** Tags removed: need-duplicate-check

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https://bugs.launchpad.net/bugs/1691572

Title:
  package linux-image-4.10.0-21-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 128

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Progress at Ubuntu Software ceased so I wanted to restart the update
  process

  ProblemType: Package
  DistroRelease: Ubuntu 17.04
  Package: linux-image-4.10.0-21-generic (not installed)
  ProcVersionSignature: Ubuntu 4.10.0-20.22-generic 4.10.8
  Uname: Linux 4.10.0-20-generic x86_64
  ApportVersion: 2.20.4-0ubuntu4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  tbc        1836 F.... pulseaudio
  Date: Wed May 17 12:01:56 2017
  ErrorMessage: subprocess new pre-installation script returned error exit 
status 128
  HibernationDevice: RESUME=UUID=8afd04d2-45f3-4194-8718-b6491969a05b
  InstallationDate: Installed on 2017-05-12 (5 days ago)
  InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
  IwConfig:
   enp3s0    no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: Dell Inc. OptiPlex 390
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.10.0-20-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.02~beta3-4ubuntu2
  RfKill:
   
  SourcePackage: linux
  Title: package linux-image-4.10.0-21-generic (not installed) failed to 
install/upgrade: subprocess new pre-installation script returned error exit 
status 128
  UpgradeStatus: Upgraded to zesty on 2017-05-12 (5 days ago)
  dmi.bios.date: 06/13/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A01
  dmi.board.name: 0M5DCD
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA01:bd06/13/2011:svnDellInc.:pnOptiPlex390:pvr01:rvnDellInc.:rn0M5DCD:rvrA00:cvnDellInc.:ct3:cvr:
  dmi.product.name: OptiPlex 390
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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