Public bug reported: Ubuntu 17.4 is my version of ubuntu , if this helps
ProblemType: Package DistroRelease: Ubuntu 17.04 Package: linux-image-4.10.0-21-generic (not installed) ProcVersionSignature: Ubuntu 4.10.0-20.22-generic 4.10.8 Uname: Linux 4.10.0-20-generic x86_64 ApportVersion: 2.20.4-0ubuntu4 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: zmeu 1627 F.... pulseaudio Date: Tue May 16 22:24:05 2017 ErrorMessage: subprocess new pre-installation script returned error exit status 128 InstallationDate: Installed on 2016-11-02 (196 days ago) InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) MachineType: SAMSUNG ELECTRONICS CO., LTD. 300V3Z/300V4Z/300V5Z ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-20-generic root=UUID=d12a7860-70a4-40f7-88e0-8ea485423e40 ro i8042.reset quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: grub-pc 2.02~beta3-4ubuntu2 SourcePackage: linux Title: package linux-image-4.10.0-21-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 UpgradeStatus: Upgraded to zesty on 2017-04-17 (30 days ago) dmi.bios.date: 09/25/2012 dmi.bios.vendor: Phoenix Technologies Ltd. dmi.bios.version: 05FU dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 300V3Z/300V4Z/300V5Z dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: FAB1 dmi.chassis.asset.tag: Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr05FU:bd09/25/2012:svnSAMSUNGELECTRONICSCO.,LTD.:pn300V3Z/300V4Z/300V5Z:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rn300V3Z/300V4Z/300V5Z:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1: dmi.product.name: 300V3Z/300V4Z/300V5Z dmi.product.version: 0.1 dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. ** Affects: linux (Ubuntu) Importance: Undecided Status: Confirmed ** Tags: amd64 apport-package zesty -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1691494 Title: package linux-image-4.10.0-21-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 Status in linux package in Ubuntu: Confirmed Bug description: Ubuntu 17.4 is my version of ubuntu , if this helps ProblemType: Package DistroRelease: Ubuntu 17.04 Package: linux-image-4.10.0-21-generic (not installed) ProcVersionSignature: Ubuntu 4.10.0-20.22-generic 4.10.8 Uname: Linux 4.10.0-20-generic x86_64 ApportVersion: 2.20.4-0ubuntu4 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: zmeu 1627 F.... pulseaudio Date: Tue May 16 22:24:05 2017 ErrorMessage: subprocess new pre-installation script returned error exit status 128 InstallationDate: Installed on 2016-11-02 (196 days ago) InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) MachineType: SAMSUNG ELECTRONICS CO., LTD. 300V3Z/300V4Z/300V5Z ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-20-generic root=UUID=d12a7860-70a4-40f7-88e0-8ea485423e40 ro i8042.reset quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: grub-pc 2.02~beta3-4ubuntu2 SourcePackage: linux Title: package linux-image-4.10.0-21-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 UpgradeStatus: Upgraded to zesty on 2017-04-17 (30 days ago) dmi.bios.date: 09/25/2012 dmi.bios.vendor: Phoenix Technologies Ltd. dmi.bios.version: 05FU dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 300V3Z/300V4Z/300V5Z dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: FAB1 dmi.chassis.asset.tag: Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr05FU:bd09/25/2012:svnSAMSUNGELECTRONICSCO.,LTD.:pn300V3Z/300V4Z/300V5Z:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rn300V3Z/300V4Z/300V5Z:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1: dmi.product.name: 300V3Z/300V4Z/300V5Z dmi.product.version: 0.1 dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1691494/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp