Please try this Linux kernel: http://people.canonical.com/~khfeng/lp1740438/
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1740438 Title: Kernel has troule recognizing Corsair Harpoon RGB mouse Status in linux package in Ubuntu: Confirmed Bug description: I recently started using a Corsair Harpoon RGB mouse and the kernel is having trouble recognizing it. About half of the time when I boot, I see messages like this: [ 7.132078] usb 1-14: unable to read config index 0 descriptor/all [ 7.132081] usb 1-14: can't read configurations, error -110 Occasionally they repeat after a few seconds. The mouse will not function until I unplug the mouse and plug it back in. So far, one unplug and plug has fixed it every time. I am running Xubuntu 17.10 on 4.13.0-21.24-generic 4.13.13. I have attached the extra debug information that is generated by ubuntu-bug linux. I can provide additional information, if needed, and I am available to troubleshoot this issue. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: linux-image-4.13.0-21-generic 4.13.0-21.24 ProcVersionSignature: Ubuntu 4.13.0-21.24-generic 4.13.13 Uname: Linux 4.13.0-21-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC2: ben 937 F.... pulseaudio /dev/snd/controlC0: ben 937 F.... pulseaudio /dev/snd/controlC1: ben 937 F.... pulseaudio CurrentDesktop: XFCE Date: Thu Dec 28 14:13:19 2017 InstallationDate: Installed on 2017-12-20 (8 days ago) InstallationMedia: Xubuntu 17.10 "Artful Aardvark" - Release amd64 (20171017.1) IwConfig: enp0s31f6 no wireless extensions. lo no wireless extensions. MachineType: MSI MS-7A59 ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-21-generic.efi.signed root=UUID=ce80946f-0157-40fa-8410-c866a1e5c481 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.13.0-21-generic N/A linux-backports-modules-4.13.0-21-generic N/A linux-firmware 1.169.1 RfKill: SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/20/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1.80 dmi.board.asset.tag: Default string dmi.board.name: Z270 SLI (MS-7A59) dmi.board.vendor: MSI dmi.board.version: 1.0 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.80:bd11/20/2017:svnMSI:pnMS-7A59:pvr1.0:rvnMSI:rnZ270SLI(MS-7A59):rvr1.0:cvnMSI:ct3:cvr1.0: dmi.product.family: Default string dmi.product.name: MS-7A59 dmi.product.version: 1.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1740438/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
