I got a good example of a v5.0-rc7 kernel exception attached.   I can't
reproduce them easily, although I could when I first filed my bug report.
Now it takes a few hours of full bore Ethernet traffic.  This crash I once
again lost many/most of my usb devices.

On Wed, Feb 20, 2019 at 10:28 PM Gene Olson <g...@thinsoft.com> wrote:

> If you need anything else, please let me know ahead of time.
>
> Thanks,
> Gene
>
> On Wed, Feb 20, 2019 at 4:50 PM Kai-Heng Feng <kai.heng.f...@canonical.com>
> wrote:
>
>> Ok, please attach dmesg when this issue happens, preferably under
>> v5.0-rc7.
>>
>> The dmesg in comment #1 didn't record useful information.
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1815808
>>
>> Title:
>>   Thunderbolt Ethernet high-traffic exception
>>
>> Status in linux package in Ubuntu:
>>   Incomplete
>>
>> Bug description:
>>   Running iperf3 on Dell XP-15 with TB-10 Thunderbolt dock causes a
>>   kernel exception and ethernet failure after about 30 seconds.
>>
>>   Easy to reproduce.  Connect to another machine via Gig-E and run
>>   iperf3 in either direction until the problem occurs.  Should run 900+
>>   Mb in either direction.  On one occasion I also lost the USB ports.
>>   However the display continues to work.
>>
>>   <on my-machine>
>>   # uname -a
>>   Linux hauser 4.15.0-45-generic #48-Ubuntu SMP Tue Jan 29 16:28:13 UTC
>> 2019 x86_64 x86_64 x86_64 GNU/Linux
>>   # apt install iperf3
>>   # iperf3 -s
>>
>>   <other machine>
>>   # apt install iperf3
>>   # iperf3 -c my-machine -t 1000         # send to my machine
>>   # iperf3 -c my-machine -t 1000 -R      # receive data from my machine
>>
>>   When the bitrate drops to zero, look in syslog for the exception.
>>
>>   Note: Until recently the TB-10 Ethernet would not receive full speed.
>>   (prior to -43 kernel) Did not see this problem before the Ethernet
>>   performance increased.
>>
>>   ProblemType: Bug
>>   DistroRelease: Ubuntu 18.04
>>   Package: linux-image-4.15.0-45-generic 4.15.0-45.48
>>   ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18
>>   Uname: Linux 4.15.0-45-generic x86_64
>>   NonfreeKernelModules: nvidia_modeset nvidia
>>   ApportVersion: 2.20.9-0ubuntu7.5
>>   Architecture: amd64
>>   AudioDevicesInUse:
>>    USER        PID ACCESS COMMAND
>>    /dev/snd/controlC0:  gene       1994 F.... pulseaudio
>>   CurrentDesktop: ubuntu:GNOME
>>   Date: Wed Feb 13 13:54:28 2019
>>   HibernationDevice: RESUME=UUID=d15ecb23-8691-42a1-9909-a56f934b536c
>>   InstallationDate: Installed on 2018-11-19 (86 days ago)
>>   InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64
>> (20180725)
>>   MachineType: Dell Inc. XPS 15 9570
>>   ProcFB: 0 inteldrmfb
>>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic
>> root=UUID=a73e2d3e-5ce3-4130-917d-d116c1316153 ro net.ifnames=0
>> mem_sleep_default=deep
>>   RelatedPackageVersions:
>>    linux-restricted-modules-4.15.0-45-generic N/A
>>    linux-backports-modules-4.15.0-45-generic  N/A
>>    linux-firmware                             1.173.3
>>   SourcePackage: linux
>>   UpgradeStatus: No upgrade log present (probably fresh install)
>>   dmi.bios.date: 12/25/2018
>>   dmi.bios.vendor: Dell Inc.
>>   dmi.bios.version: 1.7.0
>>   dmi.board.name: 02MJVY
>>   dmi.board.vendor: Dell Inc.
>>   dmi.board.version: A00
>>   dmi.chassis.type: 10
>>   dmi.chassis.vendor: Dell Inc.
>>   dmi.modalias:
>> dmi:bvnDellInc.:bvr1.7.0:bd12/25/2018:svnDellInc.:pnXPS159570:pvr:rvnDellInc.:rn02MJVY:rvrA00:cvnDellInc.:ct10:cvr:
>>   dmi.product.family: XPS
>>   dmi.product.name: XPS 15 9570
>>   dmi.sys.vendor: Dell Inc.
>>
>> To manage notifications about this bug go to:
>>
>> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1815808/+subscriptions
>>
>


** Attachment added: "usb.normal"
   https://bugs.launchpad.net/bugs/1815808/+attachment/5241301/+files/usb.normal

** Attachment added: "usb.crashed"
   
https://bugs.launchpad.net/bugs/1815808/+attachment/5241302/+files/usb.crashed

** Attachment added: "dmesg.out"
   https://bugs.launchpad.net/bugs/1815808/+attachment/5241303/+files/dmesg.out

** Attachment added: "syslog"
   https://bugs.launchpad.net/bugs/1815808/+attachment/5241304/+files/syslog

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1815808

Title:
  Thunderbolt Ethernet high-traffic exception

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Running iperf3 on Dell XP-15 with TB-10 Thunderbolt dock causes a
  kernel exception and ethernet failure after about 30 seconds.

  Easy to reproduce.  Connect to another machine via Gig-E and run
  iperf3 in either direction until the problem occurs.  Should run 900+
  Mb in either direction.  On one occasion I also lost the USB ports.
  However the display continues to work.

  <on my-machine>
  # uname -a
  Linux hauser 4.15.0-45-generic #48-Ubuntu SMP Tue Jan 29 16:28:13 UTC 2019 
x86_64 x86_64 x86_64 GNU/Linux
  # apt install iperf3
  # iperf3 -s

  <other machine>
  # apt install iperf3
  # iperf3 -c my-machine -t 1000         # send to my machine
  # iperf3 -c my-machine -t 1000 -R      # receive data from my machine

  When the bitrate drops to zero, look in syslog for the exception.

  Note: Until recently the TB-10 Ethernet would not receive full speed.
  (prior to -43 kernel) Did not see this problem before the Ethernet
  performance increased.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: linux-image-4.15.0-45-generic 4.15.0-45.48
  ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18
  Uname: Linux 4.15.0-45-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.9-0ubuntu7.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  gene       1994 F.... pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Feb 13 13:54:28 2019
  HibernationDevice: RESUME=UUID=d15ecb23-8691-42a1-9909-a56f934b536c
  InstallationDate: Installed on 2018-11-19 (86 days ago)
  InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 
(20180725)
  MachineType: Dell Inc. XPS 15 9570
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic 
root=UUID=a73e2d3e-5ce3-4130-917d-d116c1316153 ro net.ifnames=0 
mem_sleep_default=deep
  RelatedPackageVersions:
   linux-restricted-modules-4.15.0-45-generic N/A
   linux-backports-modules-4.15.0-45-generic  N/A
   linux-firmware                             1.173.3
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/25/2018
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.7.0
  dmi.board.name: 02MJVY
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.7.0:bd12/25/2018:svnDellInc.:pnXPS159570:pvr:rvnDellInc.:rn02MJVY:rvrA00:cvnDellInc.:ct10:cvr:
  dmi.product.family: XPS
  dmi.product.name: XPS 15 9570
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1815808/+subscriptions

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