This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1788725 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1788725 Title: cheese doesn't show video on Asus N55SF Status in linux package in Ubuntu: Incomplete Bug description: when cheese starts, shortly the view of the webcam is visible and then shows an error. When run from the command line, the terminal shows: (cheese:6379): Gtk-WARNING **: 01:08:46.810: Theme parsing error: cheese.css:7:35: The style property GtkScrollbar:min-slider-length is deprecated and shouldn't be used anymore. It will be removed in a future version (cheese:6379): cheese-WARNING **: 01:08:48.017: Device '/dev/video0' failed during initialization: gstv4l2object.c(3698): gst_v4l2_object_set_format_full (): /GstCameraBin:camerabin/GstWrapperCameraBinSrc:camera_source/GstBin:bin18/GstV4l2Src:v4l2src1: Call to TRY_FMT failed for YUYV @ 1280x720: Input/output error the app shows : there was an error displaying the video .. The Kamerka app works fine, so it's not a driver issue it seems. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cheese 3.28.0-1ubuntu1 ProcVersionSignature: Ubuntu 4.15.0-33.36-generic 4.15.18 Uname: Linux 4.15.0-33-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Aug 24 01:10:51 2018 InstallationDate: Installed on 2018-08-23 (0 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) MachineType: ASUSTeK Computer Inc. N55SF RelatedPackageVersions: cheese 3.28.0-1ubuntu1 cheese-common 3.28.0-1ubuntu1 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/29/2011 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: N55SF.207 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: N55SF dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN55SF.207:bd08/29/2011:svnASUSTeKComputerInc.:pnN55SF:pvr1.0:rvnASUSTeKComputerInc.:rnN55SF:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: dmi.product.family: N dmi.product.name: N55SF dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1788725/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp