Public bug reported:
The touchpad and keyboard of my Macbook are unresponsive in Ubuntu
18.04. External USB devices are fine. At first it happened sporadically
at boot or kicking in during operation, now it's a somewhat permanent
state. In grub I can still use the keyboard, on the login screen not
anymore.
dmesg snippet of the relevant lines:
[ 0.000000] Linux version 4.15.0-22-generic (buildd@lgw01-amd64-013) (gcc
version 7.3.0 (Ubuntu 7.3.0-16ubuntu3)) #24-Ubuntu SMP Wed May 16 12:15:17 UTC
2018 (Ubuntu 4.15.0-22.24-generic 4.15.17)
[ ... ]
[ 1.644120] usb 1-5: new full-speed USB device number 3 using xhci_hcd
[ 1.772223] usb 1-5: device descriptor read/64, error -71
[ 2.008240] usb 1-5: device descriptor read/64, error -71
[ 2.244154] usb 1-5: new full-speed USB device number 4 using xhci_hcd
[ 2.372240] usb 1-5: device descriptor read/64, error -71
[ 2.608239] usb 1-5: device descriptor read/64, error -71
[ 2.716180] usb usb1-port5: attempt power cycle
[ 3.368155] usb 1-5: new full-speed USB device number 5 using xhci_hcd
[ 3.368385] usb 1-5: Device not responding to setup address.
[ 3.576372] usb 1-5: Device not responding to setup address.
[ 3.784150] usb 1-5: device not accepting address 5, error -71
[ 3.912155] usb 1-5: new full-speed USB device number 6 using xhci_hcd
[ 3.912397] usb 1-5: Device not responding to setup address.
[ 4.120389] usb 1-5: Device not responding to setup address.
[ 4.328154] usb 1-5: device not accepting address 6, error -71
[ 4.328190] usb usb1-port5: unable to enumerate USB device
Apparently touchpad and keyboard are connected internally via USB?
This happens with the current Ubuntu generic kernel (4.15.0-22) as well
as vanilla upstream kernel 4.17. In fact, it happened already with
Ubuntu 16.04 and whatever the recent kernel there was.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-22-generic 4.15.0-22.24
ProcVersionSignature: Ubuntu 4.15.0-22.24-generic 4.15.17
Uname: Linux 4.15.0-22-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: ole 2200 F.... pulseaudio
/dev/snd/controlC0: ole 2200 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Mon Jun 11 19:25:07 2018
InstallationDate: Installed on 2018-06-01 (10 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 05ac:8290 Apple, Inc.
Bus 001 Device 031: ID 04d9:1603 Holtek Semiconductor, Inc. Keyboard
Bus 001 Device 030: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Apple Inc. MacBookPro12,1
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-22-generic
root=UUID=28bf4396-f8c7-4936-9d45-d970c49ef1f3 ro
resume=/dev/disk/by-uuid/28bf4396-f8c7-4936-9d45-d970c49ef1f3
resume_offset=34816 quiet splash vt.handoff=1
RelatedPackageVersions:
linux-restricted-modules-4.15.0-22-generic N/A
linux-backports-modules-4.15.0-22-generic N/A
linux-firmware 1.173.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/09/2018
dmi.bios.vendor: Apple Inc.
dmi.bios.version: MBP121.88Z.0176.B00.1804091715
dmi.board.name: Mac-E43C1C25D4880AD6
dmi.board.vendor: Apple Inc.
dmi.board.version: MacBookPro12,1
dmi.chassis.type: 9
dmi.chassis.vendor: Apple Inc.
dmi.chassis.version: Mac-E43C1C25D4880AD6
dmi.modalias:
dmi:bvnAppleInc.:bvrMBP121.88Z.0176.B00.1804091715:bd04/09/2018:svnAppleInc.:pnMacBookPro12,1:pvr1.0:rvnAppleInc.:rnMac-E43C1C25D4880AD6:rvrMacBookPro12,1:cvnAppleInc.:ct9:cvrMac-E43C1C25D4880AD6:
dmi.product.family: MacBook Pro
dmi.product.name: MacBookPro12,1
dmi.product.version: 1.0
dmi.sys.vendor: Apple Inc.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: Confirmed
** Tags: amd64 apport-bug bionic
** Attachment added: "lspci-vnvn.log"
https://bugs.launchpad.net/bugs/1776266/+attachment/5151371/+files/lspci-vnvn.log
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1776266
Title:
Touchpad and keyboard of MacBook unresponsive
Status in linux package in Ubuntu:
Confirmed
Bug description:
The touchpad and keyboard of my Macbook are unresponsive in Ubuntu
18.04. External USB devices are fine. At first it happened
sporadically at boot or kicking in during operation, now it's a
somewhat permanent state. In grub I can still use the keyboard, on the
login screen not anymore.
dmesg snippet of the relevant lines:
[ 0.000000] Linux version 4.15.0-22-generic (buildd@lgw01-amd64-013) (gcc
version 7.3.0 (Ubuntu 7.3.0-16ubuntu3)) #24-Ubuntu SMP Wed May 16 12:15:17 UTC
2018 (Ubuntu 4.15.0-22.24-generic 4.15.17)
[ ... ]
[ 1.644120] usb 1-5: new full-speed USB device number 3 using xhci_hcd
[ 1.772223] usb 1-5: device descriptor read/64, error -71
[ 2.008240] usb 1-5: device descriptor read/64, error -71
[ 2.244154] usb 1-5: new full-speed USB device number 4 using xhci_hcd
[ 2.372240] usb 1-5: device descriptor read/64, error -71
[ 2.608239] usb 1-5: device descriptor read/64, error -71
[ 2.716180] usb usb1-port5: attempt power cycle
[ 3.368155] usb 1-5: new full-speed USB device number 5 using xhci_hcd
[ 3.368385] usb 1-5: Device not responding to setup address.
[ 3.576372] usb 1-5: Device not responding to setup address.
[ 3.784150] usb 1-5: device not accepting address 5, error -71
[ 3.912155] usb 1-5: new full-speed USB device number 6 using xhci_hcd
[ 3.912397] usb 1-5: Device not responding to setup address.
[ 4.120389] usb 1-5: Device not responding to setup address.
[ 4.328154] usb 1-5: device not accepting address 6, error -71
[ 4.328190] usb usb1-port5: unable to enumerate USB device
Apparently touchpad and keyboard are connected internally via USB?
This happens with the current Ubuntu generic kernel (4.15.0-22) as
well as vanilla upstream kernel 4.17. In fact, it happened already
with Ubuntu 16.04 and whatever the recent kernel there was.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-22-generic 4.15.0-22.24
ProcVersionSignature: Ubuntu 4.15.0-22.24-generic 4.15.17
Uname: Linux 4.15.0-22-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: ole 2200 F.... pulseaudio
/dev/snd/controlC0: ole 2200 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Mon Jun 11 19:25:07 2018
InstallationDate: Installed on 2018-06-01 (10 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 05ac:8290 Apple, Inc.
Bus 001 Device 031: ID 04d9:1603 Holtek Semiconductor, Inc. Keyboard
Bus 001 Device 030: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Apple Inc. MacBookPro12,1
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-22-generic
root=UUID=28bf4396-f8c7-4936-9d45-d970c49ef1f3 ro
resume=/dev/disk/by-uuid/28bf4396-f8c7-4936-9d45-d970c49ef1f3
resume_offset=34816 quiet splash vt.handoff=1
RelatedPackageVersions:
linux-restricted-modules-4.15.0-22-generic N/A
linux-backports-modules-4.15.0-22-generic N/A
linux-firmware 1.173.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/09/2018
dmi.bios.vendor: Apple Inc.
dmi.bios.version: MBP121.88Z.0176.B00.1804091715
dmi.board.name: Mac-E43C1C25D4880AD6
dmi.board.vendor: Apple Inc.
dmi.board.version: MacBookPro12,1
dmi.chassis.type: 9
dmi.chassis.vendor: Apple Inc.
dmi.chassis.version: Mac-E43C1C25D4880AD6
dmi.modalias:
dmi:bvnAppleInc.:bvrMBP121.88Z.0176.B00.1804091715:bd04/09/2018:svnAppleInc.:pnMacBookPro12,1:pvr1.0:rvnAppleInc.:rnMac-E43C1C25D4880AD6:rvrMacBookPro12,1:cvnAppleInc.:ct9:cvrMac-E43C1C25D4880AD6:
dmi.product.family: MacBook Pro
dmi.product.name: MacBookPro12,1
dmi.product.version: 1.0
dmi.sys.vendor: Apple Inc.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1776266/+subscriptions
--
Mailing list: https://launchpad.net/~kernel-packages
Post to : [email protected]
Unsubscribe : https://launchpad.net/~kernel-packages
More help : https://help.launchpad.net/ListHelp
