I tried using Unity instead of gnome-shell and am experiencing the same problem. Does this mean it's not a problem with mutter? What is worse, is that this problems seems to crop up every day or so during work. In other words, everything will freeze except for the mouse even if I've never watched a video.
Could you please tell me details on how to get the best debug information for you? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1752145 Title: system freeze after full screen video viewing with Xorg on ultrawide monitor Status in linux package in Ubuntu: Incomplete Status in mesa package in Ubuntu: Incomplete Status in mutter package in Ubuntu: Incomplete Bug description: 1. open a video (either youtube or totem) 2. put it in full screen. 3. wait Eventually (within minutes) the system will freeze in one of 2 ways. 1. There will be only blackness with no response (<ctr><alt><f3> even unresponsive). 2. There will be snow that shifts with keyboard and mouse interaction (see photo). ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-shell 3.26.2-0ubuntu0.1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 Uname: Linux 4.15.0-10-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Tue Feb 27 19:08:13 2018 DisplayManager: gdm3 GsettingsChanges: b'org.gnome.shell' b'enabled-extensions' b"['workspace-g...@mathematical.coffee.gmail.com', 'alt-tab-worksp...@kwalo.net', 'system-moni...@paradoxxx.zero.gmail.com', 'user-th...@gnome-shell-extensions.gcampax.github.com', 'ubuntu-d...@ubuntu.com', 'ubuntu-appindicat...@ubuntu.com']" b'org.gnome.shell' b'enable-hot-corners' b'true' b'org.gnome.shell' b'favorite-apps' b"['googleinbox.desktop', 'googlecalendar.desktop', 'org.gnome.Nautilus.desktop', 'firefox.desktop']" b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'" b'org.gnome.desktop.interface' b'monospace-font-name' b"'Ubuntu Mono 11'" InstallationDate: Installed on 2018-01-05 (53 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) SourcePackage: gnome-shell UpgradeStatus: Upgraded to artful on 2018-01-05 (53 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1752145/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
