Public bug reported:
My laptop is an Acer Aspire F5-571. It doesn't detect my touchpad when I
decided to install Ubuntu 19.10. I have disabled advanced functions of
the touchpad (because I think it had issues with I2C).
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: linux-image-5.3.0-24-generic 5.3.0-24.26
ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10
Uname: Linux 5.3.0-24-generic x86_64
ApportVersion: 2.20.11-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: barrosorbf 1326 F.... pulseaudio
/dev/snd/controlC0: barrosorbf 1326 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sun Dec 8 11:10:38 2019
InstallationDate: Installed on 2019-12-08 (0 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
MachineType: Acer Aspire F5-571
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-24-generic
root=UUID=53242bb9-2591-4fba-b598-04911527760d ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.3.0-24-generic N/A
linux-backports-modules-5.3.0-24-generic N/A
linux-firmware 1.183
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/16/2016
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.37
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: ZORO_BH
dmi.board.vendor: Acer
dmi.board.version: Type2 - A01 Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.37:bd02/16/2016:svnAcer:pnAspireF5-571:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.family: BDW
dmi.product.name: Aspire F5-571
dmi.product.sku: Aspire F5-571_098A_1_37
dmi.product.version: V3.72
dmi.sys.vendor: Acer
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug eoan
** Attachment added: "devices"
https://bugs.launchpad.net/bugs/1855619/+attachment/5310862/+files/devices
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https://bugs.launchpad.net/bugs/1855619
Title:
Touchpad not working Eoan
Status in linux package in Ubuntu:
New
Bug description:
My laptop is an Acer Aspire F5-571. It doesn't detect my touchpad when
I decided to install Ubuntu 19.10. I have disabled advanced functions
of the touchpad (because I think it had issues with I2C).
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: linux-image-5.3.0-24-generic 5.3.0-24.26
ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10
Uname: Linux 5.3.0-24-generic x86_64
ApportVersion: 2.20.11-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: barrosorbf 1326 F.... pulseaudio
/dev/snd/controlC0: barrosorbf 1326 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sun Dec 8 11:10:38 2019
InstallationDate: Installed on 2019-12-08 (0 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
MachineType: Acer Aspire F5-571
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-24-generic
root=UUID=53242bb9-2591-4fba-b598-04911527760d ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.3.0-24-generic N/A
linux-backports-modules-5.3.0-24-generic N/A
linux-firmware 1.183
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/16/2016
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.37
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: ZORO_BH
dmi.board.vendor: Acer
dmi.board.version: Type2 - A01 Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.37:bd02/16/2016:svnAcer:pnAspireF5-571:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.family: BDW
dmi.product.name: Aspire F5-571
dmi.product.sku: Aspire F5-571_098A_1_37
dmi.product.version: V3.72
dmi.sys.vendor: Acer
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