I got my printer working again by downloading and applying HPLIP-3.15.2.run to my ubuntu 16.04 OS. Thanks
On Thu, Oct 12, 2017 at 9:58 AM, Joseph Salisbury < joseph.salisb...@canonical.com> wrote: > Would it be possible for you to test the latest upstream kernel? Refer > to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest > v4.14 kernel[0]. > > If this bug is fixed in the mainline kernel, please add the following > tag 'kernel-fixed-upstream'. > > If the mainline kernel does not fix this bug, please add the tag: > 'kernel-bug-exists-upstream'. > > Once testing of the upstream kernel is complete, please mark this bug as > "Confirmed". > > > Thanks in advance. > > [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.14-rc4 > > ** Changed in: linux (Ubuntu) > Importance: Undecided => Medium > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1723112 > > Title: > Stpped printer. Ubuntu 16.04 upgrade 2 > > Status in linux package in Ubuntu: > Incomplete > > Bug description: > I installed an new hp 8710 office jet on 10/5/2017 and downloaded > third party hp drivers from 123.hp.com. Every thing worked just fine. > I unfortunately upgraded 16.04 to stay current and my printer quit > printing with a status of stopped - missing cups filter. I've > unplugged, rebooted, deleted printer, tried to re-download printer > drivers - nothing works. The only printer settings status is printer > is not configured. > > I think this is also related to: Sorry Ubuntu 16.04 has experienced > internal errors, that keeps appearing. HP filters have been deleted > out of /usr/lib/cups.... due to an 16.04 upgrade. Now third partly > printer drivers can't be downloaded and installed. Need help! > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/ > 1723112/+subscriptions > -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1723112 Title: Stpped printer. Ubuntu 16.04 upgrade 2 Status in linux package in Ubuntu: Incomplete Bug description: I installed an new hp 8710 office jet on 10/5/2017 and downloaded third party hp drivers from 123.hp.com. Every thing worked just fine. I unfortunately upgraded 16.04 to stay current and my printer quit printing with a status of stopped - missing cups filter. I've unplugged, rebooted, deleted printer, tried to re-download printer drivers - nothing works. The only printer settings status is printer is not configured. I think this is also related to: Sorry Ubuntu 16.04 has experienced internal errors, that keeps appearing. HP filters have been deleted out of /usr/lib/cups.... due to an 16.04 upgrade. Now third partly printer drivers can't be downloaded and installed. Need help! To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1723112/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp