Hi Roy, thanks for the report. What is your motherboard? What kernel are you
running? And what tests are triggering this issue for you?
If you have logs, it'll be pretty useful.
Maybe it's a similar but different case..or the logs may help to confirm
it's exact the same issue.
ASMedia seems to have a FW fix but that depends on your motherboard
vendor to provide it. They don't provide the fix themselves...it needs
some cooking from the vendor, to match subsystem IDs and whatnot.
Cheers,
Guilherme
** Changed in: linux (Debian)
Status: New => Confirmed
** Changed in: linux (Debian)
Assignee: (unassigned) => Guilherme G. Piccoli (gpiccoli)
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https://bugs.launchpad.net/bugs/1749961
Title:
xhci_hcd: TRB DMA errors reported with ASMedia ASM1142 USB 3.1
Controller
Status in linux package in Ubuntu:
In Progress
Status in linux source package in Trusty:
In Progress
Status in linux source package in Xenial:
In Progress
Status in linux source package in Artful:
Won't Fix
Status in linux source package in Bionic:
In Progress
Status in linux package in Debian:
Confirmed
Bug description:
It was observed that while trying to use a 4K USB webcam connected to
USB port provided by ASMedia ASM1142 USB 3.1 Controller, the webcam
does not work and kernel log shows the following messages:
[431.928016] xhci_hcd 0000:12:00.0: ERROR Transfer event TRB DMA ptr not part
of current TD ep_index 2 comp_code 13
[431.928021] xhci_hcd 0000:12:00.0: Looking for event-dma 0000003f3330e020
trb-start 0000003f3330e000 trb-end 0000003f3330e000 seg-start 0000003f3330e000
seg-end 0000003f3330eff0
[431.928024] xhci_hcd 0000:12:00.0: ERROR Transfer event TRB DMA ptr not part
of current TD ep_index 2 comp_code 13
[431.928026] xhci_hcd 0000:12:00.0: Looking for event-dma 0000003f3330e030
trb-start 0000003f3330e000 trb-end 0000003f3330e000 seg-start 0000003f3330e000
seg-end 0000003f3330eff0
[431.928027] xhci_hcd 0000:12:00.0: ERROR Transfer event TRB DMA ptr not part
of current TD ep_index 2 comp_code 13
[431.928029] xhci_hcd 0000:12:00.0: Looking for event-dma 0000003f3330e050
trb-start 0000003f3330e000 trb-end 0000003f3330e000 seg-start 0000003f3330e000
seg-end 0000003f3330eff0
[431.928386] xhci_hcd 0000:12:00.0: ERROR Transfer event TRB DMA ptr not part
of current TD ep_index 2 comp_code 13
A similar issue was already reported on Launchpad:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1667750
The fix to this issue seems to be the following patch:
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/commit/?id=9da5a109
Tests in our scenario with this patch proved still broken. Our next
approach is to modify the patch a bit and re-test.
This LP will be used to document our progress in the investigation.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1749961/+subscriptions
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