This bug is missing log files that will aid in diagnosing the problem.
While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:
apport-collect 1701423
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1701423
Title:
APST quirk needed for Samsung 256GB NVMe drive
Status in linux package in Ubuntu:
Incomplete
Bug description:
This bug is a follow on from a previously fixed bug.
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1678184
The nature of this bug is identical to the previously reported bug, however
it also affects 256GB drives as well.
The wording at the start is a bit confusing, as it states that the 256GB
drive already has a quirk added. Following the trail back a little, however,
shows that a fix for high power drain was introduced, which then caused the
NVMe controller lockups and system hangs.
I am running Ubuntu 16.04 with HWE kernel [4.8.x, yakkety] on a Dell XPS15
9550 with a Samsung 256GB NVMe SSD.
This bug commenced with the kernel linux (4.8.0-47.50) yakkety, with the
specific change found at
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1664602
**
Here is my output of nvme-cli
**
nvme list
Node SN Model Version Namespace Usage Format FW Rev
---------------- --------------------
---------------------------------------- -------- ---------
-------------------------- ---------------- --------
/dev/nvme0n1 S29NNXAGC38399 PM951 NVMe SAMSUNG 256GB 1.1 1 201.30 GB / 256.06
GB 512 B + 0 B BXV77D0Q
nvme id-ctrl /dev/nvme0n1
NVME Identify Controller:
vid : 0x144d
ssvid : 0x144d
sn : S29NNXAGC38399
mn : PM951 NVMe SAMSUNG 256GB
fr : BXV77D0Q
rab : 2
ieee : 002538
cmic : 0
mdts : 5
cntlid : 1
ver : 0
rtd3r : 0
rtd3e : 0
oaes : 0
oacs : 0x17
acl : 7
aerl : 3
frmw : 0x6
lpa : 0
elpe : 63
npss : 4
avscc : 0x1
apsta : 0x1
wctemp : 0
cctemp : 0
mtfa : 0
hmpre : 0
hmmin : 0
tnvmcap : 0
unvmcap : 0
rpmbs : 0
sqes : 0x66
cqes : 0x44
nn : 1
oncs : 0x1f
fuses : 0
fna : 0
vwc : 0x1
awun : 255
awupf : 0
nvscc : 1
acwu : 0
sgls : 0
ps 0 : mp:6.00W operational enlat:5 exlat:5 rrt:0 rrl:0
rwt:0 rwl:0 idle_power:- active_power:-
ps 1 : mp:4.20W operational enlat:30 exlat:30 rrt:1 rrl:1
rwt:1 rwl:1 idle_power:- active_power:-
ps 2 : mp:3.10W operational enlat:100 exlat:100 rrt:2 rrl:2
rwt:2 rwl:2 idle_power:- active_power:-
ps 3 : mp:0.0700W non-operational enlat:500 exlat:5000 rrt:3 rrl:3
rwt:3 rwl:3 idle_power:- active_power:-
ps 4 : mp:0.0050W non-operational enlat:2000 exlat:22000 rrt:4 rrl:4
rwt:4 rwl:4 idle_power:- active_power:-
****
Also, as requested:
lspci -nn
00:00.0 Host bridge [0600]: Intel Corporation Sky Lake Host Bridge/DRAM
Registers [8086:1910] (rev 07)
00:01.0 PCI bridge [0604]: Intel Corporation Sky Lake PCIe Controller (x16)
[8086:1901] (rev 07)
00:02.0 VGA compatible controller [0300]: Intel Corporation Skylake
Integrated Graphics [8086:191b] (rev 06)
00:04.0 Signal processing controller [1180]: Intel Corporation Skylake
Processor Thermal Subsystem [8086:1903] (rev 07)
00:14.0 USB controller [0c03]: Intel Corporation Sunrise Point-H USB 3.0 xHCI
Controller [8086:a12f] (rev 31)
00:14.2 Signal processing controller [1180]: Intel Corporation Sunrise
Point-H Thermal subsystem [8086:a131] (rev 31)
00:15.0 Signal processing controller [1180]: Intel Corporation Sunrise
Point-H LPSS I2C Controller #0 [8086:a160] (rev 31)
00:15.1 Signal processing controller [1180]: Intel Corporation Sunrise
Point-H LPSS I2C Controller #1 [8086:a161] (rev 31)
00:16.0 Communication controller [0780]: Intel Corporation Sunrise Point-H
CSME HECI #1 [8086:a13a] (rev 31)
00:17.0 SATA controller [0106]: Intel Corporation Sunrise Point-H SATA
Controller [AHCI mode] [8086:a103] (rev 31)
00:1c.0 PCI bridge [0604]: Intel Corporation Sunrise Point-H PCI Express Root
Port #1 [8086:a110] (rev f1)
00:1c.1 PCI bridge [0604]: Intel Corporation Sunrise Point-H PCI Express Root
Port #2 [8086:a111] (rev f1)
00:1d.0 PCI bridge [0604]: Intel Corporation Sunrise Point-H PCI Express Root
Port #9 [8086:a118] (rev f1)
00:1d.4 PCI bridge [0604]: Intel Corporation Sunrise Point-H PCI Express Root
Port #13 [8086:a11c] (rev f1)
00:1d.6 PCI bridge [0604]: Intel Corporation Sunrise Point-H PCI Express Root
Port #15 [8086:a11e] (rev f1)
00:1f.0 ISA bridge [0601]: Intel Corporation Sunrise Point-H LPC Controller
[8086:a14e] (rev 31)
00:1f.2 Memory controller [0580]: Intel Corporation Sunrise Point-H PMC
[8086:a121] (rev 31)
00:1f.3 Audio device [0403]: Intel Corporation Sunrise Point-H HD Audio
[8086:a170] (rev 31)
00:1f.4 SMBus [0c05]: Intel Corporation Sunrise Point-H SMBus [8086:a123]
(rev 31)
01:00.0 3D controller [0302]: NVIDIA Corporation GM107M [GeForce GTX 960M]
[10de:139b] (rev a2)
02:00.0 Network controller [0280]: Broadcom Corporation BCM43602 802.11ac
Wireless LAN SoC [14e4:43ba] (rev 01)
03:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS525A PCI
Express Card Reader [10ec:525a] (rev 01)
04:00.0 Non-Volatile memory controller [0108]: Samsung Electronics Co Ltd
NVMe SSD Controller [144d:a802] (rev 01)
06:00.0 PCI bridge [0604]: Intel Corporation Device [8086:1576]
07:00.0 PCI bridge [0604]: Intel Corporation Device [8086:1576]
07:01.0 PCI bridge [0604]: Intel Corporation Device [8086:1576]
07:02.0 PCI bridge [0604]: Intel Corporation Device [8086:1576]
3e:00.0 USB controller [0c03]: Intel Corporation Device [8086:15b5]
**
nvme get-feature -f 0x0c -H /dev/nvme0
get-feature:0x0c (Autonomous Power State Transition), Current value: 00000000
Autonomous Power State Transition Enable (APSTE): Disabled
Auto PST Entries .................
