I can't reproduce the issue on the XPS 9360 at my hand, which
unfortunately is not the mass production one, with both BIOS 2.3.1 (the
version you currently used) and 2.4.2.
The TBT's XHCI HC failed to suspend,
[ 87.718350] xhci_hcd 0000:39:00.0: WARN: xHC CMD_RUN timeout
[ 87.718372] suspend_common(): xhci_pci_suspend+0x0/0xd0 returns -110
[ 87.718377] pci_pm_suspend(): hcd_pci_suspend+0x0/0x30 returns -110
[ 87.718385] dpm_run_callback(): pci_pm_suspend+0x0/0x130 returns -110
[ 87.718391] PM: Device 0000:39:00.0 failed to suspend async: error -110
Also we can see that:
01:00.0 PCI bridge [0604]: Intel Corporation DSL6340 Thunderbolt 3 Bridge
[Alpine Ridge 2C 2015] [8086:1576] (rev ff) (prog-if ff)
!!! Unknown header type 7f
Kernel driver in use: pcieport
Kernel modules: shpchp
02:00.0 PCI bridge [0604]: Intel Corporation DSL6340 Thunderbolt 3 Bridge
[Alpine Ridge 2C 2015] [8086:1576] (rev ff) (prog-if ff)
!!! Unknown header type 7f
Kernel driver in use: pcieport
Kernel modules: shpchp
02:01.0 PCI bridge [0604]: Intel Corporation DSL6340 Thunderbolt 3 Bridge
[Alpine Ridge 2C 2015] [8086:1576] (rev ff) (prog-if ff)
!!! Unknown header type 7f
Kernel driver in use: pcieport
Kernel modules: shpchp
02:02.0 PCI bridge [0604]: Intel Corporation DSL6340 Thunderbolt 3 Bridge
[Alpine Ridge 2C 2015] [8086:1576] (rev ff) (prog-if ff)
!!! Unknown header type 7f
Kernel driver in use: pcieport
Kernel modules: shpchp
03:00.0 System peripheral [0880]: Intel Corporation DSL6340 Thunderbolt 3 NHI
[Alpine Ridge 2C 2015] [8086:1575] (rev ff) (prog-if ff)
!!! Unknown header type 7f
Kernel driver in use: thunderbolt
Kernel modules: thunderbolt
39:00.0 USB controller [0c03]: Intel Corporation DSL6340 USB 3.1 Controller
[Alpine Ridge] [8086:15b5] (rev ff) (prog-if ff)
!!! Unknown header type 7f
Kernel driver in use: xhci_hcd
All these PCI devices are not responsive.
Can you attach the output `lspci` right after boot, without plugging any
USB-C/TBT device?
Also, can you upgrade your BIOS and Thunderbolt firmware? Hopefully this
can fix the issue.
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1738224
Title:
Suspend broken after kernel upgrade
Status in linux package in Ubuntu:
Confirmed
Bug description:
My machine (XPS 13 9360) won't go into suspend properly after
upgrading from linux-image-4.13.0-17-generic to linux-
image-4.13.0-19-generic.
This affects both suspend through lid close and "systemctl suspend".
Screen goes off, power led remains lit. Then after some time the
screen comes back on, is stuck and lets me wait for a few before
becoming responsive again.
Booting back into 4.13.0-17 resolved the issue.
---
ApportVersion: 2.20.7-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: jeffrey 1963 F.... pulseaudio
CurrentDesktop: GNOME
DistroRelease: Ubuntu 17.10
HibernationDevice: RESUME=UUID=0253ffe9-bdbf-4825-b583-e8055f7bffe5
InstallationDate: Installed on 2017-10-18 (56 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171017.1)
MachineType: Dell Inc. XPS 13 9360
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-19-generic.efi.signed
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.13.0-19.22-generic 4.13.13
RelatedPackageVersions:
linux-restricted-modules-4.13.0-19-generic N/A
linux-backports-modules-4.13.0-19-generic N/A
linux-firmware 1.169.1
Tags: artful wayland-session
Uname: Linux 4.13.0-19-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip docker input libvirt lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/03/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.3.1
dmi.board.name: 0839Y6
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr2.3.1:bd10/03/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn0839Y6:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 13 9360
dmi.sys.vendor: Dell Inc.
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https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1738224/+subscriptions
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