This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1840571 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1840571 Title: ubuntu 18.04.3 startup purple screen blink and could not start with kernel 5.0.0+ Status in linux package in Ubuntu: Incomplete Bug description: I update ubuntu by software-updater. I update kernel 5.0.0-25, and reboot ubuntu system, but startup purple screen blink for ever,and could not login. I reboot kernel 5.0.0-23(before kernel), and login. as kernel 5.0.0-23, sometime same event occured, but I reset PC, next time restart normaly. I upload syslog file. <https://www.dropbox.com/sh/b9vnch2h8xqjhtx/AACEq7TyvLWZeNJdnCFr5tw-a?dl=0> --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME DisplayManager: gdm3 DistroRelease: Ubuntu 18.04 GsettingsChanges: b'org.gnome.shell' b'favorite-apps' redacted by apport b'org.gnome.desktop.interface' b'gtk-im-module' b"'ibus'" b'org.gnome.desktop.interface' b'clock-show-date' b'true' InstallationDate: Installed on 2019-05-31 (83 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190421) Package: gnome-shell 3.28.4-0ubuntu18.04.1 PackageArchitecture: amd64 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=ja_JP.UTF-8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 5.0.0-25.26~18.04.1-generic 5.0.18 Tags: bionic third-party-packages Uname: Linux 5.0.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840571/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp