Public bug reported: Having some system lock ups, usually related to one or more monitors in a 2 external monitor+ laptop screen setup, using a lenovo T490. Usually when one of the monitors do not turn on (when it should), after some time or when trying to reconfigure the screen, the systems locks.
I suspect the dock firmware have some problem, using the laptop screen + external monitor via hdmi in the laptop do not give me any problem, but the dock with 2 display ports is the setup that gives me problems. Today after some locks, i rebooted and have one of the 2 external monitors not displaying anything. dmesg show this error: [ 175.776166] [drm:pipe_config_mismatch [i915]] *ERROR* mismatch in pixel_rate (expected 148500, found 296999) [ 175.776283] [drm:pipe_config_mismatch [i915]] *ERROR* mismatch in shared_dpll (expected 0000000075c9e427, found 00000000918151ab) [ 175.776384] [drm:pipe_config_mismatch [i915]] *ERROR* mismatch in dpll_hw_state.ctrl1 (expected 0x00000003, found 0x00000001) [ 175.776481] [drm:pipe_config_mismatch [i915]] *ERROR* mismatch in base.adjusted_mode.crtc_clock (expected 148500, found 296999) [ 175.776572] [drm:pipe_config_mismatch [i915]] *ERROR* mismatch in port_clock (expected 270000, found 540000) [ 175.776578] ------------[ cut here ]------------ [ 175.776579] pipe state doesn't match! [ 175.776821] WARNING: CPU: 4 PID: 4993 at drivers/gpu/drm/i915/display/intel_display.c:13006 verify_crtc_state+0x2ad/0x300 [i915] [ 175.776824] Modules linked in: snd_usb_audio snd_usbmidi_lib hid_generic usbhid hid msr ccm nvidia_uvm(OE) nvidia_drm(POE) nvidia_modeset(POE) nvidia(POE) aufs cmac bnep overlay uvcvideo videobuf2_vmalloc videobuf2_memops videobuf2_v4l2 videobuf2_common videodev mc btusb btrtl btbcm btintel bluetooth ecdh_generic ecc bbswitch(OE) binfmt_misc nls_iso8859_1 sof_pci_dev snd_sof_intel_hda_common snd_sof_intel_hda snd_sof_intel_byt snd_sof_intel_ipc snd_sof snd_sof_xtensa_dsp snd_soc_skl snd_soc_hdac_hda snd_hda_ext_core snd_soc_skl_ipc snd_soc_sst_ipc snd_soc_sst_dsp snd_soc_acpi_intel_match snd_soc_acpi snd_soc_core snd_compress ac97_bus snd_hda_codec_hdmi snd_pcm_dmaengine snd_hda_codec_realtek mei_hdcp snd_hda_codec_generic intel_rapl_msr snd_seq_midi snd_seq_midi_event snd_rawmidi snd_hda_intel snd_hda_codec x86_pkg_temp_thermal intel_powerclamp coretemp snd_hda_core snd_seq snd_hwdep iwlmvm kvm_intel mac80211 kvm irqbypass libarc4 snd_pcm snd_seq_device intel_cstate intel_rapl_perf [ 175.776896] intel_wmi_thunderbolt input_leds joydev wmi_bmof thinkpad_acpi serio_raw nvram ledtrig_audio iwlwifi snd_timer snd processor_thermal_device ucsi_acpi intel_rapl_common typec_ucsi idma64 mei_me cfg80211 virt_dma mei intel_soc_dts_iosf intel_pch_thermal typec soundcore int3403_thermal int340x_thermal_zone int3400_thermal acpi_thermal_rel mac_hid acpi_pad sch_fq_codel parport_pc ppdev lp parport ip_tables x_tables autofs4 dm_crypt crct10dif_pclmul crc32_pclmul ghash_clmulni_intel aesni_intel i915 i2c_algo_bit aes_x86_64 crypto_simd drm_kms_helper cryptd glue_helper syscopyarea nvme sysfillrect sysimgblt fb_sys_fops e1000e i2c_i801 thunderbolt ipmi_devintf psmouse nvme_core drm ipmi_msghandler sdhci_pci cqhci sdhci intel_lpss_pci intel_lpss wmi pinctrl_cannonlake video pinctrl_intel [last unloaded: nvidia] [ 175.776974] CPU: 4 PID: 4993 Comm: Xorg Tainted: P W OE 5.3.0-40-generic #32-Ubuntu [ 175.776977] Hardware name: LENOVO 20N3S1HU00/20N3S1HU00, BIOS N2IET77W (1.55 ) 10/17/2019 [ 175.777084] RIP: 0010:verify_crtc_state+0x2ad/0x300 [i915] [ 175.777090] Code: b6 45 bf e9 8d fe ff ff 80 3d c5 0d 10 00 00 0f b6 f0 48 c7 c7 f0 73 5d c0 75 32 e8 0d e8 d4 ff e9 1e fe ff ff e8 ee ee b9 d4 <0f> 0b e9 1b ff ff ff e8 e2 ee b9 d4 0f 0b e9 85 fe ff ff e8 d6 ee [ 175.777094] RSP: 0018:ffffabe5c0c2fa50 EFLAGS: 00010282 [ 175.777099] RAX: 0000000000000000 RBX: ffff9ba4757002b0 RCX: 0000000000000006 [ 175.777102] RDX: 0000000000000007 RSI: 0000000000000096 RDI: ffff9ba48c317440 [ 175.777104] RBP: ffffabe5c0c2fa98 R08: 0000000000000558 R09: 0000000000000004 [ 175.777107] R10: 0000000000000000 R11: 0000000000000001 R12: ffff9ba4880ff000 [ 175.777109] R13: ffff9ba4757002b8 R14: ffff9ba475700000 R15: ffff9ba487f5e000 [ 175.777114] FS: 00007f4dc8fd2a80(0000) GS:ffff9ba48c300000(0000) knlGS:0000000000000000 [ 175.777118] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033 [ 175.777121] CR2: 000055bc3782f9f8 CR3: 00000006775b8005 CR4: 00000000003606e0 [ 175.777124] Call Trace: [ 175.777243] intel_atomic_commit_tail+0x6db/0x1130 [i915] [ 175.777355] intel_atomic_commit+0x28f/0x2c0 [i915] [ 175.777418] drm_atomic_commit+0x4a/0x50 [drm] [ 175.777452] drm_atomic_helper_set_config+0x89/0xa0 [drm_kms_helper] [ 175.777499] drm_mode_setcrtc+0x1cd/0x7a0 [drm] [ 175.777543] ? drm_mode_getcrtc+0x190/0x190 [drm] [ 175.777582] drm_ioctl_kernel+0xae/0xf0 [drm] [ 175.777635] drm_ioctl+0x234/0x3d0 [drm] [ 175.777668] ? drm_mode_getcrtc+0x190/0x190 [drm] [ 175.777680] do_vfs_ioctl+0x407/0x670 [ 175.777686] ? __schedule+0x2c1/0x6c0 [ 175.777693] ksys_ioctl+0x67/0x90 [ 175.777698] __x64_sys_ioctl+0x1a/0x20 [ 175.777706] do_syscall_64+0x5a/0x130 [ 175.777716] entry_SYSCALL_64_after_hwframe+0x44/0xa9 [ 175.777719] RIP: 0033:0x7f4dc932067b [ 175.777725] Code: 0f 1e fa 48 8b 05 15 28 0d 00 64 c7 00 26 00 00 00 48 c7 c0 ff ff ff ff c3 66 0f 1f 44 00 00 f3 0f 1e fa b8 10 00 00 00 0f 05 <48> 3d 01 f0 ff ff 73 01 c3 48 8b 0d e5 27 0d 00 f7 d8 64 89 01 48 [ 175.777728] RSP: 002b:00007ffc01576a18 EFLAGS: 00003246 ORIG_RAX: 0000000000000010 [ 175.777732] RAX: ffffffffffffffda RBX: 00007ffc01576a50 RCX: 00007f4dc932067b [ 175.777734] RDX: 00007ffc01576a50 RSI: 00000000c06864a2 RDI: 0000000000000012 [ 175.777737] RBP: 00000000c06864a2 R08: 0000000000000000 R09: 000055bc3486bd80 [ 175.777739] R10: 0000000000000000 R11: 0000000000003246 R12: 00007ffc01576b00 [ 175.777741] R13: 0000000000000012 