Bus 001 Device 010: ID 04b8:0131 Seiko Epson Corp. GT-F720 [GT-S620/Perfection V30/V300 Photo]
[ 4092.607170] usb 1-2.3: new high-speed USB device number 10 using xhci_hcd [ 4092.709165] usb 1-2.3: New USB device found, idVendor=04b8, idProduct=0131 [ 4092.709169] usb 1-2.3: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [ 4092.709172] usb 1-2.3: Product: EPSON Scanner [ 4092.709174] usb 1-2.3: Manufacturer: EPSON Neither SimpleScan or Xsane is detecting the scanner -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1780939 Title: Drivers for Scanner Epson not work Status in linux package in Ubuntu: Confirmed Bug description: Hello, After enw install my scanner Epson not work (Kernel 4.15.0-24) !! Since you changed the location of the drivers in the kernel, it is no longer possible to run my scanner Epson V300 Photo !!?? I already had the same type of problems with the sound in Display Port that was not working after the transition to the 4.15.0-20 kernel !!!! I presume that all the equipment whose driver is not included in the kernel are affected !!!! What are you doing ??!! You play sorcerer's apprentice on the back of your users ??!! . Thank you for fixing this urgently, I need to use my scanner... --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: philippe 3515 F.... pulseaudio /dev/snd/controlC0: philippe 3515 F.... pulseaudio CurrentDesktop: X-Cinnamon DistroRelease: Linux Mint 19 InstallationDate: Installed on 2018-07-03 (6 days ago) InstallationMedia: Linux Mint 19 "Tara" - Release amd64 20180626 IwConfig: enp15s0 no wireless extensions. eno1 no wireless extensions. lo no wireless extensions. MachineType: ASUS All Series NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 VESA VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-24-generic root=UUID=a8544fdd-b93a-4922-baaa-657b74de69be ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-24.26-generic 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-24-generic N/A linux-backports-modules-4.15.0-24-generic N/A linux-firmware 1.173.1 RfKill: Tags: tara Uname: Linux 4.15.0-24-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 03/01/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3703 dmi.board.asset.tag: Default string dmi.board.name: X99-E WS dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3703:bd03/01/2018:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnX99-EWS:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: ASUS MB dmi.product.name: All Series dmi.product.version: System Version dmi.sys.vendor: ASUS To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1780939/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp