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apport-collect 1802350
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** Also affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Also affects: gnome-control-center (Ubuntu)
Importance: Undecided
Status: New
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1802350
Title:
[Inspiron 5547, Realtek ALC3234, Speaker, Internal] Playback problem
Status in alsa-driver package in Ubuntu:
New
Status in gnome-control-center package in Ubuntu:
New
Status in linux package in Ubuntu:
Incomplete
Bug description:
On a fresh install of ubutu 18.04 all sound work (youtube and system
sounds) I connected external hdmi monitor with speakers. I switched
audio output to hdmi in settings
Then all audio was channeled to external monitor speakers (youtube and
system sounds)
Then I disconnected external monitor and did not touch the audio
output
Now only system sounds are working. Youtube in chrome does not work.
Audio settings says internal speakers.
Firefox youtube has audio normally
After reboot same issue
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.15.0-38.41-generic 4.15.18
Uname: Linux 4.15.0-38-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ed 1412 F.... pulseaudio
/dev/snd/controlC1: ed 1412 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Thu Nov 8 12:28:37 2018
InstallationDate: Installed on 2018-11-01 (6 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
PackageArchitecture: all
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Speaker, Internal
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: Only some of outputs are working
Title: [Inspiron 5547, Realtek ALC3234, Speaker, Internal] Playback problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/24/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 0598GM
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A11
dmi.modalias:
dmi:bvnDellInc.:bvrA11:bd01/24/2018:svnDellInc.:pnInspiron5547:pvrA11:rvnDellInc.:rn0598GM:rvrA00:cvnDellInc.:ct8:cvrA11:
dmi.product.family: 00
dmi.product.name: Inspiron 5547
dmi.product.version: A11
dmi.sys.vendor: Dell Inc.
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