R14: 000055bc33cd8540 R15: 000055bc33abc810 [ 175.777747] ---[ end trace 08f9b94a628a7914 ]--- xrandr show 3 connected displays: xrandr Screen 0: minimum 8 x 8, current 4920 x 1920, maximum 32767 x 32767 eDP-1-1 connected 1920x1080+0+450 (normal left inverted right x axis y axis) 309mm x 174mm 1920x1080 60.02*+ 60.01 59.97 59.96 59.93 48.00 1680x1050 59.95 59.88 1600x1024 60.17 1400x1050 59.98 1600x900 59.99 59.94 59.95 59.82 1280x1024 60.02 1440x900 59.89 1400x900 59.96 59.88 1280x960 60.00 1440x810 60.00 59.97 1368x768 59.88 59.85 1360x768 59.80 59.96 1280x800 59.99 59.97 59.81 59.91 1152x864 60.00 1280x720 60.00 59.99 59.86 59.74 1024x768 60.04 60.00 960x720 60.00 928x696 60.05 896x672 60.01 1024x576 59.95 59.96 59.90 59.82 960x600 59.93 60.00 960x540 59.96 59.99 59.63 59.82 800x600 60.00 60.32 56.25 840x525 60.01 59.88 864x486 59.92 59.57 800x512 60.17 700x525 59.98 800x450 59.95 59.82 640x512 60.02 720x450 59.89 700x450 59.96 59.88 640x480 60.00 59.94 720x405 59.51 58.99 684x384 59.88 59.85 680x384 59.80 59.96 640x400 59.88 59.98 576x432 60.06 640x360 59.86 59.83 59.84 59.32 512x384 60.00 512x288 60.00 59.92 480x270 59.63 59.82 400x300 60.32 56.34 432x243 59.92 59.57 320x240 60.05 360x202 59.51 59.13 320x180 59.84 59.32 DP-1-1 disconnected (normal left inverted right x axis y axis) HDMI-1-1 disconnected (normal left inverted right x axis y axis) DP-1-2 disconnected (normal left inverted right x axis y axis) HDMI-1-2 disconnected (normal left inverted right x axis y axis) DP-1-2-1 disconnected (normal left inverted right x axis y axis) DP-1-2-2 connected 1920x1080+1920+450 (normal left inverted right x axis y axis) 527mm x 296mm 1920x1080 59.93*+ 60.00 50.00 59.94 1680x1050 59.95 1680x945 60.02 1400x1050 74.87 59.98 1600x900 74.99 60.00 1280x1024 75.02 69.95 60.02 1440x900 74.98 59.89 1280x960 60.00 1366x768 59.79 1360x768 60.02 1280x800 74.93 59.81 1152x864 75.00 1280x768 74.89 59.87 1280x720 60.00 50.00 59.94 1024x768 75.03 70.07 60.00 1024x576 59.97 832x624 74.55 800x600 72.19 75.00 60.32 56.25 720x576 50.00 848x480 60.00 720x480 60.00 59.94 640x480 75.00 72.81 60.00 59.94 720x400 70.08 DP-1-2-3 connected 1080x1920+3840+0 left (normal left inverted right x axis y axis) 527mm x 297mm 1920x1080 60.00*+ 1600x900 60.00 1280x1024 75.02 60.02 1152x864 75.00 1024x768 75.03 60.00 800x600 75.00 60.32 640x480 75.00 59.94 720x400 70.08 my windows manage acts as i have the 3 monitors, i can drag windows to where it should be... yet, no screen is show in the third monitor, it acts as it's not connected/sleeping while this laptop have both intel and nvidia, looks like the problem can happen with both drivers. Again, i suspect a dock firmware problem, but the system should never lock up thanks ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: linux-image-generic 5.3.0.40.34 ProcVersionSignature: Ubuntu 5.3.0-40.32-generic 5.3.18 Uname: Linux 5.3.0-40-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.4 