This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1779413 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1779413 Title: Bluetooth bug Status in linux package in Ubuntu: Incomplete Bug description: Good afternoon! I have a small problem. It is connected with the mouse from Microsoft (BTLE Precision Mouse). She does not want to connect on bluetooth. The version of my bluetooth 4.1. Ubuntu 4.15.0-22.24-generic 4.15.17 ``` lsb_release -rd Description: Ubuntu 18.04 LTS Release: 18.04 ``` Here's the output when trying to pair: ``` pair E0:52:31:92:AB:5B Attempting to pair with E0:52:31:92:AB:5B [CHG] Device E0:52:31:92:AB:5B Connected: yes [NEW] Primary Service /org/bluez/hci0/dev_E0_52_31_92_AB_5B/service0008 00001801-0000-1000-8000-00805f9b34fb Generic Attribute Profile [NEW] Primary Service /org/bluez/hci0/dev_E0_52_31_92_AB_5B/service0009 0000180a-0000-1000-8000-00805f9b34fb Device Information [NEW] Characteristic /org/bluez/hci0/dev_E0_52_31_92_AB_5B/service0009/char000a 00002a29-0000-1000-8000-00805f9b34fb Manufacturer Name String [NEW] Characteristic /org/bluez/hci0/dev_E0_52_31_92_AB_5B/service0009/char000c 00002a24-0000-1000-8000-00805f9b34fb Model Number String [NEW] Characteristic /org/bluez/hci0/dev_E0_52_31_92_AB_5B/service0009/char000e 00002a26-0000-1000-8000-00805f9b34fb Firmware Revision String [NEW] Characteristic /org/bluez/hci0/dev_E0_52_31_92_AB_5B/service0009/char0010 00002a28-0000-1000-8000-00805f9b34fb Software Revision String [NEW] Characteristic /org/bluez/hci0/dev_E0_52_31_92_AB_5B/service0009/char0012 00002a50-0000-1000-8000-00805f9b34fb PnP ID [NEW] Characteristic /org/bluez/hci0/dev_E0_52_31_92_AB_5B/service0009/char0014 6ff6f99d-536c-4ea6-88a3-c3aabb718b68 Vendor specific [CHG] Device E0:52:31:92:AB:5B UUIDs: 00001800-0000-1000-8000-00805f9b34fb [CHG] Device E0:52:31:92:AB:5B UUIDs: 00001801-0000-1000-8000-00805f9b34fb [CHG] Device E0:52:31:92:AB:5B UUIDs: 0000180a-0000-1000-8000-00805f9b34fb [CHG] Device E0:52:31:92:AB:5B UUIDs: 0000180f-0000-1000-8000-00805f9b34fb [CHG] Device E0:52:31:92:AB:5B UUIDs: 00001812-0000-1000-8000-00805f9b34fb [CHG] Device E0:52:31:92:AB:5B UUIDs: 00001813-0000-1000-8000-00805f9b34fb [CHG] Device E0:52:31:92:AB:5B ServicesResolved: yes [CHG] Device E0:52:31:92:AB:5B Modalias: usb:v045Ep0821d0105 Failed to pair: org.freedesktop.DBus.Error.NoReply ``` journalctl -u bluetooth ``` июн 29 23:42:34 mi bluetoothd[5983]: No cache for E0:52:31:92:AB:5B июн 29 23:42:35 mi bluetoothd[5983]: Unable to register device interface for E0:52:31:92:AB:5B июн 29 23:42:35 mi bluetoothd[5983]: Unable to get device object for E0:52:31:92:AB:5B июн 29 23:42:35 mi bluetoothd[5983]: Unable to register device interface for E0:52:31:92:AB:5B июн 29 23:42:35 mi bluetoothd[5983]: Unable to get device object for E0:52:31:92:AB:5B июн 29 23:42:35 mi bluetoothd[5983]: Unable to register device interface for E0:52:31:92:AB:5B июн 29 23:42:35 mi bluetoothd[5983]: Unable to get device object for E0:52:31:92:AB:5B июн 29 23:42:35 mi bluetoothd[5983]: Unable to register device interface for E0:52:31:92:AB:5B июн 29 23:42:35 mi bluetoothd[5983]: Unable to get device object for E0:52:31:92:AB:5B июн 29 23:42:35 mi bluetoothd[5983]: Unable to register device interface for E0:52:31:92:AB:5B июн 29 23:42:35 mi bluetoothd[5983]: Unable to register device interface for E0:52:31:92:AB:5B июн 29 23:42:40 mi bluetoothd[5983]: bt_uhid_send: Invalid argument (22) июн 29 23:42:40 mi bluetoothd[5983]: bt_uhid_send: Invalid argument (22) июн 29 23:42:40 mi bluetoothd[5983]: bt_uhid_send: Invalid argument (22) июн 29 23:42:41 mi bluetoothd[5983]: bt_uhid_send: Invalid argument (22) июн 29 23:42:41 mi bluetoothd[5983]: bt_uhid_send: Invalid argument (22) июн 29 23:42:41 mi bluetoothd[5983]: bt_uhid_send: Invalid argument (22) июн 29 23:42:41 mi bluetoothd[5983]: bt_uhid_send: Invalid argument (22) июн 29 23:42:41 mi bluetoothd[5983]: bt_uhid_send: Invalid argument (22) июн 29 23:42:41 mi bluetoothd[5983]: bt_uhid_send: Invalid argument (22) июн 29 23:42:45 mi bluetoothd[5983]: Unable to register device interface for E0:52:31:92:AB:5B июн 29 23:42:45 mi bluetoothd[5983]: Unable to get device object for E0:52:31:92:AB:5B ``` To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1779413/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp