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please enter the following command in a terminal window:
apport-collect 1741264
and then change the status of the bug to 'Confirmed'.
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This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
** Tags added: zesty
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https://bugs.launchpad.net/bugs/1741264
Title:
Touchpad (Elan !?) not detected on Asus Zenbook UX32VD after new
install
Status in linux package in Ubuntu:
Incomplete
Bug description:
Hi,
I've a fresh installed Ubuntu 16.04 on an Asus Zenbook UX32VD laptop.
The touchpad does not work at all. It is not even listed in xinput.
I'm not sure about the manufacturer but I think it is Elan
I've tested with fresh install of Ubuntu 16.04.3 LTS
I've also tested with live USB of Ubuntu 17.10, 14.04 LTS
An USB connected mouse works perfectly.
Thank you for your time
---
ApportVersion: 2.20.4-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
Cannot stat file /proc/2288/fd/17: Stale file handle
Cannot stat file /proc/2288/fd/18: Stale file handle
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 2208 F.... pulseaudio
CasperVersion: 1.380
DistroRelease: Ubuntu 17.04
LiveMediaBuild: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
MachineType: ASUSTeK COMPUTER INC. UX32VD
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: file=/preseed/hostname.seed noprompt boot=casper
iso-scan/filename=/hostname-17.04-desktop-amd64.iso quiet --
ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not
accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-4.10.0-19-generic N/A
linux-backports-modules-4.10.0-19-generic N/A
linux-firmware 1.164
Tags: zesty
Uname: Linux 4.10.0-19-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 01/29/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX32VD.214
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX32VD
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrUX32VD.214:bd01/29/2013:svnASUSTeKCOMPUTERINC.:pnUX32VD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX32VD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: UX32VD
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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