Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.16 kernel[0].
If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.16 ** Changed in: linux (Ubuntu) Importance: Undecided => High ** Tags added: needs-bisect ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1761930 Title: System lockup immediatly after Unity launches on upgrade to 4.13.0-38-generic Status in linux package in Ubuntu: Incomplete Bug description: After upgrade to 4.13.0-38-generic my system (Acer S7 392) locks up after unity launches on startup. The mouse cursor is present but non responsive. ctrl-alt-delete/backspace/F1/F2... have no effect. Power off by holding power button is the only way to shutdown. Rebooting with 4.13.0-7-generic works as expected. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: linux-image-4.13.0-38-generic 4.13.0-38.43 ProcVersionSignature: Ubuntu 4.13.0-37.42-generic 4.13.13 Uname: Linux 4.13.0-37-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: jasper 2791 F.... pulseaudio /dev/snd/controlC0: jasper 2791 F.... pulseaudio CurrentDesktop: Unity:Unity7:ubuntu Date: Sat Apr 7 17:49:22 2018 HibernationDevice: RESUME=UUID=26d3afe5-0e06-4669-8d23-c639f3ca7011 InstallationDate: Installed on 2015-04-14 (1089 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Beta amd64 (20150326) MachineType: Acer Aspire S7-392 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-4.13.0-37-generic.efi.signed root=UUID=57b63ba3-bc33-40b5-931f-8654d6c5cab4 ro rootflags=subvol=@ noprompt persistent quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.13.0-37-generic N/A linux-backports-modules-4.13.0-37-generic N/A linux-firmware 1.169.3 SourcePackage: linux UpgradeStatus: Upgraded to artful on 2017-10-30 (158 days ago) dmi.bios.date: 05/20/2014 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V2.12 dmi.board.asset.tag: No Asset Tag dmi.board.name: Storm2 dmi.board.vendor: Acer dmi.board.version: V2.12 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V2.12 dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.12:bd05/20/2014:svnAcer:pnAspireS7-392:pvrV2.12:rvnAcer:rnStorm2:rvrV2.12:cvnAcer:ct10:cvrV2.12: dmi.product.family: Sharkbay System dmi.product.name: Aspire S7-392 dmi.product.version: V2.12 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1761930/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
