** Information type changed from Private Security to Public

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https://bugs.launchpad.net/bugs/1836982

Title:
  Touchpad Not Working

Status in linux package in Ubuntu:
  New

Bug description:
  My touchpad is not working. It cannot be a hardware issue as it is
  working when I switch to Windows. Your kind help is needed.

  Thanks

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: linux-image-4.15.0-54-generic 4.15.0-54.58
  ProcVersionSignature: Ubuntu 4.15.0-54.58-generic 4.15.18
  Uname: Linux 4.15.0-54-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC0D0p:   ashish     3981 F...m pulseaudio
   /dev/snd/controlC0:  ashish     3981 F.... pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Jul 18 06:37:19 2019
  HibernationDevice: RESUME=UUID=10d2974b-4ab6-4f1d-a960-50c42491bf7e
  InstallationDate: Installed on 2019-01-30 (168 days ago)
  InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 
(20180725)
  MachineType: LENOVO INVALID
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-54-generic 
root=UUID=f666af41-f04f-404f-8108-5ac2993ef72e ro quiet splash acpi_osi= 
vt.handoff=1
  RelatedPackageVersions:
   linux-restricted-modules-4.15.0-54-generic N/A
   linux-backports-modules-4.15.0-54-generic  N/A
   linux-firmware                             1.173.8
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/13/2018
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 4WCN40WW
  dmi.board.asset.tag: NO Asset Tag
  dmi.board.name: INVALID
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0K17763 WIN
  dmi.chassis.asset.tag: NO Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: INVALID
  dmi.modalias: 
dmi:bvnLENOVO:bvr4WCN40WW:bd04/13/2018:svnLENOVO:pnINVALID:pvrINVALID:rvnLENOVO:rnINVALID:rvrSDK0K17763WIN:cvnLENOVO:ct10:cvrINVALID:
  dmi.product.family: IDEAPAD
  dmi.product.name: INVALID
  dmi.product.version: INVALID
  dmi.sys.vendor: LENOVO

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