Please let me know whatever I can do to help debug this ** Description changed:
Repro: 1. Press Fn+F3/F4 in fresh install from current Cosmic desktop image, fully updated -> Keyboard backlight should come on or change but doesn't. The gnome- shell icon for the keyboard backlight appears for both keys, but the icon's "progress" bar is not visible. Kernel version is linux-image-4.17.0-9-generic The keyboard backlight works perfectly when booting from the 18.04.1 desktop live image, Most other Fn+Fx special keys on this laptop work (display brightness, touchpad off, sound etc.) except for the airplane mode key. However the airplane mode key only fails in gnome-shell but - works on the console (this is filed as #1791367) + works on the console (this is filed as bug #1791367) ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.17.0-9-generic 4.17.0-9.10 ProcVersionSignature: Ubuntu 4.17.0-9.10-generic 4.17.17 Uname: Linux 4.17.0-9-generic x86_64 ApportVersion: 2.20.10-0ubuntu9 Architecture: amd64 AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/controlC0: angela 16196 F.... pulseaudio + USER PID ACCESS COMMAND + /dev/snd/controlC0: angela 16196 F.... pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri Sep 7 22:08:12 2018 InstallationDate: Installed on 2018-09-05 (1 days ago) InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Alpha amd64 (20180822) Lsusb: - Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub - Bus 001 Device 004: ID 8087:0a2b Intel Corp. - Bus 001 Device 003: ID 13d3:5256 IMC Networks - Bus 001 Device 002: ID 8644:800b Intenso GmbG Micro Line (4GB) - Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub + Bus 001 Device 004: ID 8087:0a2b Intel Corp. + Bus 001 Device 003: ID 13d3:5256 IMC Networks + Bus 001 Device 002: ID 8644:800b Intenso GmbG Micro Line (4GB) + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. UX561UD ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.17.0-9-generic root=UUID=02bad6b5-ca8f-4184-b477-935995e14bdc ro quiet splash vt.handoff=1 RelatedPackageVersions: - linux-restricted-modules-4.17.0-9-generic N/A - linux-backports-modules-4.17.0-9-generic N/A - linux-firmware 1.174 + linux-restricted-modules-4.17.0-9-generic N/A + linux-backports-modules-4.17.0-9-generic N/A + linux-firmware 1.174 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/06/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX561UD.304 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX561UD dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX561UD.304:bd03/06/2018:svnASUSTeKCOMPUTERINC.:pnUX561UD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX561UD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct31:cvr1.0: dmi.product.family: ZenBook Flip dmi.product.name: UX561UD dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. ** Description changed: Repro: 1. Press Fn+F3/F4 in fresh install from current Cosmic desktop image, fully updated -> Keyboard backlight should come on or change but doesn't. The gnome- shell icon for the keyboard backlight appears for both keys, but the icon's "progress" bar is not visible. Kernel version is linux-image-4.17.0-9-generic The keyboard backlight works perfectly when booting from the 18.04.1 desktop live image, Most other Fn+Fx special keys on this laptop work (display brightness, touchpad off, sound etc.) except for the airplane mode key. However the airplane mode key only fails in gnome-shell but - works on the console (this is filed as bug #1791367) + works on the console (this is filed as LP#1791367) ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.17.0-9-generic 4.17.0-9.10 ProcVersionSignature: Ubuntu 4.17.0-9.10-generic 4.17.17 Uname: Linux 4.17.0-9-generic x86_64 ApportVersion: 2.20.10-0ubuntu9 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: angela 16196 F.... pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri Sep 7 22:08:12 2018 InstallationDate: Installed on 2018-09-05 (1 days ago) InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Alpha amd64 (20180822) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 8087:0a2b Intel Corp. Bus 001 Device 003: ID 13d3:5256 IMC Networks Bus 001 Device 002: ID 8644:800b Intenso GmbG Micro Line (4GB) Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. UX561UD ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.17.0-9-generic root=UUID=02bad6b5-ca8f-4184-b477-935995e14bdc ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.17.0-9-generic N/A linux-backports-modules-4.17.0-9-generic N/A linux-firmware 1.174 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/06/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX561UD.304 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX561UD dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX561UD.304:bd03/06/2018:svnASUSTeKCOMPUTERINC.:pnUX561UD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX561UD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct31:cvr1.0: dmi.product.family: ZenBook Flip dmi.product.name: UX561UD dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. ** Description changed: Repro: 1. Press Fn+F3/F4 in fresh install from current Cosmic desktop image, fully updated -> Keyboard backlight should come on or change but doesn't. The gnome- shell icon for the keyboard backlight appears for both keys, but the icon's "progress" bar is not visible. Kernel version is linux-image-4.17.0-9-generic The keyboard backlight works perfectly when booting from the 18.04.1 desktop live image, Most other Fn+Fx special keys on this laptop work (display brightness, touchpad off, sound etc.) except for the airplane mode key. However the airplane mode key only fails in gnome-shell but - works on the console (this is filed as LP#1791367) + works on the console (this is filed as + https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1791367) ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.17.0-9-generic 4.17.0-9.10 ProcVersionSignature: Ubuntu 4.17.0-9.10-generic 4.17.17 Uname: Linux 4.17.0-9-generic x86_64 ApportVersion: 2.20.10-0ubuntu9 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: angela 16196 F.... pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri Sep 7 22:08:12 2018 InstallationDate: Installed on 2018-09-05 (1 days ago) InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Alpha amd64 (20180822) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 8087:0a2b Intel Corp. Bus 001 Device 003: ID 13d3:5256 IMC Networks Bus 001 Device 002: ID 8644:800b Intenso GmbG Micro Line (4GB) Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. UX561UD ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.17.0-9-generic root=UUID=02bad6b5-ca8f-4184-b477-935995e14bdc ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.17.0-9-generic N/A linux-backports-modules-4.17.0-9-generic N/A linux-firmware 1.174 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/06/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX561UD.304 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX561UD dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX561UD.304:bd03/06/2018:svnASUSTeKCOMPUTERINC.:pnUX561UD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX561UD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct31:cvr1.0: dmi.product.family: ZenBook Flip dmi.product.name: UX561UD dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1791372 Title: Keyboard backlight not working on Asus ZenBook Flip UX561UD laptop in Cosmic 18.10, works with 18.04.1 desktop installer live image Status in linux package in Ubuntu: Confirmed Bug description: Repro: 1. Press Fn+F3/F4 in fresh install from current Cosmic desktop image, fully updated -> Keyboard backlight should come on or change but doesn't. The gnome-shell icon for the keyboard backlight appears for both keys, but the icon's "progress" bar is not visible. Kernel version is linux-image-4.17.0-9-generic The keyboard backlight works perfectly when booting from the 18.04.1 desktop live image, Most other Fn+Fx special keys on this laptop work (display brightness, touchpad off, sound etc.) except for the airplane mode key. However the airplane mode key only fails in gnome-shell but works on the console (this is filed as https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1791367) ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.17.0-9-generic 4.17.0-9.10 ProcVersionSignature: Ubuntu 4.17.0-9.10-generic 4.17.17 Uname: Linux 4.17.0-9-generic x86_64 ApportVersion: 2.20.10-0ubuntu9 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: angela 16196 F.... pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri Sep 7 22:08:12 2018 InstallationDate: Installed on 2018-09-05 (1 days ago) InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Alpha amd64 (20180822) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 8087:0a2b Intel Corp. Bus 001 Device 003: ID 13d3:5256 IMC Networks Bus 001 Device 002: ID 8644:800b Intenso GmbG Micro Line (4GB) Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. UX561UD ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.17.0-9-generic root=UUID=02bad6b5-ca8f-4184-b477-935995e14bdc ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.17.0-9-generic N/A linux-backports-modules-4.17.0-9-generic N/A linux-firmware 1.174 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/06/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX561UD.304 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX561UD dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX561UD.304:bd03/06/2018:svnASUSTeKCOMPUTERINC.:pnUX561UD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX561UD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct31:cvr1.0: dmi.product.family: ZenBook Flip dmi.product.name: UX561UD dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. 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