Launchpad has imported 25 comments from the remote bug at https://bugzilla.redhat.com/show_bug.cgi?id=1460789.
If you reply to an imported comment from within Launchpad, your comment will be sent to the remote bug automatically. Read more about Launchpad's inter-bugtracker facilities at https://help.launchpad.net/InterBugTracking. ------------------------------------------------------------------------ On 2017-06-12T18:51:16+00:00 Christian wrote: This is a Dell XPS 13 connected to the network via the TB16 dock. Kernel is: Linux ag13.local 4.12.0-0.rc3.git0.2.fc27.x86_64 #1 SMP Tue May 30 19:36:51 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux Host controller of the dock: 09:00.0 USB controller: ASMedia Technology Inc. ASM1042A USB 3.0 Host Controller USB network interface in the dock: /: Bus 04.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 5000M |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/7p, 5000M |__ Port 2: Dev 3, If 0, Class=Vendor Specific Class, Driver=r8152, 5000M [32930.573816] usb 4-1.2: new SuperSpeed USB device number 3 using xhci_hcd [32930.591744] usb 4-1.2: New USB device found, idVendor=0bda, idProduct=8153 [32930.591752] usb 4-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=6 [32930.591757] usb 4-1.2: Product: USB 10/100/1000 LAN [32930.591761] usb 4-1.2: Manufacturer: Realtek [32930.591766] usb 4-1.2: SerialNumber: 000001000000 [32930.739428] usb 4-1.2: reset SuperSpeed USB device number 3 using xhci_hcd I *sometimes* get the following in the log and with that the ethernet port stops working. Jun 12 19:00:04 ag13.local kernel: xhci_hcd 0000:09:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 Jun 12 19:00:04 ag13.local kernel: xhci_hcd 0000:09:00.0: Looking for event-dma 00000001c3eec010 trb-start 00000001c3eebfe0 trb-end 00000001c3eebfe0 seg-start 00000001c3eeb000 seg-end 00000001c3eebff0 Jun 12 19:00:04 ag13.local kernel: xhci_hcd 0000:09:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 Jun 12 19:00:04 ag13.local kernel: xhci_hcd 0000:09:00.0: Looking for event-dma 00000001c3eec020 trb-start 00000001c3eebfe0 trb-end 00000001c3eebfe0 seg-start 00000001c3eeb000 seg-end 00000001c3eebff0 Jun 12 19:00:04 ag13.local kernel: xhci_hcd 0000:09:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 Jun 12 19:00:04 ag13.local kernel: xhci_hcd 0000:09:00.0: Looking for event-dma 00000001c3eec030 trb-start 00000001c3eebfe0 trb-end 00000001c3eebfe0 seg-start 00000001c3eeb000 seg-end 00000001c3eebff0 Jun 12 19:00:04 ag13.local kernel: xhci_hcd 0000:09:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 Jun 12 19:00:04 ag13.local kernel: xhci_hcd 0000:09:00.0: Looking for event-dma 00000001c3eec040 trb-start 00000001c3eebfe0 trb-end 00000001c3eebfe0 seg-start 00000001c3eeb000 seg-end 00000001c3eebff0 Jun 12 19:00:04 ag13.local kernel: xhci_hcd 0000:09:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 Jun 12 19:00:04 ag13.local kernel: xhci_hcd 0000:09:00.0: Looking for event-dma 00000001c3eec050 trb-start 00000001c3eebfe0 trb-end 00000001c3eebfe0 seg-start 00000001c3eeb000 seg-end 00000001c3eebff0 Jun 12 19:00:04 ag13.local kernel: xhci_hcd 0000:09:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 Jun 12 19:00:04 ag13.local kernel: xhci_hcd 0000:09:00.0: Looking for event-dma 00000001c3eec060 trb-start 00000001c3eebfe0 trb-end 00000001c3eebfe0 seg-start 00000001c3eeb000 seg-end 00000001c3eebff0 Jun 12 19:00:04 ag13.local kernel: xhci_hcd 0000:09:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 Jun 12 19:00:04 ag13.local kernel: xhci_hcd 0000:09:00.0: Looking for event-dma 00000001c3eec070 trb-start 00000001c3eebfe0 trb-end 00000001c3eebfe0 seg-start 00000001c3eeb000 seg-end 00000001c3eebff0 Jun 12 19:00:04 ag13.local kernel: xhci_hcd 0000:09:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 Jun 12 19:00:04 ag13.local kernel: xhci_hcd 0000:09:00.0: Looking for event-dma 00000001c3eec080 trb-start 00000001c3eebfe0 trb-end 00000001c3eebfe0 seg-start 00000001c3eeb000 seg-end 00000001c3eebff0 earlier in the