apport information
** Tags added: apport-collected tricia
** Description changed:
Ubuntu 18.04
Report if from Linux Mint 19.3 but the same situation is with Ubuntu
18.04
Linux cannot access EDID information from VGA port and it offers maximum
resolution of 1024x768, that is not too much for 24" monitor. When I
connect VGA monitor to other PC with Nvidia card (cuda driver, GPU for
games), it works OK. When I run Windows in this PC, it is OK, monitor is
properly detected and resolution set correctly. Problem is only with
boards with Intel video chips, those are Linux unfriendly.
This is report from nice mini PC, HP EliteDesk 800 G1 USDT.
Until this bug is fixed you cannot expect that people will use these office
PCs with Linux...
$ sudo inxi -F
System:
Host: elite Kernel: 5.3.0-28-generic x86_64 bits: 64
Desktop: Cinnamon 4.4.8 Distro: Linux Mint 19.3 Tricia
Machine:
Type: Desktop System: Hewlett-Packard product: HP EliteDesk 800 G1 USDT
v: N/A serial: CZC611B2GK
Mobo: Hewlett-Packard model: 18E5 serial: CZCxxxxxxx UEFI: Hewlett-Packard
v: L01 v02.75 date: 05/04/2018
CPU:
Topology: Quad Core model: Intel Core i5-4590S bits: 64 type: MCP
L2 cache: 6144 KiB
Speed: 799 MHz min/max: 800/3700 MHz Core speeds (MHz): 1: 798 2: 798
3: 798 4: 798
Graphics:
Device-1: Intel Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics
driver: i915 v: kernel
Display: server: X.Org 1.19.6 driver: modesetting unloaded: fbdev,vesa
resolution: 1024x768~60Hz
OpenGL: renderer: Mesa DRI Intel Haswell Desktop v: 4.5 Mesa 19.2.8
Audio:
Device-1: Intel Xeon E3-1200 v3/4th Gen Core Processor HD Audio
driver: snd_hda_intel
Device-2: Intel 8 Series/C220 Series High Definition Audio
driver: snd_hda_intel
Sound Server: ALSA v: k5.3.0-28-generic
Network:
Device-1: Intel Ethernet I217-LM driver: e1000e
IF: eno1 state: up speed: 100 Mbps duplex: full mac: ec:b1:d7:72:ea:cd
Drives:
Local Storage: total: 232.89 GiB used: 37.68 GiB (16.2%)
ID-1: /dev/sda vendor: SanDisk model: SDSSDH3250G size: 232.89 GiB
Partition:
ID-1: / size: 227.74 GiB used: 37.68 GiB (16.5%) fs: ext4 dev: /dev/sda2
Sensors:
System Temperatures: cpu: 36.0 C mobo: N/A
Fan Speeds (RPM): N/A
Info:
Processes: 217 Uptime: 19m Memory: 15.53 GiB used: 1.29 GiB (8.3%)
Shell: bash inxi: 3.0.32
+ ---
+ ProblemType: Bug
+ ApportVersion: 2.20.9-0ubuntu7.9
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC1: psl 1661 F.... pulseaudio
+ /dev/snd/controlC0: psl 1661 F.... pulseaudio
+ CurrentDesktop: X-Cinnamon
+ DistroRelease: Linux Mint 19.3
+ InstallationDate: Installed on 2019-04-29 (290 days ago)
+ InstallationMedia: Linux Mint 19.1 "Tessa" - Release amd64 20181217
+ IwConfig:
+ lo no wireless extensions.
+
+ eno1 no wireless extensions.
+ MachineType: Hewlett-Packard HP EliteDesk 800 G1 USDT
+ Package: linux (not installed)
+ ProcFB: 0 i915drmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-28-generic
root=UUID=ff586528-825b-4ee5-b08e-bc363013c7a5 ro quiet splash vt.handoff=1
+ ProcVersionSignature: Ubuntu 5.3.0-28.30~18.04.1-generic 5.3.13
+ RelatedPackageVersions:
+ linux-restricted-modules-5.3.0-28-generic N/A
+ linux-backports-modules-5.3.0-28-generic N/A
+ linux-firmware 1.173.14
+ RfKill:
+
+ Tags: tricia
+ Uname: Linux 5.3.0-28-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 05/04/2018
+ dmi.bios.vendor: Hewlett-Packard
+ dmi.bios.version: L01 v02.75
+ dmi.board.asset.tag: CZC611B2GK
+ dmi.board.name: 18E5
+ dmi.board.vendor: Hewlett-Packard
+ dmi.chassis.asset.tag: CZC611B2GK
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: Hewlett-Packard
+ dmi.modalias:
dmi:bvnHewlett-Packard:bvrL01v02.75:bd05/04/2018:svnHewlett-Packard:pnHPEliteDesk800G1USDT:pvr:rvnHewlett-Packard:rn18E5:rvr:cvnHewlett-Packard:ct3:cvr:
+ dmi.product.family: 103C_53307F G=D
+ dmi.product.name: HP EliteDesk 800 G1 USDT
+ dmi.product.sku: C8N28AV
+ dmi.sys.vendor: Hewlett-Packard
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1863248/+attachment/5328159/+files/AlsaInfo.txt
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1863248
Title:
Intel display driver cannot read EDID from VGA monitor
Status in linux package in Ubuntu:
Incomplete
Bug description:
Ubuntu 18.04
Report if from Linux Mint 19.3 but the same situation is with Ubuntu
18.04
Linux cannot access EDID information from VGA port and it offers
maximum resolution of 1024x768, that is not too much for 24" monitor.
When I connect VGA monitor to other PC with Nvidia card (cuda driver,
GPU for games), it works OK. When I run Windows in this PC, it is OK,
monitor is properly detected and resolution set correctly. Problem is
only with boards with Intel video chips, those are Linux unfriendly.
This is report from nice mini PC, HP EliteDesk 800 G1 USDT.
Until this bug is fixed you cannot expect that people will use these office
PCs with Linux...
$ sudo inxi -F
System:
Host: elite Kernel: 5.3.0-28-generic x86_64 bits: 64
Desktop: Cinnamon 4.4.8 Distro: Linux Mint 19.3 Tricia
Machine:
Type: Desktop System: Hewlett-Packard product: HP EliteDesk 800 G1 USDT
v: N/A serial: CZC611B2GK
Mobo: Hewlett-Packard model: 18E5 serial: CZCxxxxxxx UEFI: Hewlett-Packard
v: L01 v02.75 date: 05/04/2018
CPU:
Topology: Quad Core model: Intel Core i5-4590S bits: 64 type: MCP
L2 cache: 6144 KiB
Speed: 799 MHz min/max: 800/3700 MHz Core speeds (MHz): 1: 798 2: 798
3: 798 4: 798
Graphics:
Device-1: Intel Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics
driver: i915 v: kernel
Display: server: X.Org 1.19.6 driver: modesetting unloaded: fbdev,vesa
resolution: 1024x768~60Hz
OpenGL: renderer: Mesa DRI Intel Haswell Desktop v: 4.5 Mesa 19.2.8
Audio:
Device-1: Intel Xeon E3-1200 v3/4th Gen Core Processor HD Audio
driver: snd_hda_intel
Device-2: Intel 8 Series/C220 Series High Definition Audio
driver: snd_hda_intel
Sound Server: ALSA v: k5.3.0-28-generic
Network:
Device-1: Intel Ethernet I217-LM driver: e1000e
IF: eno1 state: up speed: 100 Mbps duplex: full mac: ec:b1:d7:72:ea:cd
Drives:
Local Storage: total: 232.89 GiB used: 37.68 GiB (16.2%)
ID-1: /dev/sda vendor: SanDisk model: SDSSDH3250G size: 232.89 GiB
Partition:
ID-1: / size: 227.74 GiB used: 37.68 GiB (16.5%) fs: ext4 dev: /dev/sda2
Sensors:
System Temperatures: cpu: 36.0 C mobo: N/A
Fan Speeds (RPM): N/A
Info:
Processes: 217 Uptime: 19m Memory: 15.53 GiB used: 1.29 GiB (8.3%)
Shell: bash inxi: 3.0.32
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: psl 1661 F.... pulseaudio
/dev/snd/controlC0: psl 1661 F.... pulseaudio
CurrentDesktop: X-Cinnamon
DistroRelease: Linux Mint 19.3
InstallationDate: Installed on 2019-04-29 (290 days ago)
InstallationMedia: Linux Mint 19.1 "Tessa" - Release amd64 20181217
IwConfig:
lo no wireless extensions.
eno1 no wireless extensions.
MachineType: Hewlett-Packard HP EliteDesk 800 G1 USDT
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-28-generic
root=UUID=ff586528-825b-4ee5-b08e-bc363013c7a5 ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 5.3.0-28.30~18.04.1-generic 5.3.13
RelatedPackageVersions:
linux-restricted-modules-5.3.0-28-generic N/A
linux-backports-modules-5.3.0-28-generic N/A
linux-firmware 1.173.14
RfKill:
Tags: tricia
Uname: Linux 5.3.0-28-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/04/2018
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: L01 v02.75
dmi.board.asset.tag: CZC611B2GK
dmi.board.name: 18E5
dmi.board.vendor: Hewlett-Packard
dmi.chassis.asset.tag: CZC611B2GK
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias:
dmi:bvnHewlett-Packard:bvrL01v02.75:bd05/04/2018:svnHewlett-Packard:pnHPEliteDesk800G1USDT:pvr:rvnHewlett-Packard:rn18E5:rvr:cvnHewlett-Packard:ct3:cvr:
dmi.product.family: 103C_53307F G=D
dmi.product.name: HP EliteDesk 800 G1 USDT
dmi.product.sku: C8N28AV
dmi.sys.vendor: Hewlett-Packard
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