[Expired for linux (Ubuntu) because there has been no activity for 60
days.]
** Changed in: linux (Ubuntu)
Status: Incomplete => Expired
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https://bugs.launchpad.net/bugs/1782888
Title:
trackpad not recognised by kernel
Status in linux package in Ubuntu:
Expired
Bug description:
This is a new laptop with reference TongFang GI5CN5E
The UK supplier is unable to give me any further details about the trackpad,
but they agree that there is a problem with the Linux kernel.
There is no response from the trackpad. An external mouse works fine.
Further details: Linux Mint 19 (Ubuntu 18.04 - bionic)
ubuntu-bug linux command did not work:
*** Problem in linux-image-4.15.0-29-generic
The problem cannot be reported:
This is not an official Linux package. Please remove any third party package
and try again.
I attempted to attach various diagnostic files as per the instructions for
reporting this bug but as this system is not confirming what has been attached
I also attached (I hope) a file with all 4 reports. Sorry if this is noise...
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ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: mike 2775 F.... pulseaudio
CurrentDesktop: X-Cinnamon
DistroRelease: Linux Mint 19
HibernationDevice: RESUME=UUID=8d3430b5-51a5-4052-877b-d840f6ea53d7
InstallationDate: Installed on 2018-07-01 (19 days ago)
InstallationMedia: Linux Mint 19 "Tara" - Release amd64 20180626
MachineType: PC Specialist LTD Vyper
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-29-generic
root=/dev/mapper/mint--vg-root ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18
RelatedPackageVersions:
linux-restricted-modules-4.15.0-29-generic N/A
linux-backports-modules-4.15.0-29-generic N/A
linux-firmware 1.173.1
Tags: tara
Uname: Linux 4.15.0-29-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/09/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: N.1.01
dmi.board.asset.tag: Standard
dmi.board.name: GI5CN5E
dmi.board.vendor: Tong Fang
dmi.board.version: Standard
dmi.chassis.asset.tag: Standard
dmi.chassis.type: 10
dmi.chassis.vendor: Standard
dmi.chassis.version: Standard
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrN.1.01:bd04/09/2018:svnPCSpecialistLTD:pnVyper:pvrStandard:rvnTongFang:rnGI5CN5E:rvrStandard:cvnStandard:ct10:cvrStandard:
dmi.product.family: CFL
dmi.product.name: Vyper
dmi.product.version: Standard
dmi.sys.vendor: PC Specialist LTD
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