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: dleite 4905 F.... pulseaudio /dev/snd/controlC0: dleite 4905 F.... pulseaudio dleite 5334 F.... gkrellm Date: Wed Mar 4 11:24:41 2020 InstallationDate: Installed on 2019-11-08 (117 days ago) InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805) MachineType: LENOVO 20N3S1HU00 ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-40-generic root=/dev/mapper/jumiavg-root ro quiet splash module_blacklist=nouveau PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.3.0-40-generic N/A linux-backports-modules-5.3.0-40-generic N/A linux-firmware 1.183.4 SourcePackage: linux UpgradeStatus: Upgraded to eoan on 2019-12-13 (82 days ago) dmi.bios.date: 10/17/2019 dmi.bios.vendor: LENOVO dmi.bios.version: N2IET77W (1.55 ) dmi.board.asset.tag: Not Available dmi.board.name: 20N3S1HU00 dmi.board.vendor: LENOVO dmi.board.version: Not Defined dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2IET77W(1.55):bd10/17/2019:svnLENOVO:pn20N3S1HU00:pvrThinkPadT490:rvnLENOVO:rn20N3S1HU00:rvrNotDefined:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad T490 dmi.product.name: 20N3S1HU00 dmi.product.sku: LENOVO_MT_20N3_BU_Think_FM_ThinkPad T490 dmi.product.version: ThinkPad T490 dmi.sys.vendor: LENOVO ** Affects: linux (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug eoan -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1866047 Title: [drm:pipe_config_mismatch [i915]] *ERROR* mismatch in pixel_rate (expected 148500, found 296999) Status in linux package in Ubuntu: New Bug description: Having some system lock ups, usually related to one or more monitors in a 2 external monitor+ laptop screen setup, using a lenovo T490. Usually when one of the monitors do not turn on (when it should), after some time or when trying to reconfigure the screen, the systems locks. I suspect the dock firmware have some problem, using the laptop screen + external monitor via hdmi in the laptop do not give me any problem, but the dock with 2 display ports is the setup that gives me problems. Today after some locks, i rebooted and have one of the 2 external monitors not displaying anything. dmesg show this error: [ 175.776166] [drm:pipe_config_mismatch [i915]] *ERROR* mismatch in pixel_rate (expected 148500, found 296999) [ 175.776283] [drm:pipe_config_mismatch [i915]] *ERROR* mismatch in shared_dpll (expected 0000000075c9e427, found 00000000918151ab) [ 175.776384] [drm:pipe_config_mismatch [i915]] *ERROR* mismatch in dpll_hw_state.ctrl1 (expected 0x00000003, found 0x00000001) [ 175.776481] [drm:pipe_config_mismatch [i915]] *ERROR* mismatch in base.adjusted_mode.crtc_clock (expected 148500, found 296999) [ 175.776572] [drm:pipe_config_mismatch [i915]] *ERROR* mismatch in port_clock (expected 270000, found 540000) [ 175.776578] ------------[ cut here ]------------ [ 175.776579] pipe state doesn't match! [ 175.776821] WARNING: CPU: 4 PID: 