Public bug reported:

Application showed OS updates available. the update process proceeded to
the 50% point and hung. I restarted computer and attempted update again.
This time the update process would not proceed.

ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: linux-image-4.10.0-22-generic 4.10.0-22.24
ProcVersionSignature: Ubuntu 4.10.0-22.24-generic 4.10.15
Uname: Linux 4.10.0-22-generic x86_64
NonfreeKernelModules: prl_fs_freeze prl_fs prl_eth prl_tg
ApportVersion: 2.20.4-0ubuntu4.1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  kristen    2432 F.... pulseaudio
Date: Wed Jun  7 14:06:05 2017
InstallationDate: Installed on 2017-06-04 (3 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
IwConfig:
 lo        no wireless extensions.
 
 enp0s5    no wireless extensions.
MachineType: Parallels Software International Inc. Parallels Virtual Platform
ProcEnviron:
 LANGUAGE=en_US
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-22-generic 
root=UUID=7cf48049-315c-49e0-86e6-b1fe6d25398e ro quiet splash vt.handoff=7
PulseList:
 Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not 
accessible: Permission denied
 No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-4.10.0-22-generic N/A
 linux-backports-modules-4.10.0-22-generic  N/A
 linux-firmware                             1.164.1
RfKill:
 
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:
 Jun 07 14:02:06 ubuntu kernel: kauditd_printk_skb: 25 callbacks suppressed
 Jun 07 14:02:06 ubuntu kernel: audit: type=1400 audit(1496872926.499:37): 
apparmor="DENIED" operation="sendmsg" profile="/usr/bin/evince" 
name="/run/systemd/journal/socket" pid=10762 comm="evince" requested_mask="w" 
denied_mask="w" fsuid=1000 ouid=0
dmi.bios.date: 04/03/2017
dmi.bios.vendor: Parallels Software International Inc.
dmi.bios.version: 12.2.0 (41591)
dmi.board.name: Parallels Virtual Platform
dmi.board.vendor: Parallels Software International Inc.
dmi.board.version: None
dmi.chassis.type: 10
dmi.chassis.vendor: Parallels Software International Inc.
dmi.modalias: 
dmi:bvnParallelsSoftwareInternationalInc.:bvr12.2.0(41591):bd04/03/2017:svnParallelsSoftwareInternationalInc.:pnParallelsVirtualPlatform:pvrNone:rvnParallelsSoftwareInternationalInc.:rnParallelsVirtualPlatform:rvrNone:cvnParallelsSoftwareInternationalInc.:ct10:cvr:
dmi.product.name: Parallels Virtual Platform
dmi.product.version: None
dmi.sys.vendor: Parallels Software International Inc.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug zesty

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1696588

Title:
  Updating Ubuntu 17.04 using Software

Status in linux package in Ubuntu:
  New

Bug description:
  Application showed OS updates available. the update process proceeded
  to the 50% point and hung. I restarted computer and attempted update
  again. This time the update process would not proceed.

  ProblemType: Bug
  DistroRelease: Ubuntu 17.04
  Package: linux-image-4.10.0-22-generic 4.10.0-22.24
  ProcVersionSignature: Ubuntu 4.10.0-22.24-generic 4.10.15
  Uname: Linux 4.10.0-22-generic x86_64
  NonfreeKernelModules: prl_fs_freeze prl_fs prl_eth prl_tg
  ApportVersion: 2.20.4-0ubuntu4.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  kristen    2432 F.... pulseaudio
  Date: Wed Jun  7 14:06:05 2017
  InstallationDate: Installed on 2017-06-04 (3 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  IwConfig:
   lo        no wireless extensions.
   
   enp0s5    no wireless extensions.
  MachineType: Parallels Software International Inc. Parallels Virtual Platform
  ProcEnviron:
   LANGUAGE=en_US
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-22-generic 
root=UUID=7cf48049-315c-49e0-86e6-b1fe6d25398e ro quiet splash vt.handoff=7
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not 
accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.10.0-22-generic N/A
   linux-backports-modules-4.10.0-22-generic  N/A
   linux-firmware                             1.164.1
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  WifiSyslog:
   Jun 07 14:02:06 ubuntu kernel: kauditd_printk_skb: 25 callbacks suppressed
   Jun 07 14:02:06 ubuntu kernel: audit: type=1400 audit(1496872926.499:37): 
apparmor="DENIED" operation="sendmsg" profile="/usr/bin/evince" 
name="/run/systemd/journal/socket" pid=10762 comm="evince" requested_mask="w" 
denied_mask="w" fsuid=1000 ouid=0
  dmi.bios.date: 04/03/2017
  dmi.bios.vendor: Parallels Software International Inc.
  dmi.bios.version: 12.2.0 (41591)
  dmi.board.name: Parallels Virtual Platform
  dmi.board.vendor: Parallels Software International Inc.
  dmi.board.version: None
  dmi.chassis.type: 10
  dmi.chassis.vendor: Parallels Software International Inc.
  dmi.modalias: 
dmi:bvnParallelsSoftwareInternationalInc.:bvr12.2.0(41591):bd04/03/2017:svnParallelsSoftwareInternationalInc.:pnParallelsVirtualPlatform:pvrNone:rvnParallelsSoftwareInternationalInc.:rnParallelsVirtualPlatform:rvrNone:cvnParallelsSoftwareInternationalInc.:ct10:cvr:
  dmi.product.name: Parallels Virtual Platform
  dmi.product.version: None
  dmi.sys.vendor: Parallels Software International Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1696588/+subscriptions

-- 
Mailing list: https://launchpad.net/~kernel-packages
Post to     : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to