You need to file an upstream bug at https://bugzilla.kernel.org/
** Changed in: linux (Ubuntu)
Status: Expired => Confirmed
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https://bugs.launchpad.net/bugs/1676148
Title:
psmouse FingerSensingPad lost synchronization, throwing bytes away
Status in linux package in Ubuntu:
Confirmed
Bug description:
Hi,
(This is my first bug report, sorry if I miss important information)
Following https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-
input-synaptics/+bug/1568224
I randomly loose my trackpad. It just stop working. I can recover it
by rebooting or going in/out sleep mode, or using a real mouse.
Here is my dmesg :
[ 53.061907] xhci_hcd 0000:00:14.0: WARN Event TRB for slot 3 ep 4 with no
TDs queued?
[ 74.581715] usb 2-6: USB disconnect, device number 4
[ 74.862156] usb 2-6: new full-speed USB device number 6 using xhci_hcd
[ 74.995872] usb 2-6: New USB device found, idVendor=138a, idProduct=0017
[ 74.995877] usb 2-6: New USB device strings: Mfr=0, Product=0,
SerialNumber=1
[ 74.995879] usb 2-6: SerialNumber: 5e9c23e2536c
[ 95.478843] systemd[1]: apt-daily.timer: Adding 5h 56min 35.524032s random
time.
[ 97.678577] systemd[1]: apt-daily.timer: Adding 10h 43min 17.662649s
random time.
[ 97.772519] systemd[1]: apt-daily.timer: Adding 4h 21min 42.522475s random
time.
[ 98.473794] systemd[1]: apt-daily.timer: Adding 4h 18min 56.902835s random
time.
[ 98.555859] systemd[1]: apt-daily.timer: Adding 11h 48min 39.748131s
random time.
[ 250.996796] psmouse serio1: bad data from KBC - timeout
[ 251.024804] psmouse serio1: TouchPad at isa0060/serio1/input0 lost sync at
byte 4
[ 251.025998] psmouse serio1: TouchPad at isa0060/serio1/input0 lost sync at
byte 1
[ 251.027168] psmouse serio1: TouchPad at isa0060/serio1/input0 lost sync at
byte 1
[ 251.039245] psmouse serio1: TouchPad at isa0060/serio1/input0 lost sync at
byte 4
[ 251.040419] psmouse serio1: TouchPad at isa0060/serio1/input0 lost sync at
byte 1
[ 251.040424] psmouse serio1: issuing reconnect request
[ 251.434273] psmouse serio1: synaptics: queried max coordinates: x
[..5112], y [..3834]
[ 251.466430] psmouse serio1: synaptics: queried min coordinates: x
[1024..], y [1024..]
[ 251.466438] psmouse serio1: synaptics: quirked min/max coordinates: x
[1024..5112], y [2024..4832]
[ 253.568814] psmouse serio1: TouchPad at isa0060/serio1/input0 lost sync at
byte 1
[ 253.569944] psmouse serio1: TouchPad at isa0060/serio1/input0 lost sync at
byte 1
[ 253.571072] psmouse serio1: TouchPad at isa0060/serio1/input0 lost sync at
byte 1
[ 253.572229] psmouse serio1: TouchPad at isa0060/serio1/input0 lost sync at
byte 1
[ 253.586347] psmouse serio1: TouchPad at isa0060/serio1/input0 - driver
resynced.
[ 1397.604492] usb 2-6: reset full-speed USB device number 6 using xhci_hcd
[ 1398.572300] usb 2-6: reset full-speed USB device number 6 using xhci_hcd
[ 1399.244611] xhci_hcd 0000:00:14.0: WARN Event TRB for slot 5 ep 4 with no
TDs queued?
[ 1399.819750] xhci_hcd 0000:00:14.0: WARN Event TRB for slot 5 ep 4 with no
TDs queued?
[ 1399.882079] xhci_hcd 0000:00:14.0: WARN Event TRB for slot 5 ep 4 with no
TDs queued?
[ 1401.072220] usb 2-6: reset full-speed USB device number 6 using xhci_hcd
[ 1401.763121] xhci_hcd 0000:00:14.0: WARN Event TRB for slot 5 ep 4 with no
TDs queued?
[ 1402.164429] xhci_hcd 0000:00:14.0: WARN Event TRB for slot 5 ep 4 with no
TDs queued?
[ 1402.241696] xhci_hcd 0000:00:14.0: WARN Event TRB for slot 5 ep 4 with no
TDs queued?
[ 1545.494485] usb 2-6: USB disconnect, device number 6
[ 1545.764854] usb 2-6: new full-speed USB device number 7 using xhci_hcd
[ 1545.950344] usb 2-6: New USB device found, idVendor=138a, idProduct=0017
[ 1545.950351] usb 2-6: New USB device strings: Mfr=0, Product=0,
SerialNumber=1
[ 1545.950355] usb 2-6: SerialNumber: 5e9c23e2536c
[ 1602.481988] psmouse serio1: bad data from KBC - timeout bad parity
I'm using a Thinkpad T440s with ubuntu 16.04.
I have been facing this issue for several months. Still going...
Thanks for your help !
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-67-generic 4.4.0-67.88
ProcVersionSignature: Ubuntu 4.4.0-67.88-generic 4.4.49
Uname: Linux 4.4.0-67-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: benoit 1894 F.... pulseaudio
/dev/snd/controlC0: benoit 1894 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun Mar 26 13:04:54 2017
HibernationDevice: RESUME=UUID=d8f64320-97ca-452e-b737-e94756a12018
InstallationDate: Installed on 2016-05-04 (325 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64
(20160420.1)
MachineType: LENOVO 20AQ0069FR
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-67-generic
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.4.0-67-generic N/A
linux-backports-modules-4.4.0-67-generic N/A
linux-firmware 1.157.8
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/21/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: GJET72WW (2.22 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20AQ0069FR
dmi.board.vendor: LENOVO
dmi.board.version: 0B98401 PRO
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias:
dmi:bvnLENOVO:bvrGJET72WW(2.22):bd02/21/2014:svnLENOVO:pn20AQ0069FR:pvrThinkPadT440s:rvnLENOVO:rn20AQ0069FR:rvr0B98401PRO:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 20AQ0069FR
dmi.product.version: ThinkPad T440s
dmi.sys.vendor: LENOVO
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