Public bug reported:
System randomly freezes and requires a hard reset. Very frequently it
happens when trying to wake it up from a period of inactivity. (after
the screen has turned off). Almost daily occurrence.
Description: Ubuntu 19.10
Release: 19.10
Codename: eoan
Linux MartoBeast 5.3.0-45-generic #37-Ubuntu SMP Thu Mar 26 20:41:27 UTC 2020
x86_64 x86_64 x86_64 GNU/Linux
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: linux-image-5.3.0-45-generic 5.3.0-45.37
ProcVersionSignature: Ubuntu 5.3.0-45.37-generic 5.3.18
Uname: Linux 5.3.0-45-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu8.8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: martin 2642 F.... pulseaudio
/dev/snd/controlC0: martin 2642 F.... pulseaudio
/dev/snd/controlC2: martin 2642 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Fri Apr 3 08:46:11 2020
InstallationDate: Installed on 2019-12-08 (117 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
IwConfig:
lo no wireless extensions.
enp4s0 no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. X570 AORUS ELITE
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-45-generic
root=UUID=05d2cb45-6b9c-47b3-8102-e6c6a13de26b ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.3.0-45-generic N/A
linux-backports-modules-5.3.0-45-generic N/A
linux-firmware 1.183.4
RfKill:
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/06/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F11
dmi.board.asset.tag: Default string
dmi.board.name: X570 AORUS ELITE
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrF11:bd12/06/2019:svnGigabyteTechnologyCo.,Ltd.:pnX570AORUSELITE:pvr-CF:rvnGigabyteTechnologyCo.,Ltd.:rnX570AORUSELITE:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: Default string
dmi.product.name: X570 AORUS ELITE
dmi.product.sku: Default string
dmi.product.version: -CF
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: Confirmed
** Tags: amd64 apport-bug eoan
** Attachment added: "journal_log_03042020.txt"
https://bugs.launchpad.net/bugs/1870538/+attachment/5345574/+files/journal_log_03042020.txt
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https://bugs.launchpad.net/bugs/1870538
Title:
ryzen 5 3600x hard lockup
Status in linux package in Ubuntu:
Confirmed
Bug description:
System randomly freezes and requires a hard reset. Very frequently it
happens when trying to wake it up from a period of inactivity. (after
the screen has turned off). Almost daily occurrence.
Description: Ubuntu 19.10
Release: 19.10
Codename: eoan
Linux MartoBeast 5.3.0-45-generic #37-Ubuntu SMP Thu Mar 26 20:41:27 UTC 2020
x86_64 x86_64 x86_64 GNU/Linux
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: linux-image-5.3.0-45-generic 5.3.0-45.37
ProcVersionSignature: Ubuntu 5.3.0-45.37-generic 5.3.18
Uname: Linux 5.3.0-45-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu8.8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: martin 2642 F.... pulseaudio
/dev/snd/controlC0: martin 2642 F.... pulseaudio
/dev/snd/controlC2: martin 2642 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Fri Apr 3 08:46:11 2020
InstallationDate: Installed on 2019-12-08 (117 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
IwConfig:
lo no wireless extensions.
enp4s0 no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. X570 AORUS ELITE
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-45-generic
root=UUID=05d2cb45-6b9c-47b3-8102-e6c6a13de26b ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.3.0-45-generic N/A
linux-backports-modules-5.3.0-45-generic N/A
linux-firmware 1.183.4
RfKill:
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/06/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F11
dmi.board.asset.tag: Default string
dmi.board.name: X570 AORUS ELITE
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrF11:bd12/06/2019:svnGigabyteTechnologyCo.,Ltd.:pnX570AORUSELITE:pvr-CF:rvnGigabyteTechnologyCo.,Ltd.:rnX570AORUSELITE:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: Default string
dmi.product.name: X570 AORUS ELITE
dmi.product.sku: Default string
dmi.product.version: -CF
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
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