You may need to run the following from a terminal:
sudo apt-get install -f
sudo apt-get clean
sudo apt-get update
Then re-install the package or updates.
If that does not resolve your issue, please mark the bug as "Confirmed"
** Changed in: linux (Ubuntu)
Importance: Undecided => Low
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1700185
Title:
package linux-image-4.10.0-24-generic (not installed) failed to
install/upgrade: subprocess new pre-installation script returned error
exit status 128
Status in linux package in Ubuntu:
Incomplete
Bug description:
When I clicked the Ununtu Software tab, it indicated there was one
update. When I clicked the Update command button it stayed selected
but did not perform an action. An hour later, it was still selected
without performing an action.
Got the error during an apt-get update
OS:
Ubuntu 17.04
System:
PC: Panasonic Toughbook CF-30FTSAZAM
Memory: 4 Gib
CPU: Intel® Core™2 Duo CPU L7500 @ 1.60GHz × 2 64 bit
Graphics: Intel® 965GM
Disk: 152.2 Gb
ProblemType: Package
DistroRelease: Ubuntu 17.04
Package: linux-image-4.10.0-24-generic (not installed)
ProcVersionSignature: Ubuntu 4.10.0-22.24-generic 4.10.15
Uname: Linux 4.10.0-22-generic x86_64
ApportVersion: 2.20.4-0ubuntu4.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: vince 1823 F.... pulseaudio
Date: Fri Jun 23 16:21:17 2017
ErrorMessage: subprocess new pre-installation script returned error exit
status 128
HibernationDevice: RESUME=UUID=cfd0cdbd-3f45-43ce-844c-4ed8fc8b337c
InstallationDate: Installed on 2017-05-25 (28 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
MachineType: Matsushita Electric Industrial Co.,Ltd. CF-30FTSAZAM
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.10.0-22-generic
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta3-4ubuntu2.1
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
Title: package linux-image-4.10.0-24-generic (not installed) failed to
install/upgrade: subprocess new pre-installation script returned error exit
status 128
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/26/2007
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: V2.00L11
dmi.board.name: CF30-2
dmi.board.vendor: Matsushita Electric Industrial Co.,Ltd.
dmi.board.version: 001
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Matsushita Electric Industrial Co.,Ltd.
dmi.chassis.version: 001
dmi.modalias:
dmi:bvnPhoenixTechnologiesLtd.:bvrV2.00L11:bd10/26/2007:svnMatsushitaElectricIndustrialCo.,Ltd.:pnCF-30FTSAZAM:pvr002:rvnMatsushitaElectricIndustrialCo.,Ltd.:rnCF30-2:rvr001:cvnMatsushitaElectricIndustrialCo.,Ltd.:ct10:cvr001:
dmi.product.name: CF-30FTSAZAM
dmi.product.version: 002
dmi.sys.vendor: Matsushita Electric Industrial Co.,Ltd.
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