apport information ** Tags added: apport-collected serena
** Description changed: Since I updated to kernel 4.10.0.20 I have a problem when inserting a usb key, the system play the insertion sound but the drive (key) does'nt appear in the file manager or the desktop. I use the same usb key on 3 different OS and it works flawlessly. Linux mint 18.1 Kernel 4.10.0.20 Asus A88XM-A + --- + ApportVersion: 2.20.1-0ubuntu2.5 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC2: teletech 1846 F.... pulseaudio + /dev/snd/pcmC1D0p: teletech 1846 F...m pulseaudio + /dev/snd/controlC1: teletech 1846 F.... pulseaudio + /dev/snd/controlC0: teletech 1846 F.... pulseaudio + CurrentDesktop: X-Cinnamon + DistroRelease: Linux 18.1 + HibernationDevice: RESUME=UUID=337f9bba-738a-4925-bfa3-26d8a9d3e4ee + InstallationDate: Installed on 2016-09-04 (242 days ago) + InstallationMedia: Linux Mint 18 "Sarah" - Release amd64 20160628 + IwConfig: + enp4s0 no wireless extensions. + + lo no wireless extensions. + MachineType: System manufacturer System Product Name + Package: linux (not installed) + ProcFB: 0 radeondrmfb + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.10.0-20-generic root=/dev/mapper/mint--vg-root ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 4.10.0-20.22~16.04.1-generic 4.10.8 + RelatedPackageVersions: + linux-restricted-modules-4.10.0-20-generic N/A + linux-backports-modules-4.10.0-20-generic N/A + linux-firmware 1.157.8 + RfKill: + + Tags: serena + Uname: Linux 4.10.0-20-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 03/04/2016 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: 0309 + dmi.board.asset.tag: To be filled by O.E.M. + dmi.board.name: A88XM-A/USB 3.1 + dmi.board.vendor: ASUSTeK COMPUTER INC. + dmi.board.version: Rev X.0x + dmi.chassis.asset.tag: Asset-1234567890 + dmi.chassis.type: 3 + dmi.chassis.vendor: Chassis Manufacture + dmi.chassis.version: Chassis Version + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0309:bd03/04/2016:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnA88XM-A/USB3.1:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion: + dmi.product.name: System Product Name + dmi.product.version: System Version + dmi.sys.vendor: System manufacturer ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1688478/+attachment/4872195/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1688478 Title: USB drive not recognize (intermittent detection) Status in linux package in Ubuntu: Incomplete Bug description: Since I updated to kernel 4.10.0.20 I have a problem when inserting a usb key, the system play the insertion sound but the drive (key) does'nt appear in the file manager or the desktop. I use the same usb key on 3 different OS and it works flawlessly. Linux mint 18.1 Kernel 4.10.0.20 Asus A88XM-A --- ApportVersion: 2.20.1-0ubuntu2.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC2: teletech 1846 F.... pulseaudio /dev/snd/pcmC1D0p: teletech 1846 F...m pulseaudio /dev/snd/controlC1: teletech 1846 F.... pulseaudio /dev/snd/controlC0: teletech 1846 F.... pulseaudio CurrentDesktop: X-Cinnamon DistroRelease: Linux 18.1 HibernationDevice: RESUME=UUID=337f9bba-738a-4925-bfa3-26d8a9d3e4ee InstallationDate: Installed on 2016-09-04 (242 days ago) InstallationMedia: Linux Mint 18 "Sarah" - Release amd64 20160628 IwConfig: enp4s0 no wireless extensions. lo no wireless extensions. MachineType: System manufacturer System Product Name Package: linux (not installed) ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.10.0-20-generic root=/dev/mapper/mint--vg-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.10.0-20.22~16.04.1-generic 4.10.8 RelatedPackageVersions: linux-restricted-modules-4.10.0-20-generic N/A linux-backports-modules-4.10.0-20-generic N/A linux-firmware 1.157.8 RfKill: Tags: serena Uname: Linux 4.10.0-20-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 03/04/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 0309 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: A88XM-A/USB 3.1 dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0309:bd03/04/2016:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnA88XM-A/USB3.1:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1688478/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp