Public bug reported:
I recently upgraded to Ubuntu 17.10. I use a dell inspiron 13inch.
I noticed that my screen went blank and would not respond from any mouse click
or keyboard press.
To troubleshoot, i connected it to an external TV and I could see the screen.
This means there is a malfunctioning with my drivers. Linux-image**.
Please any help with this.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-32-generic 4.13.0-32.35
ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13
Uname: Linux 4.13.0-32-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: eugeneidan 1645 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sat Feb 3 13:34:54 2018
HibernationDevice: RESUME=UUID=950c40cb-037c-4f3e-86ce-97323e75fa83
InstallationDate: Installed on 2018-02-02 (1 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
MachineType: Dell Inc. Inspiron 5379
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-32-generic.efi.signed
root=UUID=aacc6597-d1fc-4c5a-8750-c9c1731a537c ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.13.0-32-generic N/A
linux-backports-modules-4.13.0-32-generic N/A
linux-firmware 1.169.2
SourcePackage: linux
UpgradeStatus: Upgraded to artful on 2018-02-02 (1 days ago)
dmi.bios.date: 07/06/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.0.0
dmi.board.name: 0C6J64
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.0.0:bd07/06/2017:svnDellInc.:pnInspiron5379:pvr:rvnDellInc.:rn0C6J64:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 5379
dmi.sys.vendor: Dell Inc.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug artful wayland-session
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https://bugs.launchpad.net/bugs/1747142
Title:
Display of my Dell Inspiron goes blank after long sleep.
Status in linux package in Ubuntu:
New
Bug description:
I recently upgraded to Ubuntu 17.10. I use a dell inspiron 13inch.
I noticed that my screen went blank and would not respond from any mouse
click or keyboard press.
To troubleshoot, i connected it to an external TV and I could see the screen.
This means there is a malfunctioning with my drivers. Linux-image**.
Please any help with this.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-32-generic 4.13.0-32.35
ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13
Uname: Linux 4.13.0-32-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: eugeneidan 1645 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sat Feb 3 13:34:54 2018
HibernationDevice: RESUME=UUID=950c40cb-037c-4f3e-86ce-97323e75fa83
InstallationDate: Installed on 2018-02-02 (1 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64
(20170801)
MachineType: Dell Inc. Inspiron 5379
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-32-generic.efi.signed
root=UUID=aacc6597-d1fc-4c5a-8750-c9c1731a537c ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.13.0-32-generic N/A
linux-backports-modules-4.13.0-32-generic N/A
linux-firmware 1.169.2
SourcePackage: linux
UpgradeStatus: Upgraded to artful on 2018-02-02 (1 days ago)
dmi.bios.date: 07/06/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.0.0
dmi.board.name: 0C6J64
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.0.0:bd07/06/2017:svnDellInc.:pnInspiron5379:pvr:rvnDellInc.:rn0C6J64:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 5379
dmi.sys.vendor: Dell Inc.
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