This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1825958 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1825958 Title: Screen freeze after resume from S3 when HDMI monitor plugged on Dell Precision 7740 Status in HWE Next: New Status in linux package in Ubuntu: Incomplete Status in linux source package in Xenial: Won't Fix Status in linux source package in Bionic: In Progress Bug description: [Summary] Screen freeze after resume from S3 when HDMI monitor plugged. This bug can be reproduced in both AC/DC mode. This bug can be reproduced after disabled TLP. In kernel log, [ 73.303742] amdgpu 0000:01:00.0: GPU fault detected: 146 0x0000480c for process Xorg pid 2023 thread Xorg:cs0 pid 2025 [ 73.303750] amdgpu 0000:01:00.0: VM_CONTEXT1_PROTECTION_FAULT_ADDR 0x00000000 [ 73.303752] amdgpu 0000:01:00.0: VM_CONTEXT1_PROTECTION_FAULT_STATUS 0x0804800C [ 73.303753] amdgpu 0000:01:00.0: VM fault (0x0c, vmid 4, pasid 32769) at page 0, read from 'TC0' (0x54433000) (72) [ 73.420193] amdgpu 0000:01:00.0: GPU fault detected: 146 0x0000480c for process Xorg pid 2023 thread Xorg:cs0 pid 2025 [ 73.420205] amdgpu 0000:01:00.0: VM_CONTEXT1_PROTECTION_FAULT_ADDR 0x00000000 [ 73.420207] amdgpu 0000:01:00.0: VM_CONTEXT1_PROTECTION_FAULT_STATUS 0x0804800C [ 73.420210] amdgpu 0000:01:00.0: VM fault (0x0c, vmid 4, pasid 32769) at page 0, read from 'TC0' (0x54433000) (72) [ 73.486518] amdgpu 0000:01:00.0: GPU fault detected: 146 0x0000480c for process Xorg pid 2023 thread Xorg:cs0 pid 2025 [ 73.486528] amdgpu 0000:01:00.0: VM_CONTEXT1_PROTECTION_FAULT_ADDR 0x00000000 [ 73.486531] amdgpu 0000:01:00.0: VM_CONTEXT1_PROTECTION_FAULT_STATUS 0x0804800C [ 73.486535] amdgpu 0000:01:00.0: VM fault (0x0c, vmid 4, pasid 32769) at page 0, read from 'TC0' (0x54433000) (72) [ 73.569653] amdgpu 0000:01:00.0: GPU fault detected: 146 0x0000480c for process Xorg pid 2023 thread Xorg:cs0 pid 2025 [ 73.569667] amdgpu 0000:01:00.0: VM_CONTEXT1_PROTECTION_FAULT_ADDR 0x00000000 [ 73.569672] amdgpu 0000:01:00.0: VM_CONTEXT1_PROTECTION_FAULT_STATUS 0x0804800C [ 73.569679] amdgpu 0000:01:00.0: VM fault (0x0c, vmid 4, pasid 32769) at page 0, read from 'TC0' (0x54433000) (72) [ 73.653019] amdgpu 0000:01:00.0: GPU fault detected: 146 0x0000480c for process Xorg pid 2023 thread Xorg:cs0 pid 2025 [ 73.653031] amdgpu 0000:01:00.0: VM_CONTEXT1_PROTECTION_FAULT_ADDR 0x00000000 [ 73.653036] amdgpu 0000:01:00.0: VM_CONTEXT1_PROTECTION_FAULT_STATUS 0x0804800C [ 73.653042] amdgpu 0000:01:00.0: VM fault (0x0c, vmid 4, pasid 32769) at page 0, read from 'TC0' (0x54433000) (72) [ 73.686259] amdgpu 0000:01:00.0: GPU fault detected: 147 0x00980801 for process Xorg pid 2023 thread Xorg:cs0 pid 2025 [ 73.686271] amdgpu 0000:01:00.0: VM_CONTEXT1_PROTECTION_FAULT_ADDR 0x04E1FE13 [ 73.686276] amdgpu 0000:01:00.0: VM_CONTEXT1_PROTECTION_FAULT_STATUS 0x08008001 [ 73.686282] amdgpu 0000:01:00.0: VM fault (0x01, vmid 4, pasid 32769) at page 81919507, read from 'TC2' (0x54433200) (8) [ 73.702937] amdgpu 0000:01:00.0: GPU fault detected: 146 0x0000480c for process Xorg pid 2023 thread Xorg:cs0 pid 2025 [ 73.702949] amdgpu 0000:01:00.0: VM_CONTEXT1_PROTECTION_FAULT_ADDR 0x00000000 [ 73.702953] amdgpu 0000:01:00.0: VM_CONTEXT1_PROTECTION_FAULT_STATUS 0x0804800C [ 73.702959] amdgpu 0000:01:00.0: VM fault (0x0c, vmid 4, pasid 32769) at page 0, read from 'TC0' (0x54433000) (72) [ 73.786172] amdgpu 0000:01:00.0: GPU fault detected: 146 0x0000480c for process Xorg pid 2023 thread Xorg:cs0 pid 2025 [ 73.786185] amdgpu 0000:01:00.0: VM_CONTEXT1_PROTECTION_FAULT_ADDR 0x00000000 [ 73.786189] amdgpu 0000:01:00.0: VM_CONTEXT1_PROTECTION_FAULT_STATUS 0x0804800C [ 73.786195] amdgpu 0000:01:00.0: VM fault (0x0c, vmid 4, pasid 32769) at page 0, read from 'TC0' (0x54433000) (72) [ 73.836124] amdgpu 0000:01:00.0: GPU fault detected: 146 0x0000480c for process Xorg pid 2023 thread Xorg:cs0 pid 2025 [ 73.836136] amdgpu 0000:01:00.0: VM_CONTEXT1_PROTECTION_FAULT_ADDR 0x00000000 [ 73.836141] amdgpu 0000:01:00.0: VM_CONTEXT1_PROTECTION_FAULT_STATUS 0x0804800C [ 73.836147] amdgpu 0000:01:00.0: VM fault (0x0c, vmid 4, pasid 32769) at page 0, read from 'TC0' (0x54433000) (72) [ 73.919321] amdgpu 0000:01:00.0: GPU fault detected: 146 0x0000480c for process Xorg pid 2023 thread Xorg:cs0 pid 2025 [ 73.919333] amdgpu 0000:01:00.0: VM_CONTEXT1_PROTECTION_FAULT_ADDR 0x00000000 [ 73.919337] amdgpu 0000:01:00.0: VM_CONTEXT1_PROTECTION_FAULT_STATUS 0x0804800C [ 73.919343] amdgpu 0000:01:00.0: VM fault (0x0c, vmid 4, pasid 32769) at page 0, read from 'TC0' (0x54433000) (72) [Reproduce Steps] 1. Plugged the HDMI monitor and boot 2. Enter S3 and resume from S3 3. The screen is frozen during login screen [Results] Expected: The screen does not be frozen. Actual: The screen is frozen [Additional Information] Hardware: Dell Precision 7740 BIOS Version: 0.7.43 Kernel Version: 4.15.0-1036-oem GPU: 1002:6981 To manage notifications about this bug go to: https://bugs.launchpad.net/hwe-next/+bug/1825958/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp