This bug is missing log files that will aid in diagnosing the problem.
While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:
apport-collect 1875199
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1875199
Title:
[HDA-Intel - HDA Intel PCH, playback] No sound at all
Status in linux package in Ubuntu:
Incomplete
Bug description:
No sound output. Only a 'Dummy' audio output device is listed in the
Gnome Sound application.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: pulseaudio 1:13.99.1-1ubuntu3
ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
Uname: Linux 5.4.0-26-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: rboerner 1205 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sun Apr 26 12:12:49 2020
InstallationDate: Installed on 2020-04-25 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: pulseaudio
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: rboerner 1205 F.... pulseaudio
Symptom_PulsePlaybackTest: PulseAudio playback test failed
Symptom_Type: No sound at all
Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/25/2020
dmi.bios.vendor: Intel Corp.
dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
dmi.board.name: NUC8CCHB
dmi.board.vendor: Intel Corporation
dmi.board.version: K44767-502
dmi.chassis.type: 35
dmi.chassis.vendor: Intel Corporation
dmi.chassis.version: 2.0
dmi.modalias:
dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
dmi.product.family: CH
dmi.product.name: NUC8CCHK
dmi.product.sku: BKNUC8CCHKR
dmi.product.version: K44798-502
dmi.sys.vendor: Intel(R) Client Systems
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