I'm assuming when you say Windows works fine that you mean Windows on
this same laptop...?
** Summary changed:
- [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is
faint and distorted
+ [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is
faint and distorted (but works fine in Windows)
** Changed in: alsa-driver (Ubuntu)
Status: Incomplete => New
** Also affects: linux (Ubuntu)
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/1850702
Title:
[Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone
sound is faint and distorted (but works fine in Windows)
Status in alsa-driver package in Ubuntu:
New
Status in linux package in Ubuntu:
New
Bug description:
I can't get sound of my laptop (Samsung Notebook 7 Force) through the
headphone jack. The speakers work fine.
When I plug a headphone, I can hear the sound being played very
faintly. If I bump the volume to the maximum, that is. The sound is
very distorted, like a buzz effect being applied over it.
I noticed that if I delete /.config/pulse the distortion goes away,
but the sound remains very low. After some time, the buzzing effect
comes back.
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: ubuntu-release-upgrader-core 1:19.10.15
ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
Uname: Linux 5.3.0-19-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu8.1
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: KDE
Date: Wed Oct 30 16:03:41 2019
InstallationDate: Installed on 2019-10-29 (1 days ago)
InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: dist-upgrade
UpgradeStatus: No upgrade log present (probably fresh install)
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