Thank you for the swift response.

I tried to upgrade from 16.04 to 18.04, however, the process failed and
I had to interupt the upgrade (the script detected a problem in the
printer driver, offered 3 options - maintain old / change to new /
investigate; I selected the last one, the deviating contents of the
drivers were shown, but it was impossible to leave that screen and
continue the upgrade). After that, the system was broken and we had to
re-install parts of the kernel. So far, the system works under 18.04,
except from the 2 usb-ports (a 3rd one is still accessible).

I will try to install the recommended kernel, but that may take another
day, because I am not at home currently.

thank you,
Stefan

Am 23. Oktober 2018 21:05:03 MESZ schrieb Joseph Salisbury 
<joseph.salisb...@canonical.com>:
>Did this issue start happening after an update/upgrade?  Was there a
>prior kernel version where you were not having this particular problem?
>
>Would it be possible for you to test the latest upstream kernel? Refer
>to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the
>latest
>v4.19 kernel[0].
>
>If this bug is fixed in the mainline kernel, please add the following
>tag 'kernel-fixed-upstream'.
>
>If the mainline kernel does not fix this bug, please add the tag:
>'kernel-bug-exists-upstream'.
>
>Once testing of the upstream kernel is complete, please mark this bug
>as
>"Confirmed".
>
>
>Thanks in advance.
>
>[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.19
>
>
>** Changed in: linux (Ubuntu)
>   Importance: Undecided => Medium
>
>** Changed in: linux (Ubuntu)
>       Status: Confirmed => Incomplete
>
>-- 
>You received this bug notification because you are subscribed to the
>bug
>report.
>https://bugs.launchpad.net/bugs/1799228
>
>Title:
>  USB-ports do not work
>
>Status in linux package in Ubuntu:
>  Incomplete
>
>Bug description:
>  Two out of 3 USB-ports are not regognized anymore (i.e. when I insert
>  a USB-stick, it will not be shown in Nautilus). I tried various
> workarounds from ubuntuusers, but they were not successful. Among them
>  to use "dpkg-reconfigure x-server". X-org now reported an error,
>  docuimented in the attachment.
>
>  Earlier I wanted to create an image with Clonezilla and selected a
>  USB-stick at port #2 as target, however, the target was not detected
>  successfully and the backup-procedure stopped. I suspect that the
>  issues may be relatd.
>
>  Kind regards,
>  Stefan
>
>  ProblemType: Bug
>  DistroRelease: Ubuntu 18.04
>  Package: xorg 1:7.7+19ubuntu7.1
>  ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18
>  Uname: Linux 4.15.0-36-generic x86_64
>  NonfreeKernelModules: nvidia_modeset nvidia
>.proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] Ist ein
>Verzeichnis: '/proc/driver/nvidia/gpus/0000:01:00.0'
>  .proc.driver.nvidia.registry: Binary: ""
>  .proc.driver.nvidia.version:
>NVRM version: NVIDIA UNIX x86_64 Kernel Module  390.48  Thu Mar 22
>00:42:57 PDT 2018
>   GCC version:  gcc version 7.3.0 (Ubuntu 7.3.0-27ubuntu1~18.04)
>  .tmp.unity_support_test.0:
>   
>  ApportVersion: 2.20.9-0ubuntu7.4
>  Architecture: amd64
>  CompositorRunning: None
>  Date: Mon Oct 22 15:57:33 2018
>DistUpgraded: 2018-10-03 09:25:30,625 DEBUG failed to SystemUnLock()
>(E:Nicht gesperrt)
>  DistroCodename: bionic
>  DistroVariant: ubuntu
>  DkmsStatus:
>   nvidia, 390.48, 4.15.0-36-generic, x86_64: installed
>   nvidia, 390.48, 4.4.0-137-generic, x86_64: installed
>  ExtraDebuggingInterest: Yes, if not too technical
>  GraphicsCard:
>Intel Corporation HD Graphics 520 [8086:1916] (rev 07) (prog-if 00 [VGA
>controller])
>Subsystem: ASUSTeK Computer Inc. Skylake GT2 [HD Graphics 520]
>[1043:1ccd]
>     Subsystem: ASUSTeK Computer Inc. GM108M [GeForce 940M] [1043:246a]
>  InstallationDate: Installed on 2016-07-21 (823 days ago)
>InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64
>(20160420.1)
>  MachineType: ASUSTeK COMPUTER INC. X555UB
>ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic
>root=UUID=664e835e-2af1-414d-af49-66620923cba1 ro quiet splash
>pci=noaer acpi_osi= acpi_backlight=native vt.handoff=1
>  SourcePackage: xorg
>  UpgradeStatus: Upgraded to bionic on 2018-10-03 (19 days ago)
>  dmi.bios.date: 01/23/2016
>  dmi.bios.vendor: American Megatrends Inc.
>  dmi.bios.version: X555UB.206
>  dmi.board.asset.tag: ATN12345678901234567
>  dmi.board.name: X555UB
>  dmi.board.vendor: ASUSTeK COMPUTER INC.
>  dmi.board.version: 1.0
>  dmi.chassis.asset.tag: ATN12345678901234567
>  dmi.chassis.type: 10
>  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
>  dmi.chassis.version: 1.0
>dmi.modalias:
>dmi:bvnAmericanMegatrendsInc.:bvrX555UB.206:bd01/23/2016:svnASUSTeKCOMPUTERINC.:pnX555UB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX555UB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
>  dmi.product.family: X
>  dmi.product.name: X555UB
>  dmi.product.version: 1.0
>  dmi.sys.vendor: ASUSTeK COMPUTER INC.
>  version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1
>  version.libdrm2: libdrm2 2.4.91-2
>  version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1
>  version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1
>  version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
>  version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4
>version.xserver-xorg-input-evdev: xserver-xorg-input-evdev
>1:2.10.5-1ubuntu1
>  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
>version.xserver-xorg-video-intel: xserver-xorg-video-intel
>2:2.99.917+git20171229-1
>version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
>1:1.0.15-2
>  xserver.bootTime: Mon Oct 22 15:43:15 2018
>  xserver.configfile: default
>  xserver.errors:
>   
>  xserver.logfile: /var/log/Xorg.0.log
>  xserver.version: 2:1.19.6-1ubuntu4
>
>To manage notifications about this bug go to:
>https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1799228/+subscriptions