4993 at drivers/gpu/drm/i915/display/intel_display.c:13006 verify_crtc_state+0x2ad/0x300 [i915] [ 175.776824] Modules linked in: snd_usb_audio snd_usbmidi_lib hid_generic usbhid hid msr ccm nvidia_uvm(OE) nvidia_drm(POE) nvidia_modeset(POE) nvidia(POE) aufs cmac bnep overlay uvcvideo videobuf2_vmalloc videobuf2_memops videobuf2_v4l2 videobuf2_common videodev mc btusb btrtl btbcm btintel bluetooth ecdh_generic ecc bbswitch(OE) binfmt_misc nls_iso8859_1 sof_pci_dev snd_sof_intel_hda_common snd_sof_intel_hda snd_sof_intel_byt snd_sof_intel_ipc snd_sof snd_sof_xtensa_dsp snd_soc_skl snd_soc_hdac_hda snd_hda_ext_core snd_soc_skl_ipc snd_soc_sst_ipc snd_soc_sst_dsp snd_soc_acpi_intel_match snd_soc_acpi snd_soc_core snd_compress ac97_bus snd_hda_codec_hdmi snd_pcm_dmaengine snd_hda_codec_realtek mei_hdcp snd_hda_codec_generic intel_rapl_msr snd_seq_midi snd_seq_midi_event snd_rawmidi snd_hda_intel snd_hda_codec x86_pkg_temp_thermal intel_powerclamp coretemp snd_hda_core snd_seq snd_hwdep iwlmvm kvm_intel mac80211 kvm irqbypass libarc4 snd_pcm snd_seq_device intel_cstate intel_rapl_perf [ 175.776896] intel_wmi_thunderbolt input_leds joydev wmi_bmof thinkpad_acpi serio_raw nvram ledtrig_audio iwlwifi snd_timer snd processor_thermal_device ucsi_acpi intel_rapl_common typec_ucsi idma64 mei_me cfg80211 virt_dma mei intel_soc_dts_iosf intel_pch_thermal typec soundcore int3403_thermal int340x_thermal_zone int3400_thermal acpi_thermal_rel mac_hid acpi_pad sch_fq_codel parport_pc ppdev lp parport ip_tables x_tables autofs4 dm_crypt crct10dif_pclmul crc32_pclmul ghash_clmulni_intel aesni_intel i915 i2c_algo_bit aes_x86_64 crypto_simd drm_kms_helper cryptd glue_helper syscopyarea nvme sysfillrect sysimgblt fb_sys_fops e1000e i2c_i801 thunderbolt ipmi_devintf psmouse nvme_core drm ipmi_msghandler sdhci_pci cqhci sdhci intel_lpss_pci intel_lpss wmi pinctrl_cannonlake video pinctrl_intel [last unloaded: nvidia] [ 175.776974] CPU: 4 PID: 4993 Comm: Xorg Tainted: P W OE 5.3.0-40-generic #32-Ubuntu [ 175.776977] Hardware name: LENOVO 20N3S1HU00/20N3S1HU00, BIOS N2IET77W (1.55 ) 10/17/2019 [ 175.777084] RIP: 0010:verify_crtc_state+0x2ad/0x300 [i915] [ 175.777090] Code: b6 45 bf e9 8d fe ff ff 80 3d c5 0d 10 00 00 0f b6 f0 48 c7 c7 f0 73 5d c0 75 32 e8 0d e8 d4 ff e9 1e fe ff ff e8 ee ee b9 d4 <0f> 0b e9 1b ff ff ff e8 e2 ee b9 d4 0f 0b e9 85 fe ff ff e8 d6 ee [ 175.777094] RSP: 0018:ffffabe5c0c2fa50 EFLAGS: 00010282 [ 175.777099] RAX: 0000000000000000 RBX: ffff9ba4757002b0 RCX: 0000000000000006 [ 175.777102] RDX: 0000000000000007 RSI: 0000000000000096 RDI: ffff9ba48c317440 [ 175.777104] RBP: ffffabe5c0c2fa98 R08: 0000000000000558 R09: 0000000000000004 [ 175.777107] R10: 0000000000000000 R11: 0000000000000001 R12: ffff9ba4880ff000 [ 175.777109] R13: ffff9ba4757002b8 R14: ffff9ba475700000 R15: ffff9ba487f5e000 [ 175.777114] FS: 00007f4dc8fd2a80(0000) GS:ffff9ba48c300000(0000) knlGS:0000000000000000 [ 