Entry[ 0]
.................
Idle Time Prior to Transition (ITPT): 60 ms
Idle Transition Power State (ITPS): 3
.................
Entry[ 1]
.................
Idle Time Prior to Transition (ITPT): 60 ms
Idle Transition Power State (ITPS): 3
.................
Entry[ 2]
.................
Idle Time Prior to Transition (ITPT): 60 ms
Idle Transition Power State (ITPS): 3
.................
Entry[ 3]
.................
Idle Time Prior to Transition (ITPT): 10000 ms
Idle Transition Power State (ITPS): 4
.................
Entry[ 4]
.................
Idle Time Prior to Transition (ITPT): 0 ms
Idle Transition Power State (ITPS): 0
.................
Entry[ 5]
.................
Idle Time Prior to Transition (ITPT): 0 ms
Idle Transition Power State (ITPS): 0
.................
Entry[ 6]
.................
Idle Time Prior to Transition (ITPT): 0 ms
Idle Transition Power State (ITPS): 0
.................
Entry[ 7]
.................
Idle Time Prior to Transition (ITPT): 0 ms
Idle Transition Power State (ITPS): 0
.................
Entry[ 8]
.................
Idle Time Prior to Transition (ITPT): 0 ms
Idle Transition Power State (ITPS): 0
.................
Entry[ 9]
.................
Idle Time Prior to Transition (ITPT): 0 ms
Idle Transition Power State (ITPS): 0
.................
Entry[10]
.................
Idle Time Prior to Transition (ITPT): 0 ms
Idle Transition Power State (ITPS): 0
.................
Entry[11]
.................
Idle Time Prior to Transition (ITPT): 0 ms
Idle Transition Power State (ITPS): 0
.................
Entry[12]
.................
Idle Time Prior to Transition (ITPT): 0 ms
Idle Transition Power State (ITPS): 0
.................
Entry[13]
.................
Idle Time Prior to Transition (ITPT): 0 ms
Idle Transition Power State (ITPS): 0
.................
Entry[14]
.................
Idle Time Prior to Transition (ITPT): 0 ms
Idle Transition Power State (ITPS): 0
.................
Entry[15]
.................
Idle Time Prior to Transition (ITPT): 0 ms
Idle Transition Power State (ITPS): 0
.................
Entry[16]
.................
Idle Time Prior to Transition (ITPT): 0 ms
Idle Transition Power State (ITPS): 0
.................
Entry[17]
.................
Idle Time Prior to Transition (ITPT): 0 ms
Idle Transition Power State (ITPS): 0
.................
Entry[18]
.................
Idle Time Prior to Transition (ITPT): 0 ms
Idle Transition Power State (ITPS): 0
.................
Entry[19]
.................
Idle Time Prior to Transition (ITPT): 0 ms
Idle Transition Power State (ITPS): 0
.................
Entry[20]
.................
Idle Time Prior to Transition (ITPT): 0 ms
Idle Transition Power State (ITPS): 0
.................
Entry[21]
.................
Idle Time Prior to Transition (ITPT): 0 ms
Idle Transition Power State (ITPS): 0
.................
Entry[22]
.................
Idle Time Prior to Transition (ITPT): 0 ms
Idle Transition Power State (ITPS): 0
.................
Entry[23]
.................
Idle Time Prior to Transition (ITPT): 0 ms
Idle Transition Power State (ITPS): 0
.................
Entry[24]
.................
Idle Time Prior to Transition (ITPT): 0 ms
Idle Transition Power State (ITPS): 0
.................
Entry[25]
.................
Idle Time Prior to Transition (ITPT): 0 ms
Idle Transition Power State (ITPS): 0
.................
Entry[26]
.................
Idle Time Prior to Transition (ITPT): 0 ms
Idle Transition Power State (ITPS): 0
.................
Entry[27]
.................
Idle Time Prior to Transition (ITPT): 0 ms
Idle Transition Power State (ITPS): 0
.................
Entry[28]
.................
Idle Time Prior to Transition (ITPT): 0 ms
Idle Transition Power State (ITPS): 0
.................
Entry[29]
.................
Idle Time Prior to Transition (ITPT): 0 ms
Idle Transition Power State (ITPS): 0
.................
Entry[30]
.................
Idle Time Prior to Transition (ITPT): 0 ms
Idle Transition Power State (ITPS): 0
.................
Entry[31]
.................
Idle Time Prior to Transition (ITPT): 0 ms
Idle Transition Power State (ITPS): 0
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