@Kai-Heng Feng: Lenovo in Greece has been notified about the problem and
they have said that the factory will be notified. After telling them
that the Lenovo forums are full of posts referring to the issue, they
said that they did not know anything about it, as Lenovo Forums are not
part of the official support provided by the company. What they said is
that when

I am asking for help here. If anyone knows the email address of Lenovo
in China, please post it so that I can notify the factory directly.
Lenovo Greece said that there is nothing they can do about it, apart
from replacing the motherboard, which means that I will also lose my
windows 10 activation (upgraded from 8.1).

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1734147

Title:
  Ubuntu 17.10 corrupting BIOS - many LENOVO laptops models

Status in linux package in Ubuntu:
  Confirmed
Status in linux source package in Artful:
  Confirmed

Bug description:
  Hi all,

  Basically on Lenovo Y50-70 after installing Ubuntu 17.10, many users
  reported a corrupted BIOS.

  It's not possible to save new settings in BIOS anymore and after
  rebooting, the system starts with the old settings.

  Moreover (and most important) USB booting is not possible anymore
  since USB is not recognized. It's very serious, since our machines do
  not have a CDROM.

  Lenovo forums at the moment are full of topics regading this issue.

  Thank you!!

  #### UPDATE (01/12/2017) ####

  LENOVO machines affected so far (please add your affected model to
  this list):

  Lenovo Y50-70
  Lenovo G40-30
  Lenovo U31-70
  Lenovo G50-70
  Lenovo Z50-70
  Lenovo Yoga Thinkpad (20C0)
  Lenovo G50-80
  Lenovo S20-30
  Lenovo Yoga 2 11" - 20332
  Lenovo B40-70

  ---

  result from apport-collect 1734147:

  ---

  ApportVersion: 2.20.7-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  tob        1608 F.... pulseaudio
   /dev/snd/controlC0:  tob        1608 F.... pulseaudio
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 17.10
  InstallationDate: Installed on 2017-10-22 (37 days ago)
  InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
  MachineType: LENOVO 20378
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-17-generic 
root=UUID=7def04d3-7336-44b2-a084-2415f9dc2328 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
  RelatedPackageVersions:
   linux-restricted-modules-4.13.0-17-generic N/A
   linux-backports-modules-4.13.0-17-generic  N/A
   linux-firmware                             1.169
  Tags:  artful wayland-session
  Uname: Linux 4.13.0-17-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 08/12/2015
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 9ECN43WW(V3.03)
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Lenovo Y50-70
  dmi.board.vendor: LENOVO
  dmi.board.version: 00000000Not Defined
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Lenovo Y50-70
  dmi.modalias: 
dmi:bvnLENOVO:bvr9ECN43WW(V3.03):bd08/12/2015:svnLENOVO:pn20378:pvrLenovoY50-70:rvnLENOVO:rnLenovoY50-70:rvr00000000NotDefined:cvnLENOVO:ct10:cvrLenovoY50-70:
  dmi.product.family: IDEAPAD
  dmi.product.name: 20378
  dmi.product.version: Lenovo Y50-70
  dmi.sys.vendor: LENOVO

  ---

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1734147/+subscriptions

-- 
Mailing list: https://launchpad.net/~kernel-packages
Post to     : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to