Public bug reported:
Image: http://cdimage.ubuntu.com/daily-live/20190926/eoan-desktop-amd64.iso
Device: Dell XPS 13 7390 (201908-27305)
Note:
- TPM2 is disabled (because of lp:1845454)
- Secure Boot is enabled
Install Ubuntu 19.10.
Check the box "Install third party drivers". You'll have to input a password
used by Secure Boot at the next reboot.
Complete the installation and restart the device.
Expected result:
The device reboots in the MOK Management screen where you can enroll the new
MOK. Then the boot process continues and you can log in Ubuntu.
Actual result:
The following error is shown for a few seconds, then the device turns off:
Failed to open \EFI\ubuntu\mmx64.efi - Not Found
Failed to load image \EFI\ubuntu\mmx64.efi: Not Found
Failed to start MokManager: Not Found
Something has gone seriously wrong: import_mok_state() failed: Not Found
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 ce-qa-concern iso-testing rls-ee-incoming
** Tags added: amd64 ce-qa-concern iso-testing rls-ee-incoming
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https://bugs.launchpad.net/bugs/1845466
Title:
Dell XPS 13 7390 - "Failed to start MokManager" error when trying to
install 3rd party driving during install, leading to unbootable device
Status in linux package in Ubuntu:
New
Bug description:
Image: http://cdimage.ubuntu.com/daily-live/20190926/eoan-desktop-amd64.iso
Device: Dell XPS 13 7390 (201908-27305)
Note:
- TPM2 is disabled (because of lp:1845454)
- Secure Boot is enabled
Install Ubuntu 19.10.
Check the box "Install third party drivers". You'll have to input a password
used by Secure Boot at the next reboot.
Complete the installation and restart the device.
Expected result:
The device reboots in the MOK Management screen where you can enroll the new
MOK. Then the boot process continues and you can log in Ubuntu.
Actual result:
The following error is shown for a few seconds, then the device turns off:
Failed to open \EFI\ubuntu\mmx64.efi - Not Found
Failed to load image \EFI\ubuntu\mmx64.efi: Not Found
Failed to start MokManager: Not Found
Something has gone seriously wrong: import_mok_state() failed: Not Found
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