Public bug reported:
I recently installed ubuntu on my new laptop. I'm having the usual
struggles getting all the things working, and the latest one is the
WiFi. For some reason, my internet connection drops shortly after
connecting to the WiFi (but not always! sometimes it lasts for a longer
time); what is weird is that my laptop is actually still connected to
the WiFi, I just lose the connection to the internet. I'm sure it's not
a problem of my network, because with the ethernet or other PCs it's all
good.
I asked this question on AskUbuntu, and as suggested I tried disabling
"FW control power save" by entering "sudo tee
/etc/modprobe.d/rtl8821ae.conf <<< "options rtl8821ae fwlps=0"" in a
terminal. Since this didn't solve the problem, I was suggested to file a
bug here.
ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: linux-image-4.10.0-21-generic 4.10.0-21.23
ProcVersionSignature: Ubuntu 4.10.0-21.23-generic 4.10.11
Uname: Linux 4.10.0-21-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.4-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: brisvag 1690 F.... pulseaudio
CurrentDesktop: i3
Date: Wed May 17 17:48:26 2017
HibernationDevice: RESUME=UUID=175c3abb-fe1f-4aa0-b025-5beccc2e3fc3
InstallationDate: Installed on 2017-05-15 (2 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID b49a:04f2
Bus 001 Device 005: ID 145f:01ac Trust
Bus 001 Device 002: ID 04f2:b547 Chicony Electronics Co., Ltd
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. X550VX
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-21-generic.efi.signed
root=UUID=199965b7-20ca-4c45-b79e-d287852fedc9 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.10.0-21-generic N/A
linux-backports-modules-4.10.0-21-generic N/A
linux-firmware 1.164.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/22/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X550VX.206
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X550VX
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrX550VX.206:bd04/22/2016:svnASUSTeKCOMPUTERINC.:pnX550VX:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550VX:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X550VX
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug network wifi zesty
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1691507
Title:
internet connection randomly drops while WiFi is still connected
Status in linux package in Ubuntu:
New
Bug description:
I recently installed ubuntu on my new laptop. I'm having the usual
struggles getting all the things working, and the latest one is the
WiFi. For some reason, my internet connection drops shortly after
connecting to the WiFi (but not always! sometimes it lasts for a
longer time); what is weird is that my laptop is actually still
connected to the WiFi, I just lose the connection to the internet. I'm
sure it's not a problem of my network, because with the ethernet or
other PCs it's all good.
I asked this question on AskUbuntu, and as suggested I tried disabling
"FW control power save" by entering "sudo tee
/etc/modprobe.d/rtl8821ae.conf <<< "options rtl8821ae fwlps=0"" in a
terminal. Since this didn't solve the problem, I was suggested to file
a bug here.
ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: linux-image-4.10.0-21-generic 4.10.0-21.23
ProcVersionSignature: Ubuntu 4.10.0-21.23-generic 4.10.11
Uname: Linux 4.10.0-21-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.4-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: brisvag 1690 F.... pulseaudio
CurrentDesktop: i3
Date: Wed May 17 17:48:26 2017
HibernationDevice: RESUME=UUID=175c3abb-fe1f-4aa0-b025-5beccc2e3fc3
InstallationDate: Installed on 2017-05-15 (2 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID b49a:04f2
Bus 001 Device 005: ID 145f:01ac Trust
Bus 001 Device 002: ID 04f2:b547 Chicony Electronics Co., Ltd
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. X550VX
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-21-generic.efi.signed
root=UUID=199965b7-20ca-4c45-b79e-d287852fedc9 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.10.0-21-generic N/A
linux-backports-modules-4.10.0-21-generic N/A
linux-firmware 1.164.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/22/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X550VX.206
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X550VX
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrX550VX.206:bd04/22/2016:svnASUSTeKCOMPUTERINC.:pnX550VX:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550VX:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X550VX
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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