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** Changed in: linux (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1710548
Title:
Nec/Renasas 27xxx2 May also need Quirk in 17.04, no problem in 16.04?
Logitech C920 Webcam/Zoneminder/Startech
Status in linux package in Ubuntu:
Confirmed
Bug description:
In trying to build a zoneminder server, I think I stumbled on a kernel
bug. It seems to have snuck in sometime between 16.04 desktop
promoted to server, and 17.04 server promoted to desktop.
The suggestion is that the very popular Nec/Renasas 27xxx2 may need
"quirk" in the kernel.
Timeline:
(Scene 1)
Loaded 16.04 Ubuntu Desktop
Promoted Desktop to Studio
Promoted Desktop to Server
Added Zoneminder
Needed more cams, added Startech PEXUSB3S44V NEC/Renesasa 27XXX2 based card
for more USB channels.
Everything worked quite well. Some errors in ZM but no DMESG as far as I
recall.
(Scene 2)
Wiped the drive.
Loaded 17.04 Server
Now getting messages in DMESG complaining of thousands of errors:
[96415.044917] handle_tx_event: 516 callbacks suppressed
[96415.044924] xhci_hcd 0000:0c:00.0: WARN Successful completion on short TX:
needs XHCI_TRUST_TX_LENGTH quirk?
Messages suggest "quirk" is the solution.
a)Researched usb 3.0 "quirk'
b)Noticed it's really a "thing"
c)Couldn't find recipe for patching kernel for NEC/Renases "quirk" fix.
(Scene 3)
Anecdotes suggest Nec/Renasas firmware is to blame.
a) Kernel indicates 2024 firmaware
b) Startech website has 2026 firmware.
c) VERY IMPORTANT! WindowCentric GUI instructions do not translate between
ASCII and HEX. So if your Startech is on channels 9, 10, 11, and 12 from
perspective of Windows, you must translate into 09, 0A, 0B, and 0C when editing
runfile for effective firmware update of all 4 controllers. Yes, for the 4
channel controller, count them: 4.
d) Firmware updated.
(Scene 4)
Rebooted with new Startech/Nec/Renases 2026 firmware.
SAME OLD PLETHORA OF ERRORS
(Scene 5)
I give up.
It may well be worth noting that there are no errors from DMESG until some
seconds after the first webcam is attached to the Startech.
And I can't overemphasize the fact that I don't think I had any DMESG errors
under Desktop 16.04
I think the file attached represents DMESG immediately before the
errors start going nuts. My theory is that ZM does lazy polls on
missing cams but once it gets 'hold if the cam and sucking data the
quirk bug surfaces.
ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: linux-image-4.10.0-32-generic 4.10.0-32.36
ProcVersionSignature: Ubuntu 4.10.0-32.36-generic 4.10.17
Uname: Linux 4.10.0-32-generic x86_64
ApportVersion: 2.20.4-0ubuntu4.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: jeff 12776 F.... pulseaudio
/dev/snd/controlC3: jeff 12776 F.... pulseaudio
/dev/snd/controlC2: jeff 12776 F.... pulseaudio
/dev/snd/controlC1: jeff 12776 F.... pulseaudio
Date: Sun Aug 13 16:48:41 2017
MachineType: Supermicro X9SRE/X9SRE-3F/X9SRi/X9SRi-3F
ProcEnviron:
LANGUAGE=en_US
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB:
0 mgadrmfb
1 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-32-generic
root=UUID=4f802241-4254-4d61-9231-d7e16de36a3d ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-4.10.0-32-generic N/A
linux-backports-modules-4.10.0-32-generic N/A
linux-firmware 1.164.1
RfKill:
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/31/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3.2a
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: X9SRE/X9SRE-3F/X9SRi/X9SRi-3F
dmi.board.vendor: Supermicro
dmi.board.version: 0123456789
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 17
dmi.chassis.vendor: Supermicro
dmi.chassis.version: 0123456789
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr3.2a:bd08/31/2015:svnSupermicro:pnX9SRE/X9SRE-3F/X9SRi/X9SRi-3F:pvr0123456789:rvnSupermicro:rnX9SRE/X9SRE-3F/X9SRi/X9SRi-3F:rvr0123456789:cvnSupermicro:ct17:cvr0123456789:
dmi.product.name: X9SRE/X9SRE-3F/X9SRi/X9SRi-3F
dmi.product.version: 0123456789
dmi.sys.vendor: Supermicro
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