175.777118] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033 [ 175.777121] CR2: 000055bc3782f9f8 CR3: 00000006775b8005 CR4: 00000000003606e0 [ 175.777124] Call Trace: [ 175.777243] intel_atomic_commit_tail+0x6db/0x1130 [i915] [ 175.777355] intel_atomic_commit+0x28f/0x2c0 [i915] [ 175.777418] drm_atomic_commit+0x4a/0x50 [drm] [ 175.777452] drm_atomic_helper_set_config+0x89/0xa0 [drm_kms_helper] [ 175.777499] drm_mode_setcrtc+0x1cd/0x7a0 [drm] [ 175.777543] ? drm_mode_getcrtc+0x190/0x190 [drm] [ 175.777582] drm_ioctl_kernel+0xae/0xf0 [drm] [ 175.777635] drm_ioctl+0x234/0x3d0 [drm] [ 175.777668] ? drm_mode_getcrtc+0x190/0x190 [drm] [ 175.777680] do_vfs_ioctl+0x407/0x670 [ 175.777686] ? __schedule+0x2c1/0x6c0 [ 175.777693] ksys_ioctl+0x67/0x90 [ 175.777698] __x64_sys_ioctl+0x1a/0x20 [ 175.777706] do_syscall_64+0x5a/0x130 [ 175.777716] entry_SYSCALL_64_after_hwframe+0x44/0xa9 [ 175.777719] RIP: 0033:0x7f4dc932067b [ 175.777725] Code: 0f 1e fa 48 8b 05 15 28 0d 00 64 c7 00 26 00 00 00 48 c7 c0 ff ff ff ff c3 66 0f 1f 44 00 00 f3 0f 1e fa b8 10 00 00 00 0f 05 <48> 3d 01 f0 ff ff 73 01 c3 48 8b 0d e5 27 0d 00 f7 d8 64 89 01 48 [ 175.777728] RSP: 002b:00007ffc01576a18 EFLAGS: 00003246 ORIG_RAX: 0000000000000010 [ 175.777732] RAX: ffffffffffffffda RBX: 00007ffc01576a50 RCX: 00007f4dc932067b [ 175.777734] RDX: 00007ffc01576a50 RSI: 00000000c06864a2 RDI: 0000000000000012 [ 175.777737] RBP: 00000000c06864a2 R08: 0000000000000000 R09: 000055bc3486bd80 [ 175.777739] R10: 0000000000000000 R11: 0000000000003246 R12: 00007ffc01576b00 [ 175.777741] R13: 0000000000000012 R14: 000055bc33cd8540 R15: 000055bc33abc810 [ 175.777747] ---[ end trace 08f9b94a628a7914 ]--- xrandr show 3 connected displays: xrandr Screen 0: minimum 8 x 8, current 4920 x 1920, maximum 32767 x 32767 eDP-1-1 connected 1920x1080+0+450 (normal left inverted right x axis y axis) 309mm x 174mm 1920x1080 60.02*+ 60.01 59.97 59.96 59.93 48.00 1680x1050 59.95 59.88 1600x1024 60.17 1400x1050 59.98 1600x900 59.99 59.94 59.95 59.82 1280x1024 60.02 1440x900 59.89 1400x900 59.96 59.88 1280x960 60.00 1440x810 60.00 59.97 1368x768 59.88 59.85 1360x768 59.80 59.96 1280x800 59.99 59.97 59.81 59.91 1152x864 60.00 1280x720 60.00 59.99 59.86 59.74 1024x768 60.04 60.00 960x720 60.00 928x696 60.05 896x672 60.01 1024x576 59.95 59.96 59.90 59.82 960x600 59.93 60.00 960x540 59.96 59.99 59.63 59.82 800x600 60.00 60.32 56.25 840x525 60.01 59.88 864x486 59.92 59.57 800x512 60.17 700x525 59.98 800x450 59.95 59.82 640x512 60.02 720x450 59.89 700x450 59.96 59.88 640x480 60.00 59.94 720x405 59.51 58.99 684x384 59.88 59.85 680x384 59.80 59.96 640x400 59.88 59.98 576x432 60.06 640x360 59.86 59.83 59.84 59.32 512x384 60.00 512x288 60.00 59.92 480x270 59.63 59.82 400x300 60.32 56.34 432x243 59.92 59.57 320x240 60.05 360x202 59.51 59.13 320x180 59.84 59.32 DP-1-1 disconnected (normal left inverted right x axis y axis) HDMI-1-1 disconnected (normal left inverted right x axis y