log (and maybe related): Jun 12 18:39:08 ag13.local kernel: WARNING: CPU: 0 PID: 0 at net/core/dev.c:5411 net_rx_action+0x2d0/0x3c0 Jun 12 18:39:08 ag13.local kernel: Modules linked in: cdc_ether usbnet r8152 mii snd_usb_audio snd_usbmidi_lib snd_rawmidi rfcomm fuse ccm xt_CHECKSUM ipt_MASQUERADE nf_nat_masquerade_ipv4 tun nf_conntrack_netbios_ns nf_conntrack_broadcast xt_CT ip6t_rpfilter ip6t_REJECT nf_reject_ipv6 xt_conntrack ip_set nfnetlink ebtable_nat ebtable_broute bridge stp llc ip6table_nat nf_conntrack_ipv6 nf_defrag_ipv6 nf_nat_ipv6 ip6table_mangle ip6table_raw ip6table_security iptable_nat nf_conntrack_ipv4 nf_defrag_ipv4 nf_nat_ipv4 nf_nat nf_conntrack libcrc32c iptable_mangle iptable_raw iptable_security ebtable_filter ebtables ip6table_filter ip6_tables cmac arc4 bnep sunrpc vfat fat hid_multitouch intel_rapl snd_soc_skl x86_pkg_temp_thermal snd_soc_skl_ipc intel_powerclamp snd_soc_sst_ipc ath10k_pci snd_soc_sst_dsp ath10k_core snd_hda_ext_core Jun 12 18:39:08 ag13.local kernel: coretemp snd_soc_sst_match kvm_intel snd_hda_codec_hdmi snd_soc_core kvm mei_wdt mac80211 snd_hda_codec_realtek snd_hda_codec_generic iTCO_wdt snd_compress iTCO_vendor_support i2c_designware_platform i2c_designware_core snd_pcm_dmaengine dell_wmi irqbypass ac97_bus crct10dif_pclmul crc32_pclmul snd_hda_intel dell_laptop dell_smbios dcdbas ghash_clmulni_intel snd_hda_codec intel_cstate uvcvideo intel_uncore videobuf2_vmalloc videobuf2_memops snd_hda_core videobuf2_v4l2 snd_hwdep intel_rapl_perf snd_seq videobuf2_core snd_seq_device ath snd_pcm videodev cfg80211 joydev hci_uart btusb snd_timer btrtl snd rtsx_pci_ms media soundcore memstick i2c_i801 idma64 btbcm mei_me mei btqca btintel intel_pch_thermal shpchp processor_thermal_device intel_lpss_pci intel_soc_dts_iosf bluetooth wmi intel_vbtn Jun 12 18:39:08 ag13.local kernel: soc_button_array acpi_als kfifo_buf int3403_thermal ecdh_generic intel_hid intel_lpss_acpi rfkill pinctrl_sunrisepoint intel_lpss sparse_keymap pinctrl_intel industrialio int340x_thermal_zone int3400_thermal acpi_thermal_rel tpm_tis tpm_tis_core acpi_pad tpm btrfs xor i915 rtsx_pci_sdmmc mmc_core raid6_pq i2c_algo_bit drm_kms_helper drm crc32c_intel rtsx_pci serio_raw i2c_hid video Jun 12 18:39:08 ag13.local kernel: CPU: 0 PID: 0 Comm: swapper/0 Not tainted 4.12.0-0.rc3.git0.2.fc27.x86_64 #1 Jun 12 18:39:08 ag13.local kernel: Hardware name: Dell Inc. XPS 13 9360/05HM5Y, BIOS 1.3.2 01/18/2017 Jun 12 18:39:08 ag13.local kernel: task: ffffffffabe104c0 task.stack: ffffffffabe00000 Jun 12 18:39:08 ag13.local kernel: RIP: 0010:net_rx_action+0x2d0/0x3c0 Jun 12 18:39:08 ag13.local kernel: RSP: 0018:ffff8faabe403eb8 EFLAGS: 00010297 Jun 12 18:39:08 ag13.local kernel: RAX: 0000000000000041 RBX: 00000000ffffffff RCX: ffff8faaa4a81e50 Jun 12 18:39:08 ag13.local kernel: RDX: ffff8fa86f802000 RSI: 00000000fffffe01 RDI: ffffffffc0b476b0 Jun 12 18:39:08 ag13.local kernel: RBP: ffff8faabe403f28 R08: 0000000000000002 R09: 0000000000000000 Jun 12 18:39:08 ag13.local kernel: R10: 0000000000100000 R11: ffffffffab44a0b0 R12: ffff8faaa4a87ba0 Jun 12 18:39:08 ag13.local kernel: R13: 0000000000000040 R14: 0000000000000000 R15: 0000000000000003 Jun 12 18:39:08 ag13.local kernel: FS: 0000000000000000(0000) GS:ffff8faabe400000(0000) knlGS:0000000000000000 Jun 12 18:39:08 ag13.local kernel: CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033 Jun 12 18:39:08 ag13.local kernel: CR2: 00007fd0eee69000 CR3: 000000013fe09000 CR4: 00000000003406f0 Jun 12 18:39:08 ag13.local kernel: Call Trace: Jun 12 18:39:08 ag13.local kernel: <IRQ> Jun 12 18:39:08 ag13.local kernel: __do_softirq+0xea/0x2bf Jun 12 18:39:08 ag13.local kernel: irq_exit+0xfb/0x100 Jun 12 18:39:08 ag13.local kernel: do_IRQ+0x80/0xd0 Jun 12 18:39:08 ag13.local kernel: common_interrupt+0x93/0x93 Jun 12 18:39:08 ag13.local kernel: RIP: 0010:cpuidle_enter_state+0x12b/0x2d0 Jun 12 18:39:08 ag13.local kernel: RSP: 0018:ffffffffabe03dc8 EFLAGS: 00000246 ORIG_RAX: ffffffffffffff3b Jun 12 18:39:08 ag13.local kernel: RAX: ffff8faabe41a0c0 