@florin, I personally bought one AC 3165 chip online with the same PCI
ID [8086:3165] subsystem id [8086:4010], and it works (for both 2.4G and
5G network) just fine with kernel 5.3.0-18-generic you're using as well
as latest 5.3.0-45-generic, linux-firmware 1.183.5. Besides, it looks
pretty normal in the Additional Drivers. DKMS driver found (but you
don't need it on 5.0+ kernels).
Maybe we need to dump your wpasupplicant and NetworkManager logs? For
wpa_supplicant, you can modify
/lib/systemd/system/wpa_supplicant.service and add '-d' or '-dd' for
debug logs:
ExecStart=/sbin/wpa_supplicant -d ...
For NetworkManager, you can execute:
sudo nmcli general logging level debug domain all
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1848953
Title:
Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working
properly in Ubuntu 19.10
Status in linux package in Ubuntu:
Incomplete
Bug description:
I have a clean install of the latest Ubuntu, 19.10, but since the live usb, a
bug appeared.
I could not login to the 2.4 GHz Wifi network at home with the fresh
installed Ubuntu, it says the password is wrong, but it is not.
I have Dual Band Intel AC 3165 it seems. My card appears in the
Additional Drivers list with the notice that the device is not
working. I can connect the 5 GHz wifi, but not the 2.4 GHz. See the
attached screenshot.
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: linux-image-5.3.0-18-generic 5.3.0-18.19+1
ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
Uname: Linux 5.3.0-18-generic x86_64
ApportVersion: 2.20.11-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: florin 1194 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sun Oct 20 22:49:04 2019
InstallationDate: Installed on 2019-10-19 (1 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 13d3:5652 IMC Networks TOSHIBA Web Camera - HD
Bus 001 Device 006: ID 8087:0a2a Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: TOSHIBA SATELLITE P50-C
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-18-generic
root=UUID=0b07e060-55a5-4186-8670-bce4c230e596 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.3.0-18-generic N/A
linux-backports-modules-5.3.0-18-generic N/A
linux-firmware 1.183
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/05/2017
dmi.bios.vendor: INSYDE Corp.
dmi.bios.version: 1.50
dmi.board.name: 06F4
dmi.board.vendor: FF50
dmi.board.version: Type2 - Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis ManuFacturer
dmi.chassis.version: OEM Chassis Version
dmi.modalias:
dmi:bvnINSYDECorp.:bvr1.50:bd07/05/2017:svnTOSHIBA:pnSATELLITEP50-C:pvrPSPUFE-001009G6:rvnFF50:rn06F4:rvrType2-BoardVersion:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion:
dmi.product.family: Type1Family
dmi.product.name: SATELLITE P50-C
dmi.product.sku: PSPUFE
dmi.product.version: PSPUFE-001009G6
dmi.sys.vendor: TOSHIBA
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