apport information ** Attachment added: "ProcCpuinfoMinimal.txt" https://bugs.launchpad.net/bugs/1813910/+attachment/5234177/+files/ProcCpuinfoMinimal.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1813910 Title: Multi-monitor setup crashes laptop Status in linux package in Ubuntu: Confirmed Bug description: I have an HP laptop in a docking station. It has been working fine for months, but now it crashes and I have to hold the power button to restart. Black screen. Example 1: The PC is docked, lid closed. I turn it on, login and the two external monitors go black. Restart PC but holding power button. (Undocking / Opening the lid does nothing) Example 2: The PC is docked, lid open. I turn it on and login. When the desktop is loaded, I close the lid. The two external monitors go black. PC goes black, does not respond. --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: anders 3106 F.... pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2019-01-03 (27 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) MachineType: HP HP ZBook 14u G5 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-44-generic root=UUID=2dee8b91-1875-42c5-9acc-e80ad996024c ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-44.47-generic 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-44-generic N/A linux-backports-modules-4.15.0-44-generic N/A linux-firmware 1.173.3 Tags: bionic Uname: Linux 4.15.0-44-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/12/2018 dmi.bios.vendor: HP dmi.bios.version: Q78 Ver. 01.04.00 dmi.board.name: 83B2 dmi.board.vendor: HP dmi.board.version: KBC Version 04.53.00 dmi.chassis.asset.tag: 5CG8503WD4 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.modalias: dmi:bvnHP:bvrQ78Ver.01.04.00:bd09/12/2018:svnHP:pnHPZBook14uG5:pvr:rvnHP:rn83B2:rvrKBCVersion04.53.00:cvnHP:ct10:cvr: dmi.product.family: 103C_5336AN HP EliteBook dmi.product.name: HP ZBook 14u G5 dmi.sys.vendor: HP --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: anders 3106 F.... pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2019-01-03 (27 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) MachineType: HP HP ZBook 14u G5 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-44-generic root=UUID=2dee8b91-1875-42c5-9acc-e80ad996024c ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-44.47-generic 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-44-generic N/A linux-backports-modules-4.15.0-44-generic N/A linux-firmware 1.173.3 Tags: bionic Uname: Linux 4.15.0-44-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/12/2018 dmi.bios.vendor: HP dmi.bios.version: Q78 Ver. 01.04.00 dmi.board.name: 83B2 dmi.board.vendor: HP dmi.board.version: KBC Version 04.53.00 dmi.chassis.asset.tag: 5CG8503WD4 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.modalias: dmi:bvnHP:bvrQ78Ver.01.04.00:bd09/12/2018:svnHP:pnHPZBook14uG5:pvr:rvnHP:rn83B2:rvrKBCVersion04.53.00:cvnHP:ct10:cvr: dmi.product.family: 103C_5336AN HP EliteBook dmi.product.name: HP ZBook 14u G5 dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1813910/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