RBX: 0000179af34e9083 RCX: 000000000000001f Jun 12 18:39:08 ag13.local kernel: RDX: 0000179af34e9083 RSI: ffff8faabe4178d8 RDI: 0000000000000000 Jun 12 18:39:08 ag13.local kernel: RBP: ffffffffabe03e08 R08: cccccccccccccccd R09: 0000000000000018 Jun 12 18:39:08 ag13.local kernel: R10: ffffffffabe03d98 R11: 000000000000070b R12: ffff8faabe423800 Jun 12 18:39:08 ag13.local kernel: R13: 0000000000000000 R14: 0000000000000006 R15: ffffffffabf81838 Jun 12 18:39:08 ag13.local kernel: </IRQ> Jun 12 18:39:08 ag13.local kernel: ? cpuidle_enter_state+0x11b/0x2d0 Jun 12 18:39:08 ag13.local kernel: cpuidle_enter+0x17/0x20 Jun 12 18:39:08 ag13.local kernel: call_cpuidle+0x23/0x40 Jun 12 18:39:08 ag13.local kernel: do_idle+0x18a/0x1e0 Jun 12 18:39:08 ag13.local kernel: cpu_startup_entry+0x71/0x80 Jun 12 18:39:08 ag13.local kernel: rest_init+0x77/0x80 Jun 12 18:39:08 ag13.local kernel: start_kernel+0x450/0x471 Jun 12 18:39:08 ag13.local kernel: ? early_idt_handler_array+0x120/0x120 Jun 12 18:39:08 ag13.local kernel: x86_64_start_reservations+0x29/0x2b Jun 12 18:39:08 ag13.local kernel: x86_64_start_kernel+0x143/0x166 Jun 12 18:39:08 ag13.local kernel: secondary_startup_64+0x9f/0x9f Jun 12 18:39:08 ag13.local kernel: Code: 8b 7e 08 49 83 c6 18 44 89 e9 44 89 fa 4c 89 e6 41 ff d2 4d 8b 16 4d 85 d2 75 e4 4c 8b 75 90 44 89 f8 41 39 c5 0f 8d 95 fe ff ff <0f> ff 41 39 c5 0f 8f 93 fe ff ff 49 8b 44 24 10 a8 04 0f 85 88 Jun 12 18:39:08 ag13.local kernel: ---[ end trace 3fda2d590db48512 ]--- Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1667750/comments/44 ------------------------------------------------------------------------ On 2017-06-12T18:54:30+00:00 Christian wrote: There is an upstream patch for the ASM1042A host controller[1] that has been reported to help with the issue (see corresponding launchpad issue[2]). [1] http://www.spinics.net/lists/linux-usb/msg157958.html [2] https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1667750 Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1667750/comments/45 ------------------------------------------------------------------------ On 2017-06-27T16:15:03+00:00 Christian wrote: I added the v5 of the patch[1] to a kernel, scratch build: https://koji.fedoraproject.org/koji/taskinfo?taskID=20206892 [1] http://www.spinics.net/lists/linux-usb/msg158473.html Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1667750/comments/51 ------------------------------------------------------------------------ On 2017-07-17T20:44:12+00:00 Mario wrote: v5 has landed in the maintainer's tree (to target to 4.13-rcX) along with CC to stable. https://git.kernel.org/pub/scm/linux/kernel/git/mnyman/xhci.git/commit/?h=for-usb-linus&id=353a73c757c0b856bb95f5e73cf41b10b685258d Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1667750/comments/54 ------------------------------------------------------------------------ On 2017-07-26T10:32:17+00:00 Martin wrote: After an initial hiccup with the LAN cable in the dock (and plugging it into a different socket), the performance is now much better (not sure if I can say it's perfect, yet) using the patched kernel. Thanks! Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1667750/comments/76 ------------------------------------------------------------------------ On 2017-08-22T12:56:22+00:00 Christian wrote: For future reference, the mentioned patch git merged upstream, as commit 9da5a1092b13468839b1a864b126cacfb72ad016 It also made it into stable, 4.12.4 I believe, as 5cc9b698a494827b15f74ef70a31d7911d00e52a So I think this should be fixed (or at least better) in F26, because we currently ship 4.12.5-300.fc26.x86_64 Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1667750/comments/85 ------------------------------------------------------------------------ On 2017-08-23T10:53:41+00:00 Jiri wrote: (In reply to Christian Kellner from comment #5) > For future reference, the mentioned patch git merged upstream, as commit > 9da5a1092b13468839b1a864b126cacfb72ad016 > It also made it into stable, 4.12.4 I believe, as > 5cc9b698a494827b15f74ef70a31d7911d00e52a > > So I think this should be fixed (or at least better) in F26, because we > currently ship 4.12.5-300.fc26.x86_64 The network works, but sadly it corrupts packets. Martin says because of it he has difficulties to download things, connect to services... Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1667750/comments/86 ------------------------------------------------------------------------ On 2017-08-23T16:12:50+00:00 Mario wrote: @Jiri, Are you sure that's a result of this patch? This is the first report i've heard of that. Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1667750/comments/87 ------------------------------------------------------------------------ On 2017-08-25T12:10:12+00:00 Christian wrote: @Mario, I think what Jiri means is that without the patch it doesn't work well at all but even with the patch the situation is not perfect. Let me cc Benjamin, maybe we can add a test in our Fedora Hardware test suit for that. We still have the TB16 dock in Munich right now, maybe we can be of help. Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1667750/comments/88 ------------------------------------------------------------------------ On 2017-08-25T12:16:55+00:00 Jiri wrote: I'll let Martin speak for himself because it was him who complained about it to me. I've been using kernel 4.12.8 which should have the patch included since the morning and haven't experienced any noticeable problems with the network. Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1667750/comments/89 ------------------------------------------------------------------------ On 2017-08-25T12:37:27+00:00 Martin wrote: Yes, for me, the Ethernet on the Docks is pretty broken. For example, when downloading a whole Koji build with about 13 packages, each time the download got broken at about 4th or 5th package, with (I think) a SSL handshake error. Also when downloading a Fedora ISO 4 times in a row, each of them got corrupted (md5 check just didn't pass). Also, the USB performance of the dock is terrible, I'm not sure if this is related to the issue the patch in question is supposed to solve but after updating the laptop firmware to 1.2.1.0, my mouse and keyboard get disconnected very often. On the other hand, dock audio works just fine and one would assume all of these devices are on the same USB hub. I'm currently working around this by plugging a USB-C adapter with ethernet into the Thunderbolt port on the docking station. Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1667750/comments/90 ------------------------------------------------------------------------ On 2017-08-25T13:22:26+00:00 Benjamin wrote: Martin, could you maybe try disabling RC checksum offloading and see if that helps? Then the corrupted packages should be discarded by the kernel (even if they are only corrupted during the transfer over USB). i.e. try again after running: ethtool --offload $DEVICE rx off Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1667750/comments/91 ------------------------------------------------------------------------ On 2017-08-25T15:55:50+00:00 Mario wrote: @Martin Just to make sure - this is a TB16 not TB15 right? This is sounding suspiciously like a hardware problem to me. Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1667750/comments/92 ------------------------------------------------------------------------ On 2017-08-25T16:16:47+00:00 Jiri wrote: (In reply to Mario Limonciello from comment #12) > @Martin > > Just to make sure - this is a TB16 not TB15 right? This is sounding > suspiciously like a hardware problem to me. It's TB16. You mean the ethernet or USB problem? I think we've started mixing two (most likely) unrelated problems. I have not been able to reproduce the ethernet problem for the whole day. Martin also has Windows 10 installed on his XPS 13, so he could try it there and if the problem still occurs it's very likely a hardware problem. The USB one doesn't seem like a hardware problem because I'm affected by that, too, after the last firmware update. Devices connected to the USB ports don't work at all or just for a short period of time after they're plugged in. Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1667750/comments/93 ------------------------------------------------------------------------ On 2017-08-25T16:21:59+00:00 Mario wrote: Well i'm not sure if they're related, but since the Ethernet device is a USB device on the hub, I would suspect them to be. Can you please clarify which XPS machine you guys are affected? There are at least 4 different XPS models that support TB16. Please comment your last working and last failed BIOS versions too. Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1667750/comments/94 ------------------------------------------------------------------------ On 2017-08-25T17:32:15+00:00 Jiri wrote: We both have XPS 13 9360. I had problems with Ethernet from the very beginning until I used a patched kernel. But after updating the firmware to 1.3.7 USB devices stopped working*. Now we're on 2.1.0 and they still don't work, no matter if we use the kernel patch or not. I have to have a USB hub connected directly to the laptop. The last working firmware for me was 1.3.5. * It really depends on the type of the device. The mouse and keyboard don't work at all or just for a very short time after plugging in. I also have a USB sound card. It seems to work, the system identifies the sound card as an audio output, it plays sound, but there are audible corruptions (cracks etc) which don't occur when the sound card is connected directly to the laptop. What I'm experiencing with sound may be similar to what Martin is experiencing with the Ethernet. Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1667750/comments/95 ------------------------------------------------------------------------ On 2017-08-25T17:51:45+00:00 Mario wrote: Ah OK thanks. I just poked around the Dell forums a little bit and you guys aren't the first ones reporting this on 9360 after upgrade. http://en.community.dell.com/support- forums/laptop/f/3518/t/20017063?pi41097=1 I'll poke some of the Dell support guys to look at this, it sounds like it might have slipped through the cracks. I also checked internally on what went into 1.3.6/1.3.7. At least 1.3.6 had some tweaks for adressing noise which would be most suspicious to me as a possible impact. For now, can you two downgrade to 1.3.5? Fwupd probably won't let you, but you can place the .EXE file on a FAT32 partition and do it from F12 menu at POST I expect. Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1667750/comments/96 ------------------------------------------------------------------------ On 2017-08-25T18:03:50+00:00 Jiri wrote: We'll try to downgrade for the time being. BTW I also reported the issue to @DellCaresPRO like Barton George instructed me on Twitter. They said 10 days ago they had people looking into it, but there hasn't been any update since then, so I have no idea if someone is really looking into it and if they've made any progress, and who is "they". Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1667750/comments/97 ------------------------------------------------------------------------ On 2017-08-25T19:23:29+00:00 Mario wrote: I won't be able to shortcut the process by pinging people, but I understand this is being investigated, it will just take some time. Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1667750/comments/98 ------------------------------------------------------------------------ On 2017-08-28T09:05:50+00:00 Martin wrote: (In reply to Benjamin Berg from comment #11) > Martin, could you maybe try disabling RC checksum offloading and see if that > helps? Then the corrupted packages should be discarded by the kernel (even > if they are only corrupted during the transfer over USB). i.e. try again > after running: > > ethtool --offload $DEVICE rx off With this, it seems to work alright, thanks! Kernel 4.13.0-0.rc5.git1.1.fc27.x86_64 BTW. (In reply to Mario Limonciello from comment #16) > For now, can you two downgrade to 1.3.5? Fwupd probably won't let you, but > you can place the .EXE file on a FAT32 partition and do it from F12 menu at > POST I expect. I'm able to function this way so I'll probably not go for that - unless it'll be necessary to verify it actually happened between the mentioned versions. I'd rather track if there's a new release and then upgrade when it's out and see if it fixes the USB problem. Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1667750/comments/99 ------------------------------------------------------------------------ On 2017-08-30T12:17:03+00:00 Martin wrote: Every now and then (especially when downloading large files), the ethernet simply stops working with the following log in dmesg. Unloading the r8152 module results in gnome-shell dying. After reloading it, ethernet still doesn't work. Disconnecting the Dock in this state kills everything from GDM down to my user session. [159642.248648] pcieport 0000:00:1c.0: AER: Corrected error received: id=00e0 [159642.248666] pcieport 0000:00:1c.0: PCIe Bus Error: severity=Corrected, type=Data Link Layer, id=00e0(Transmitter ID) [159642.248680] pcieport 0000:00:1c.0: device [8086:9d10] error status/mask=00001000/00002000 [159642.248690] pcieport 0000:00:1c.0: [12] Replay Timer Timeout [159661.087306] xhci_hcd 0000:0a:00.0: port 1 resume PLC timeout [159667.687492] xhci_hcd 0000:09:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 [159667.687514] xhci_hcd 0000:09:00.0: Looking for event-dma 00000004694bc010 trb-start 00000003a0cfefe0 trb-end 00000003a0cfefe0 seg-start 00000003a0cfe000 seg-end 00000003a0cfeff0 [159667.687610] xhci_hcd 0000:09:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 [159667.687627] xhci_hcd 0000:09:00.0: Looking for event-dma 00000004694bc020 trb-start 00000003a0cfefe0 trb-end 00000003a0cfefe0 seg-start 00000003a0cfe000 seg-end 00000003a0cfeff0 [159667.687722] xhci_hcd 0000:09:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 [159667.687735] xhci_hcd 0000:09:00.0: Looking for event-dma 00000004694bc030 trb-start 00000003a0cfefe0 trb-end 00000003a0cfefe0 seg-start 00000003a0cfe000 seg-end 00000003a0cfeff0 [159667.687829] xhci_hcd 0000:09:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 [159667.687838] xhci_hcd 0000:09:00.0: Looking for event-dma 00000004694bc040 trb-start 00000003a0cfefe0 trb-end 00000003a0cfefe0 seg-start 00000003a0cfe000 seg-end 00000003a0cfeff0 [159667.687971] xhci_hcd 0000:09:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 [159667.687988] xhci_hcd 0000:09:00.0: Looking for event-dma 00000004694bc050 trb-start 00000003a0cfefe0 trb-end 00000003a0cfefe0 seg-start 00000003a0cfe000 seg-end 00000003a0cfeff0 [159667.723135] xhci_hcd 0000:09:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 [159667.723158] xhci_hcd 0000:09:00.0: Looking for event-dma 00000004694bc060 trb-start 00000003a0cfefe0 trb-end 00000003a0cfefe0 seg-start 00000003a0cfe000 seg-end 00000003a0cfeff0 [159667.723202] xhci_hcd 0000:09:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 [159667.723219] xhci_hcd 0000:09:00.0: Looking for event-dma 00000004694bc070 trb-start 00000003a0cfefe0 trb-end 00000003a0cfefe0 seg-start 00000003a0cfe000 seg-end 00000003a0cfeff0 [159667.723353] xhci_hcd 0000:09:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 [159667.723377] xhci_hcd 0000:09:00.0: Looking for event-dma 00000004694bc080 trb-start 00000003a0cfefe0 trb-end 00000003a0cfefe0 seg-start 00000003a0cfe000 seg-end 00000003a0cfeff0 [159677.276387] xhci_hcd 0000:0a:00.0: port 1 resume PLC timeout [159680.097507] r8152 4-1.2:1.0 enp9s0u1u2: Tx timeout [159680.119840] net_ratelimit: 329 callbacks suppressed [159680.119852] r8152 4-1.2:1.0 enp9s0u1u2: Tx status -2 [159680.132667] r8152 4-1.2:1.0 enp9s0u1u2: Tx status -2 [159680.142497] r8152 4-1.2:1.0 enp9s0u1u2: Tx status -2 [159680.152489] r8152 4-1.2:1.0 enp9s0u1u2: Tx status -2 [159682.780110] usb 4-1.2: reset SuperSpeed USB device number 3 using xhci_hcd [159700.007384] xhci_hcd 0000:09:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1667750/comments/107 ------------------------------------------------------------------------ On 2017-08-30T13:41:16+00:00 Mario wrote: As I understand the particular problem linked with the issue in BIOS 1.3.6/1.37 adjusts a voltage regulator (to fix something else; this was an unanticipated/undiscovered regression). I would recommend for now to downgrade to 1.3.5 until a fixed BIOS is issued. Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1667750/comments/108 ------------------------------------------------------------------------ On 2017-09-05T10:13:36+00:00 Martin wrote: It got really annoying lately. How do I downgrade to 1.3.5, please? I can't find it on the Dell website and fwupd doesn't provide anything too. Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1667750/comments/115 ------------------------------------------------------------------------ On 2017-09-11T13:46:40+00:00 Martin wrote: Running kernel-4.13.0-1.fc27.x86_64. BIOS 2.2.1 finally hit the Dell website. I can confirm that with this, the USB overall experience is now much much better (except the occasional mouse stutter but that may as well be on the OS side). There seems to be no problem at all with the dock Ethernet adapter. Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1667750/comments/117 ------------------------------------------------------------------------ On 2017-10-10T11:30:15+00:00 Martin wrote: On 4.13.4-300.fc27.x86_64, I still experience the SSL errors when downloading larger amounts of data, like git repositories and such. It gets fixed after disabling RC checksum offloading with the ethtool command you have provided before. Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1667750/comments/118 ** Changed in: linux (Fedora) Status: Unknown => Confirmed ** Changed in: linux (Fedora) Importance: Unknown => Undecided -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1667750 Title: xhci_hcd: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 Status in HWE Next: New Status in linux package in Ubuntu: Fix Released Status in linux source package in Xenial: Fix Released Status in linux source package in Zesty: Fix Released Status in linux source package in Artful: Fix Released Status in linux package in Arch Linux: New Status in linux package in Debian: New Status in linux package in Fedora: Confirmed Bug description: [SRU Justification] [Impact] Dell TB16 docking station has issue to use gigabit ethernet. The ethernet will disconnect unless it's changed to 100Mb/s. [Test Case] Download some big files from the web. User confirms the patch fixes the issue. [Regression Potential] This patch only effects ASMEDIA's ASM1042A. The regression potential is low, also limited to the specific device. --- My system contains a Realtek Semiconductor Corp. RTL8153 Gigabit Ethernet Adapter which is on usb3 bus in my docking station (Dell TB16) which is attached to my laptop (Dell XPS9550) via Thunderbolt 3. I get usb related kernel error messages when I initiate a high speed transfer (by issuing wget http://cdimage.ubuntu.com/daily-live/current /zesty-desktop-amd64.iso) and the download fails. This does not happened when the Ethernet adapter is connected to a 100Mb/s switch, but only when connected to 1000Mb/s. It also does not happened with slow traffic (e.g. web page browsing). This is not a new bug with kernel 4.10, but has been going on since at least 4.7 and maybe (probably?) since forever. I'm aware of several others with this configuration (RTL8153 on usb3 behind thunderbolt 3) that have the same issue. This bug is also not specific to Ubuntu; I also get it on Arch Linux. I've also tested and seen this bug with several different models of thunderbolt 3 docks. Here are the relevant kernel log messages: Feb 24 16:42:38 ubuntu kernel: xhci_hcd 0000:0e:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 Feb 24 16:42:38 ubuntu kernel: xhci_hcd 0000:0e:00.0: Looking for event-dma 00000004777d9010 