Please also run this command: dpkg -l > dpkg.txt
and send us the resulting file 'dpkg.txt'. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1799950 Title: After logging intow Windows OS, sound doesn't work properly on ubunutu Status in linux package in Ubuntu: Incomplete Bug description: I logged of Windows OS, went back to Ubuntu. The sound wasn't working properly. Could hardly hear anything even on max volume. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18 Uname: Linux 4.15.0-36-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.4 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: nwon0002 1646 F.... pulseaudio /dev/snd/pcmC1D0c: nwon0002 1646 F...m pulseaudio /dev/snd/pcmC1D0p: nwon0002 1646 F...m pulseaudio /dev/snd/controlC1: nwon0002 1646 F.... pulseaudio CurrentDesktop: communitheme:ubuntu:GNOME Date: Thu Oct 25 20:57:59 2018 InstallationDate: Installed on 2018-08-11 (74 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Black Headphone Out, Right Symptom_PulseAudioLog: Oct 25 20:43:10 nwon0002-X555LF dbus-daemon[1036]: [system] Activating via systemd: service name='org.freedesktop.RealtimeKit1' unit='rtkit-daemon.service' requested by ':1.27' (uid=121 pid=1332 comm="/usr/bin/pulseaudio --daemonize=no " label="unconfined") Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: Underruns, dropouts, or "crackling" sound Title: [X555LF, Realtek ALC3236, Black Headphone Out, Right] Underruns, dropouts or crackling sound UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/09/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X555LF.502 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X555LF dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX555LF.502:bd07/09/2015:svnASUSTeKCOMPUTERINC.:pnX555LF:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX555LF:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: X dmi.product.name: X555LF dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1799950/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
