I have recently bought a Zenbook flip 15 ux563fd and spend an entire day
on fixing sound, tried multiple kernels and switched between Ubuntu
18.04 and Ubuntu 19.10. Got all the updates, reinstalled pulseaudio,
checked alsamixer to make sure every needed option was on, tried
changing permissions but nothing fixes it. When I play something with
sound, I will see inside the pulseaudio configuration at 'Output
Devices' that there is something playing and the same for the
microphone.
dmesg:
2.733052] snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC294: line_outs=1
(0x17/0x0/0x0/0x0/0x0) type:speaker
[ 2.733055] snd_hda_codec_realtek hdaudioC0D0: speaker_outs=0
(0x0/0x0/0x0/0x0/0x0)
[ 2.733056] snd_hda_codec_realtek hdaudioC0D0: hp_outs=1
(0x21/0x0/0x0/0x0/0x0)
[ 2.733057] snd_hda_codec_realtek hdaudioC0D0: mono: mono_out=0x0
[ 2.733058] snd_hda_codec_realtek hdaudioC0D0: inputs:
[ 2.733060] snd_hda_codec_realtek hdaudioC0D0: Internal Mic=0x13
[ 2.733061] snd_hda_codec_realtek hdaudioC0D0: Internal Mic=0x12
lspci -v:
00:1f.3 Audio device: Intel Corporation Device 02c8 (prog-if 80)
Subsystem: ASUSTeK Computer Inc. Device 194e
Flags: bus master, fast devsel, latency 32, IRQ 151
Memory at c4318000 (64-bit, non-prefetchable) [size=16K]
Memory at c4100000 (64-bit, non-prefetchable) [size=1M]
Capabilities: <access denied>
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel, snd_soc_skl, sof_pci_dev
hwinfo --sound:
20: PCI 1f.3: 0403 Audio device
[Created at pci.386]
Unique ID: nS1_.jJ3JrEFgnI8
SysFS ID: /devices/pci0000:00/0000:00:1f.3
SysFS BusID: 0000:00:1f.3
Hardware Class: sound
Model: "Intel Audio device"
Vendor: pci 0x8086 "Intel Corporation"
Device: pci 0x02c8
SubVendor: pci 0x1043 "ASUSTeK Computer Inc."
SubDevice: pci 0x194e
Driver: "snd_hda_intel"
Driver Modules: "snd_hda_intel"
Memory Range: 0xc4318000-0xc431bfff (rw,non-prefetchable)
Memory Range: 0xc4100000-0xc41fffff (rw,non-prefetchable)
IRQ: 151 (1190 events)
Module Alias: "pci:v00008086d000002C8sv00001043sd0000194Ebc04sc03i80"
Driver Info #0:
Driver Status: snd_hda_intel is active
Driver Activation Cmd: "modprobe snd_hda_intel"
Driver Info #1:
Driver Status: snd_soc_skl is active
Driver Activation Cmd: "modprobe snd_soc_skl"
Driver Info #2:
Driver Status: sof_pci_dev is active
Driver Activation Cmd: "modprobe sof_pci_dev"
Config Status: cfg=new, avail=yes, need=no, active=unknown
I hope that it can be patched
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1850439
Title:
No sound on ASUS UX534FT
Status in linux package in Ubuntu:
Confirmed
Status in linux-signed-hwe package in Ubuntu:
Confirmed
Bug description:
Hi,
after instal Ubuntu in dual boot alongside Windows 10, I've realised
there is no sound coming out of mine new ASUS Zenbook 15 UX534FT-
AA024R in Ubuntu. In Windows there is no problem. Found this topic
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1810214 which had
the same problem with driver for Realtek ALC294 which is also mine
sound card. But even with this fix it is not working on UX534FT. Can
you please add fix also for this newer model?
Description: Ubuntu 18.04.3 LTS
Release: 18.04
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-5.0.0-32-generic 5.0.0-32.34~18.04.2
ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21
Uname: Linux 5.0.0-32-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Tue Oct 29 15:11:25 2019
InstallationDate: Installed on 2019-10-29 (0 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64
(20190805)
SourcePackage: linux-signed-hwe
UpgradeStatus: No upgrade log present (probably fresh install)
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