trb-start 0000000475a14fe0 trb-end 0000000475a14fe0 seg-start 0000000475a14000 seg-end 0000000475a14ff0 Feb 24 16:42:38 ubuntu kernel: xhci_hcd 0000:0e:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 Feb 24 16:42:38 ubuntu kernel: xhci_hcd 0000:0e:00.0: Looking for event-dma 00000004777d9020 trb-start 0000000475a14fe0 trb-end 0000000475a14fe0 seg-start 0000000475a14000 seg-end 0000000475a14ff0 Feb 24 16:42:38 ubuntu kernel: xhci_hcd 0000:0e:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 Feb 24 16:42:38 ubuntu kernel: xhci_hcd 0000:0e:00.0: Looking for event-dma 00000004777d9030 trb-start 0000000475a14fe0 trb-end 0000000475a14fe0 seg-start 0000000475a14000 seg-end 0000000475a14ff0 Feb 24 16:42:38 ubuntu kernel: xhci_hcd 0000:0e:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 Feb 24 16:42:38 ubuntu kernel: xhci_hcd 0000:0e:00.0: Looking for event-dma 00000004777d9040 trb-start 0000000475a14fe0 trb-end 0000000475a14fe0 seg-start 0000000475a14000 seg-end 0000000475a14ff0 Feb 24 16:42:38 ubuntu kernel: xhci_hcd 0000:0e:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 Feb 24 16:42:38 ubuntu kernel: xhci_hcd 0000:0e:00.0: Looking for event-dma 00000004777d9050 trb-start 0000000475a14fe0 trb-end 0000000475a14fe0 seg-start 0000000475a14000 seg-end 0000000475a14ff0 Feb 24 16:42:38 ubuntu kernel: xhci_hcd 0000:0e:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 Feb 24 16:42:38 ubuntu kernel: xhci_hcd 0000:0e:00.0: Looking for event-dma 00000004777d9060 trb-start 0000000475a14fe0 trb-end 0000000475a14fe0 seg-start 0000000475a14000 seg-end 0000000475a14ff0 Feb 24 16:42:39 ubuntu kernel: xhci_hcd 0000:0e:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 Feb 24 16:42:39 ubuntu kernel: xhci_hcd 0000:0e:00.0: Looking for event-dma 00000004777d9070 trb-start 0000000475a14fe0 trb-end 0000000475a14fe0 seg-start 0000000475a14000 seg-end 0000000475a14ff0 Feb 24 16:42:39 ubuntu kernel: xhci_hcd 0000:0e:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 Feb 24 16:42:39 ubuntu kernel: xhci_hcd 0000:0e:00.0: Looking for event-dma 00000004777d9080 trb-start 0000000475a14fe0 trb-end 0000000475a14fe0 seg-start 0000000475a14000 seg-end 0000000475a14ff0 Feb 24 16:43:06 ubuntu kernel: r8152 4-1.2:1.0 enx204747f8f471: Tx timeout Feb 24 16:43:06 ubuntu kernel: r8152 4-1.2:1.0 enx204747f8f471: Tx status -2 Feb 24 16:43:06 ubuntu kernel: r8152 4-1.2:1.0 enx204747f8f471: Tx status -2 Feb 24 16:43:06 ubuntu kernel: r8152 4-1.2:1.0 enx204747f8f471: Tx status -2 Feb 24 16:43:06 ubuntu kernel: r8152 4-1.2:1.0 enx204747f8f471: Tx status -2 Feb 24 16:43:09 ubuntu kernel: usb 4-1.2: reset SuperSpeed USB device number 3 using xhci_hcd I can't seem to make this bug appear with any other type of USB traffic. I've reported it to the realtek kernel dev team and they don't think their RTL8153 driver (in this case the r8152 module) is to blame, but instead that it's an xhci_hcd issue. If you look through the dmesg log attached here, you'll see that at 45.967025 I plugged the thunderbolt 3 cable from my dock into my laptop. ProblemType: Bug DistroRelease: Ubuntu 17.04 Package: linux-image-4.10.0-8-generic 4.10.0-8.10 ProcVersionSignature: Ubuntu 4.10.0-8.10-generic 4.10.0-rc8 Uname: Linux 4.10.0-8-generic x86_64 ApportVersion: 2.20.4-0ubuntu2 Architecture: amd64 CasperVersion: 1.380 CurrentDesktop: Unity:Unity7 Date: Fri Feb 24 16:53:35 2017 LiveMediaBuild: Ubuntu 17.04 "Zesty Zapus" - Alpha amd64 (20170224) MachineType: Dell Inc. XPS 15 9550 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --- RelatedPackageVersions: linux-restricted-modules-4.10.0-8-generic N/A linux-backports-modules-4.10.0-8-generic N/A linux-firmware 1.163 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/22/2016 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.2.19 dmi.board.name: 0N7TVV dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.2.19:bd12/22/2016:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 15 9550 dmi.sys.vendor: Dell Inc. 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