Alejandro Arcos, could you please provide the output of the following terminal command: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1256604 Title: [Dell Inspiron 14R 5420] Problem with modem huawei Status in “linux” package in Ubuntu: Incomplete Bug description: Problem with modem huawei ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-13-generic 3.11.0-13.20 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Uname: Linux 3.11.0-13-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: alex 2266 F.... pulseaudio /dev/snd/pcmC0D0p: alex 2266 F...m pulseaudio Date: Sun Dec 1 00:55:16 2013 HibernationDevice: RESUME=UUID=3c14dc24-8d4d-44e8-9fb4-5c3d4aaf30de InstallationDate: Installed on 2013-10-24 (37 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) MachineType: Dell Inc. Dell System Inspiron 5420 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=26f2e320-bbd4-4e50-ab39-0edb705216d5 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-13-generic N/A linux-backports-modules-3.11.0-13-generic N/A linux-firmware 1.116 SourcePackage: linux StagingDrivers: rts5139 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/17/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A17 dmi.board.name: 01T31V dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA17:bd05/17/2013:svnDellInc.:pnDellSystemInspiron5420:pvr:rvnDellInc.:rn01T31V:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: Dell System Inspiron 5420 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1256604/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp