Thank you for the swift response. I tried to upgrade from 16.04 to 18.04, however, the process failed and I had to interupt the upgrade (the script detected a problem in the printer driver, offered 3 options - maintain old / change to new / investigate; I selected the last one, the deviating contents of the drivers were shown, but it was impossible to leave that screen and continue the upgrade). After that, the system was broken and we had to re-install parts of the kernel. So far, the system works under 18.04, except from the 2 usb-ports (a 3rd one is still accessible).
I will try to install the recommended kernel, but that may take another day, because I am not at home currently. thank you, Stefan Am 23. Oktober 2018 21:05:03 MESZ schrieb Joseph Salisbury <joseph.salisb...@canonical.com>: >Did this issue start happening after an update/upgrade? Was there a >prior kernel version where you were not having this particular problem? > >Would it be possible for you to test the latest upstream kernel? Refer >to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the >latest >v4.19 kernel[0]. > >If this bug is fixed in the mainline kernel, please add the following >tag 'kernel-fixed-upstream'. > >If the mainline kernel does not fix this bug, please add the tag: >'kernel-bug-exists-upstream'. > >Once testing of the upstream kernel is complete, please mark this bug >as >"Confirmed". > > >Thanks in advance. > >[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.19 > > >** Changed in: linux (Ubuntu) > Importance: Undecided => Medium > >** Changed in: linux (Ubuntu) > Status: Confirmed => Incomplete > >-- >You received this bug notification because you are subscribed to the >bug >report. >https://bugs.launchpad.net/bugs/1799228 > >Title: > USB-ports do not work > >Status in linux package in Ubuntu: > Incomplete > >Bug description: > Two out of 3 USB-ports are not regognized anymore (i.e. when I insert > a USB-stick, it will not be shown in Nautilus). I tried various > workarounds from ubuntuusers, but they were not successful. Among them > to use "dpkg-reconfigure x-server". X-org now reported an error, > docuimented in the attachment. > > Earlier I wanted to create an image with Clonezilla and selected a > USB-stick at port #2 as target, however, the target was not detected > successfully and the backup-procedure stopped. I suspect that the > issues may be relatd. > > Kind regards, > Stefan > > ProblemType: Bug > DistroRelease: Ubuntu 18.04 > Package: xorg 1:7.7+19ubuntu7.1 > ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18 > Uname: Linux 4.15.0-36-generic x86_64 > NonfreeKernelModules: nvidia_modeset nvidia >.proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] Ist ein >Verzeichnis: '/proc/driver/nvidia/gpus/0000:01:00.0' > .proc.driver.nvidia.registry: Binary: "" > .proc.driver.nvidia.version: >NVRM version: NVIDIA UNIX x86_64 Kernel Module 390.48 Thu Mar 22 >00:42:57 PDT 2018 > GCC version: gcc version 7.3.0 (Ubuntu 7.3.0-27ubuntu1~18.04) > .tmp.unity_support_test.0: > > ApportVersion: 2.20.9-0ubuntu7.4 > Architecture: amd64 > CompositorRunning: None > Date: Mon Oct 22 15:57:33 2018 >DistUpgraded: 2018-10-03 09:25:30,625 DEBUG failed to SystemUnLock() >(E:Nicht gesperrt) > DistroCodename: bionic > DistroVariant: ubuntu > DkmsStatus: > nvidia, 390.48, 4.15.0-36-generic, x86_64: installed > nvidia, 390.48, 4.4.0-137-generic, x86_64: installed > ExtraDebuggingInterest: Yes, if not too technical > GraphicsCard: >Intel Corporation HD Graphics 520 [8086:1916] (rev 07) (prog-if 00 [VGA >controller]) >Subsystem: ASUSTeK Computer Inc. Skylake GT2 [HD Graphics 520] >[1043:1ccd] > Subsystem: ASUSTeK Computer Inc. GM108M [GeForce 940M] [1043:246a] > InstallationDate: Installed on 2016-07-21 (823 days ago) >InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 >(20160420.1) > MachineType: ASUSTeK COMPUTER INC. X555UB >ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic >root=UUID=664e835e-2af1-414d-af49-66620923cba1 ro quiet splash >pci=noaer acpi_osi= acpi_backlight=native vt.handoff=1 > SourcePackage: xorg > UpgradeStatus: Upgraded to bionic on 2018-10-03 (19 days ago) > dmi.bios.date: 01/23/2016 > dmi.bios.vendor: American Megatrends Inc. > dmi.bios.version: X555UB.206 > dmi.board.asset.tag: ATN12345678901234567 > dmi.board.name: X555UB > dmi.board.vendor: ASUSTeK COMPUTER INC. > dmi.board.version: 1.0 > dmi.chassis.asset.tag: ATN12345678901234567 > dmi.chassis.type: 10 > dmi.chassis.vendor: ASUSTeK COMPUTER INC. > dmi.chassis.version: 1.0 >dmi.modalias: >dmi:bvnAmericanMegatrendsInc.:bvrX555UB.206:bd01/23/2016:svnASUSTeKCOMPUTERINC.:pnX555UB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX555UB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: > dmi.product.family: X > dmi.product.name: X555UB > dmi.product.version: 1.0 > dmi.sys.vendor: ASUSTeK COMPUTER INC. > version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1 > version.libdrm2: libdrm2 2.4.91-2 > version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1 > version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1 > version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A > version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 >version.xserver-xorg-input-evdev: xserver-xorg-input-evdev >1:2.10.5-1ubuntu1 > version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 >version.xserver-xorg-video-intel: xserver-xorg-video-intel >2:2.99.917+git20171229-1 >version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau >1:1.0.15-2 > xserver.bootTime: Mon Oct 22 15:43:15 2018 > xserver.configfile: default > xserver.errors: > > xserver.logfile: /var/log/Xorg.0.log > xserver.version: 2:1.19.6-1ubuntu4 > >To manage notifications about this bug go to: >https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1799228/+subscriptions -- Diese Nachricht wurde von meinem Android-Gerät mit K-9 Mail gesendet. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1799228 Title: USB-ports do not work Status in linux package in Ubuntu: Incomplete Bug description: Two out of 3 USB-ports are not regognized anymore (i.e. when I insert a USB-stick, it will not be shown in Nautilus). I tried various workarounds from ubuntuusers, but they were not successful. Among them to use "dpkg-reconfigure x-server". X-org now reported an error, docuimented in the attachment. Earlier I wanted to create an image with Clonezilla and selected a USB-stick at port #2 as target, however, the target was not detected successfully and the backup-procedure stopped. I suspect that the issues may be relatd. Kind regards, Stefan ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18 Uname: Linux 4.15.0-36-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] Ist ein Verzeichnis: '/proc/driver/nvidia/gpus/0000:01:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 390.48 Thu Mar 22 00:42:57 PDT 2018 GCC version: gcc version 7.3.0 (Ubuntu 7.3.0-27ubuntu1~18.04) .tmp.unity_support_test.0: ApportVersion: 2.20.9-0ubuntu7.4 Architecture: amd64 CompositorRunning: None Date: Mon Oct 22 15:57:33 2018 DistUpgraded: 2018-10-03 09:25:30,625 DEBUG failed to SystemUnLock() (E:Nicht gesperrt) DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: nvidia, 390.48, 4.15.0-36-generic, x86_64: installed nvidia, 390.48, 4.4.0-137-generic, x86_64: installed ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation HD Graphics 520 [8086:1916] (rev 07) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Skylake GT2 [HD Graphics 520] [1043:1ccd] Subsystem: ASUSTeK Computer Inc. GM108M [GeForce 940M] [1043:246a] InstallationDate: Installed on 2016-07-21 (823 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) MachineType: ASUSTeK COMPUTER INC. X555UB ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic root=UUID=664e835e-2af1-414d-af49-66620923cba1 ro quiet splash pci=noaer acpi_osi= acpi_backlight=native vt.handoff=1 SourcePackage: xorg UpgradeStatus: Upgraded to bionic on 2018-10-03 (19 days ago) dmi.bios.date: 01/23/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X555UB.206 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X555UB dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX555UB.206:bd01/23/2016:svnASUSTeKCOMPUTERINC.:pnX555UB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX555UB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: X dmi.product.name: X555UB dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1 version.libdrm2: libdrm2 2.4.91-2 version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1 version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 xserver.bootTime: Mon Oct 22 15:43:15 2018 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.version: 2:1.19.6-1ubuntu4 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1799228/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp