This bug is missing log files that will aid in diagnosing the problem.
While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:
apport-collect 1709282
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1709282
Title:
Plantronics Blackwire C520-M - Cannot get freq at ep 0x1, 0x81
Status in linux package in Ubuntu:
Incomplete
Bug description:
Very similar to this:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1622763
== the Problem ==
Listening to sound on a vmware machine, hosted by Ubuntu, the devices
freezes, and cannot listen to sound anymore, i have to connect/disconnect the
device.
After i disconnect i get the logs:
Aug 8 13:52:05 tim-lap-143 kernel: [112278.344893] usb 1-1: 1:1: cannot get
freq at ep 0x81
Aug 8 13:52:05 tim-lap-143 kernel: [112278.347094] usb 1-1: 2:1: cannot get
freq at ep 0x1
Aug 8 13:52:05 tim-lap-143 kernel: [112278.358786] usb 1-1: Warning!
Unlikely big volume range (=8192), cval->res is probably wrong.
Aug 8 13:52:05 tim-lap-143 kernel: [112278.358787] usb 1-1: [11] FU
[Sidetone Playback Volume] ch = 1, val = 0/8192/1
Aug 8 13:52:05 tim-lap-143 kernel: [112278.641980] input: Plantronics
Plantronics C520-M as
/devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1:1.3/0003:047F:C036.000F/input/input32
Aug 8 13:52:05 tim-lap-143 kernel: [112278.702298] plantronics
0003:047F:C036.000F: input,hiddev0,hidraw2: USB HID v1.11 Device [Plantronics
Plantronics C520-M] on usb-0000:00:14.0-1/input3
Aug 8 13:52:05 tim-lap-143 kernel: [112278.747708] usb 1-1: 2:1: cannot get
freq at ep 0x1
Aug 8 13:52:16 tim-lap-143 kernel: [112289.406154] usb 1-1: reset full-speed
USB device number 19 using xhci_hcd
Aug 8 13:52:16 tim-lap-143 kernel: [112289.906146] usb 1-1: reset full-speed
USB device number 19 using xhci_hcd
= The solution ==
It is simple, add this USB ID to the
sound/usb/quirks.c:snd_usb_get_sample_rate_quirk function.
version signature: Ubuntu 4.10.0-28.32-generic 4.10.17
Thanks!
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1709282/+subscriptions
--
Mailing list: https://launchpad.net/~kernel-packages
Post to : [email protected]
Unsubscribe : https://launchpad.net/~kernel-packages
More help : https://help.launchpad.net/ListHelp