-- 
Diese Nachricht wurde von meinem Android-Gerät mit K-9 Mail gesendet.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1799228

Title:
  USB-ports do not work

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Two out of 3 USB-ports are not regognized anymore (i.e. when I insert
  a USB-stick, it will not be shown in Nautilus). I tried various
  workarounds from ubuntuusers, but they were not successful. Among them
  to use "dpkg-reconfigure x-server". X-org now reported an error,
  docuimented in the attachment.

  Earlier I wanted to create an image with Clonezilla and selected a
  USB-stick at port #2 as target, however, the target was not detected
  successfully and the backup-procedure stopped. I suspect that the
  issues may be relatd.

  Kind regards,
  Stefan

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: xorg 1:7.7+19ubuntu7.1
  ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18
  Uname: Linux 4.15.0-36-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  .proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] Ist ein Verzeichnis: 
'/proc/driver/nvidia/gpus/0000:01:00.0'
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  390.48  Thu Mar 22 00:42:57 
PDT 2018
   GCC version:  gcc version 7.3.0 (Ubuntu 7.3.0-27ubuntu1~18.04)
  .tmp.unity_support_test.0:
   
  ApportVersion: 2.20.9-0ubuntu7.4
  Architecture: amd64
  CompositorRunning: None
  Date: Mon Oct 22 15:57:33 2018
  DistUpgraded: 2018-10-03 09:25:30,625 DEBUG failed to SystemUnLock() (E:Nicht 
gesperrt)
  DistroCodename: bionic
  DistroVariant: ubuntu
  DkmsStatus:
   nvidia, 390.48, 4.15.0-36-generic, x86_64: installed
   nvidia, 390.48, 4.4.0-137-generic, x86_64: installed
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation HD Graphics 520 [8086:1916] (rev 07) (prog-if 00 [VGA 
controller])
     Subsystem: ASUSTeK Computer Inc. Skylake GT2 [HD Graphics 520] [1043:1ccd]
     Subsystem: ASUSTeK Computer Inc. GM108M [GeForce 940M] [1043:246a]
  InstallationDate: Installed on 2016-07-21 (823 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 
(20160420.1)
  MachineType: ASUSTeK COMPUTER INC. X555UB
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic 
root=UUID=664e835e-2af1-414d-af49-66620923cba1 ro quiet splash pci=noaer 
acpi_osi= acpi_backlight=native vt.handoff=1
  SourcePackage: xorg
  UpgradeStatus: Upgraded to bionic on 2018-10-03 (19 days ago)
  dmi.bios.date: 01/23/2016
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X555UB.206
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X555UB
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrX555UB.206:bd01/23/2016:svnASUSTeKCOMPUTERINC.:pnX555UB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX555UB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: X
  dmi.product.name: X555UB
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1
  version.libdrm2: libdrm2 2.4.91-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1
  version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1
  version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20171229-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
  xserver.bootTime: Mon Oct 22 15:43:15 2018
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.19.6-1ubuntu4

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