apport information
** Attachment added: "WifiSyslog.txt"
https://bugs.launchpad.net/bugs/1853075/+attachment/5306382/+files/WifiSyslog.txt
** Changed in: linux (Ubuntu)
Status: New => Invalid
** Converted to question:
https://answers.launchpad.net/ubuntu/+source/linux/+question/686001
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https://bugs.launchpad.net/bugs/1853075
Title:
19.10 Boots into a black screen
Status in linux package in Ubuntu:
Invalid
Bug description:
After upgrading to 19.10 and rebooting. My machine goes into a frozen
black screen. The default kernel after the update (5.3.0-23-generic)
does not succeed in booting. If I select the older kernel,
5.0.0-36-generic, grub does go through and succeeds booting up.
System is a Dell XPS 15 9560 with Ubuntu Dual Boot. GRUB version
2.04-1ubuntu12. The Windows partition does work properly, and I am
able to boot into it. Please advice on how to proceed with a fix, or
if an update pushed to grub will fix this issue.
Thanks.
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ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: pipemon 2417 F.... pulseaudio
CurrentDesktop: KDE
DistroRelease: Ubuntu 19.10
HibernationDevice: RESUME=UUID=c26ef9c3-b999-4441-b750-cf80d00fc68e
InstallationDate: Installed on 2017-11-02 (746 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64
(20170801)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 04f3:21d5 Elan Microelectronics Corp. Touchscreen
Bus 001 Device 002: ID 0cf3:e301 Qualcomm Atheros Communications
Bus 001 Device 004: ID 1bcf:2b95 Sunplus Innovation Technology Inc.
Integrated_Webcam_HD
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. XPS 15 9550
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-36-generic
root=UUID=6b1a4315-6bdf-471f-90b5-6fb32c3bfc2b ro quiet splash
ProcVersionSignature: Ubuntu 5.0.0-36.39-generic 5.0.21
RelatedPackageVersions:
linux-restricted-modules-5.0.0-36-generic N/A
linux-backports-modules-5.0.0-36-generic N/A
linux-firmware 1.183.2
Tags: eoan
Uname: Linux 5.0.0-36-generic x86_64
UpgradeStatus: Upgraded to eoan on 2019-11-18 (0 days ago)
UserGroups: adm audio cdrom dialout dip kvm lpadmin plugdev pulse sambashare
sudo video
_MarkForUpload: True
dmi.bios.date: 07/30/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.11.2
dmi.board.name: 0N7TVV
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.11.2:bd07/30/2019:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA01:cvnDellInc.:ct9:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 15 9550
dmi.product.sku: 06E4
dmi.sys.vendor: Dell Inc.
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