** Changed in: linux (Ubuntu) Importance: Undecided => Medium -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1798934
Title: Keyboard/tochpad issues Status in linux package in Ubuntu: Incomplete Bug description: I have been running Unbuntu 18 for some time now. Everything works great. But I do have a few issues. Acer Aspire E3-111 with 8MB DDR3 L Memory. #1 Keyboards seems to lose its mapping. Backspace/Del and arrow keys seem to not work sometimes. I might use the "FN' with Arrow up/Volume up. But only sometimes. #2 My Touchpad will stop working all of the sudden. So I have a USB wireless mouse and it always works. From time to time the mouse might start working again. I have wanted to do a clean install to see if the problems continue, however, I am unable to. For some reason after installing Ubuntu, I am not able to access the Bios. Somehow an Admin password has been set. I found a site https://bios-pw.org/ that I can get a key and I can access however it will not let me chance boot options and save. So I am unable to boot from USB or USB-CDRom. I wish I knew how to flash the Bios. The only way that I found is to create a Windows 10 boot USB and upgrade. But I cannot boot from USB :). is there a way to install/Factory Reset, over Ubuntu from with in? Kind of a clean install? ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: linux-image-4.15.0-36-generic 4.15.0-36.39 ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18 Uname: Linux 4.15.0-36-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.4 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: benjamin 3908 F.... pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri Oct 19 23:25:07 2018 InstallationDate: Installed on 2017-11-13 (340 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) MachineType: Acer Aspire E3-111 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic root=UUID=153127f8-254f-4133-975b-4a08f470f5f9 ro quiet splash RelatedPackageVersions: linux-restricted-modules-4.15.0-36-generic N/A linux-backports-modules-4.15.0-36-generic N/A linux-firmware 1.173.1 SourcePackage: linux UpgradeStatus: Upgraded to bionic on 2018-05-12 (160 days ago) dmi.bios.date: 04/11/2014 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.05 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Roxy dmi.board.vendor: Acer dmi.board.version: Type2 - A01 Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.05:bd04/11/2014:svnAcer:pnAspireE3-111:pvrV1.05:rvnAcer:rnRoxy:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.family: Type1Family dmi.product.name: Aspire E3-111 dmi.product.version: V1.05 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1798934/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp