apport information ** Attachment added: "Lspci.txt" https://bugs.launchpad.net/bugs/1705748/+attachment/4918946/+files/Lspci.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1705748 Title: Samsung SSD 960 EVO 500GB refused to change power state Status in linux package in Ubuntu: Incomplete Bug description: Originally thought my issue was same as this: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1678184 but requested to report as separate bug System becomes unusable at seemingly random times but especially after resume from suspend due to disk 'disappearing' becoming inaccessible, with hundreds of I/O errors logged. After viewing the above bug report yesterday as a quick temporary fix I added kernel param, updated grub, etc with: GRUB_CMDLINE_LINUX_DEFAULT="nvme_core.default_ps_max_latency_us=0" System appears to have been stable for the last day, but is presumably using more power than it should. System, drive details below: M2 nvme drive: Samsung SSD 960 EVO 500GB Ubuntu 4.10.0-26.30~16.04.1-generic 4.10.17 M/B Asus Prime B350m-A Ryzen 1600 cpu Jul 20 16:32:59 phs08 kernel: [ 190.893571] INVALID_DEVICE_REQUEST device=00:00.0 address=0xfffffffdf8000000 flags=0x0a00] Jul 20 16:33:05 phs08 kernel: [ 197.010928] nvme 0000:01:00.0: controller is down; will reset: CSTS=0xffffffff, PCI_STATUS=0xffff Jul 20 16:33:05 phs08 kernel: [ 197.046980] pci_raw_set_power_state: 4 callbacks suppressed Jul 20 16:33:05 phs08 kernel: [ 197.046985] nvme 0000:01:00.0: Refused to change power state, currently in D3 Jul 20 16:33:05 phs08 kernel: [ 197.047163] nvme nvme0: Removing after probe failure status: -19 Jul 20 16:33:05 phs08 kernel: [ 197.047182] nvme0n1: detected capacity change from 500107862016 to 0 Jul 20 16:33:05 phs08 kernel: [ 197.047793] blk_update_request: I/O error, dev nvme0n1, sector 0 nvme list /dev/nvme0n1 S3EUNX0J305518L Samsung SSD 960 EVO 500GB 1.2 1 125.20 GB / 500.11 GB 512 B + 0 B 2B7QCXE7 sudo nvme id-ctrl /dev/nvme0 NVME Identify Controller: vid : 0x144d ssvid : 0x144d sn : S3EUNX0J305518L mn : Samsung SSD 960 EVO 500GB fr : 2B7QCXE7 rab : 2 ieee : 002538 cmic : 0 mdts : 9 cntlid : 2 ver : 10200 rtd3r : 7a120 rtd3e : 4c4b40 oaes : 0 oacs : 0x7 acl : 7 aerl : 3 frmw : 0x16 lpa : 0x3 elpe : 63 npss : 4 avscc : 0x1 apsta : 0x1 wctemp : 350 cctemp : 352 mtfa : 0 hmpre : 0 hmmin : 0 tnvmcap : 500107862016 unvmcap : 0 rpmbs : 0 sqes : 0x66 cqes : 0x44 nn : 1 oncs : 0x1f fuses : 0 fna : 0x5 vwc : 0x1 awun : 255 awupf : 0 nvscc : 1 acwu : 0 sgls : 0 ps 0 : mp:6.04W operational enlat:0 exlat:0 rrt:0 rrl:0 rwt:0 rwl:0 idle_power:- active_power:- ps 1 : mp:5.09W operational enlat:0 exlat:0 rrt:1 rrl:1 rwt:1 rwl:1 idle_power:- active_power:- ps 2 : mp:4.08W operational enlat:0 exlat:0 rrt:2 rrl:2 rwt:2 rwl:2 idle_power:- active_power:- ps 3 : mp:0.0400W non-operational enlat:210 exlat:1500 rrt:3 rrl:3 rwt:3 rwl:3 idle_power:- active_power:- ps 4 : mp:0.0050W non-operational enlat:2200 exlat:6000 rrt:4 rrl:4 rwt:4 rwl:4 idle_power:- active_power:- --- ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: drgrumpy 2192 F.... pulseaudio /dev/snd/pcmC1D0p: drgrumpy 2192 F...m pulseaudio /dev/snd/controlC1: drgrumpy 2192 F.... pulseaudio DistroRelease: Linux 18.2 EcryptfsInUse: Yes HibernationDevice: RESUME=UUID=a6896cdd-6bac-4e7f-9e13-55460859c3ec InstallationDate: Installed on 2017-07-06 (15 days ago) InstallationMedia: Linux Mint 18.2 "Sonya" - Release amd64 20170628 IwConfig: lo no wireless extensions. enp37s0 no wireless extensions. MachineType: System manufacturer System Product Name Package: linux (not installed) ProcEnviron: LANGUAGE=en_GB:en TERM=xterm PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash ProcFB: 0 nouveaufb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.10.0-26-generic root=UUID=f7ae652b-cbf6-48b8-bc6a-d3963957ab57 ro nvme_core.default_ps_max_latency_us=0 ProcVersionSignature: Ubuntu 4.10.0-26.30~16.04.1-generic 4.10.17 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.10.0-26-generic N/A linux-backports-modules-4.10.0-26-generic N/A linux-firmware 1.157.11 RfKill: Tags: sonya Uname: Linux 4.10.0-26-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 06/20/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 0805 dmi.board.asset.tag: Default string dmi.board.name: PRIME B350M-A dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0805:bd06/20/2017:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEB350M-A:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1705748/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
