You may need to run the following from a terminal:
sudo apt-get install -f
sudo apt-get clean
sudo apt-get update
Then re-install the package or updates.
If that does not resolve your issue, please mark the bug as "Confirmed"
** Changed in: linux (Ubuntu)
Importance: Undecided => Low
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1699785
Title:
package linux-image-4.4.0-81-generic (not installed) failed to
install/upgrade: subprocess new pre-installation script returned error
exit status 128
Status in linux package in Ubuntu:
Incomplete
Bug description:
Tried to update from 'Software Updater' (OS updates were the only
thing offered at the moment) because I wanted to install 'Rosegarden'
midi creator. It installed (process bar) about halfway and then
stopped. I left it for a while (hour or so) then had to leave work so
needed to shut down the system. When revisited, was still at that
point of install. Tried doing 'sudo apt update' and 'upgrade' and 'f
install', etc from posts on ubuntu help site. This morning when
booting I received a message that there was a system problem and did I
want to report it? Said yes, and this is where it landed me.
ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-81-generic (not installed)
ProcVersionSignature: Ubuntu 4.4.0-78.99-generic 4.4.62
Uname: Linux 4.4.0-78-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: dadokonprime 1840 F.... pulseaudio
Date: Wed Jun 21 16:38:02 2017
ErrorMessage: subprocess new pre-installation script returned error exit
status 128
HibernationDevice: RESUME=UUID=a318b233-fa69-4541-8811-01f2a5e5d555
InstallationDate: Installed on 2016-02-18 (490 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: Hewlett-Packard HP G62 Notebook PC
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-78-generic
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-36ubuntu3.11
SourcePackage: linux
Title: package linux-image-4.4.0-81-generic (not installed) failed to
install/upgrade: subprocess new pre-installation script returned error exit
status 128
UpgradeStatus: Upgraded to xenial on 2016-06-29 (357 days ago)
dmi.bios.date: 04/26/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.15
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1425
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 54.26
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnHewlett-Packard:bvrF.15:bd04/26/2010:svnHewlett-Packard:pnHPG62NotebookPC:pvr049D100000202710000020000:rvnHewlett-Packard:rn1425:rvr54.26:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: HP G62 Notebook PC
dmi.product.version: 049D100000202710000020000
dmi.sys.vendor: Hewlett-Packard
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