axis) DP-1-2 disconnected (normal left inverted right x axis y axis) HDMI-1-2 disconnected (normal left inverted right x axis y axis) DP-1-2-1 disconnected (normal left inverted right x axis y axis) DP-1-2-2 connected 1920x1080+1920+450 (normal left inverted right x axis y axis) 527mm x 296mm 1920x1080 59.93*+ 60.00 50.00 59.94 1680x1050 59.95 1680x945 60.02 1400x1050 74.87 59.98 1600x900 74.99 60.00 1280x1024 75.02 69.95 60.02 1440x900 74.98 59.89 1280x960 60.00 1366x768 59.79 1360x768 60.02 1280x800 74.93 59.81 1152x864 75.00 1280x768 74.89 59.87 1280x720 60.00 50.00 59.94 1024x768 75.03 70.07 60.00 1024x576 59.97 832x624 74.55 800x600 72.19 75.00 60.32 56.25 720x576 50.00 848x480 60.00 720x480 60.00 59.94 640x480 75.00 72.81 60.00 59.94 720x400 70.08 DP-1-2-3 connected 1080x1920+3840+0 left (normal left inverted right x axis y axis) 527mm x 297mm 1920x1080 60.00*+ 1600x900 60.00 1280x1024 75.02 60.02 1152x864 75.00 1024x768 75.03 60.00 800x600 75.00 60.32 640x480 75.00 59.94 720x400 70.08 my windows manage acts as i have the 3 monitors, i can drag windows to where it should be... yet, no screen is show in the third monitor, it acts as it's not connected/sleeping while this laptop have both intel and nvidia, looks like the problem can happen with both drivers. Again, i suspect a dock firmware problem, but the system should never lock up thanks ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: linux-image-generic 5.3.0.40.34 ProcVersionSignature: Ubuntu 5.3.0-40.32-generic 5.3.18 Uname: Linux 5.3.0-40-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.4 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: dleite 4905 F.... pulseaudio /dev/snd/controlC0: dleite 4905 F.... pulseaudio dleite 5334 F.... gkrellm Date: Wed Mar 4 11:24:41 2020 InstallationDate: Installed on 2019-11-08 (117 days ago) InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805) MachineType: LENOVO 20N3S1HU00 ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-40-generic root=/dev/mapper/jumiavg-root ro quiet splash module_blacklist=nouveau PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.3.0-40-generic N/A linux-backports-modules-5.3.0-40-generic N/A linux-firmware 1.183.4 SourcePackage: linux UpgradeStatus: Upgraded to eoan on 2019-12-13 (82 days ago) dmi.bios.date: 10/17/2019 dmi.bios.vendor: LENOVO dmi.bios.version: N2IET77W (1.55 ) dmi.board.asset.tag: Not Available dmi.board.name: 20N3S1HU00 dmi.board.vendor: LENOVO dmi.board.version: Not Defined dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2IET77W(1.55):bd10/17/2019:svnLENOVO:pn20N3S1HU00:pvrThinkPadT490:rvnLENOVO:rn20N3S1HU00:rvrNotDefined:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad T490 dmi.product.name: 20N3S1HU00 dmi.product.sku: LENOVO_MT_20N3_BU_Think_FM_ThinkPad T490 dmi.product.version: ThinkPad T490 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1866047/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp