Hi again, I forgot to comment that this issue also appear in Debian 9 (my other PC)...
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1693842 Title: USB 3.0 Disk Drive Not Recognized. Status in linux package in Ubuntu: Fix Released Bug description: WD My Passport 2T USB 3.0 Disk Drive. External Plugable 7 port USB 3.0 hub. When I connect the WD drive to the external USB 3.0 hub it is not recognized. The drive led blinks one time and it is not in dmesg or in the output of lsusb. > sudo lsusb -v causes the drive led to blink several times and it is recognized. With Autosuspend good for this device, long access applications like dump fail. After 'sudo lsusb -v' and starting dump, it seems normal for some 20 minutes and then dump asks for operator intervention. Looking at dmesg the drive (initially sdf) was disconnected and reconnected as sdg. Bad Autosuspend for USB device xHCI Host Controller [usb6] seems to correct this behavior but not the initial connection problem. Some discussion and testing in bug 1242321. If I connect the drive to a USB 3.0 port on the motherboard, it is recognized. There is no problem with an Plugable 7-port USB 2.0 hub. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-78-generic 4.4.0-78.99 ProcVersionSignature: Ubuntu 4.4.0-78.99-generic 4.4.62 Uname: Linux 4.4.0-78-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: tomdean 3698 F.... pulseaudio /dev/snd/controlC0: tomdean 3698 F.... pulseaudio Date: Fri May 26 09:05:20 2017 HibernationDevice: RESUME=UUID=8c377624-f972-4b2b-9364-832f70b2a67a InstallationDate: Installed on 2016-05-15 (375 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) IwConfig: lo no wireless extensions. eno1 no wireless extensions. MachineType: System manufacturer System Product Name ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-78-generic root=UUID=47d8903b-afb2-4432-bc92-b1f4e30209ef ro RelatedPackageVersions: linux-restricted-modules-4.4.0-78-generic N/A linux-backports-modules-4.4.0-78-generic N/A linux-firmware 1.157.8 RfKill: 0: hci0: Bluetooth Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/25/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4801 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: P9X79 PRO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4801:bd07/25/2014:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP9X79PRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1693842/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
