apport information ** Tags added: apport-collected zesty
** Description changed: I have an USB-Ethernet dongle ASIX AX88772 USB 2.0 Ethernet, which uses the asix.ko module. I just updated from Ubuntu 16.04 to 16.10 then 17.04. When I updated to 17.04 it just stopped initializing the dongle; in ethtool and mii-tool it shows no link detected, although it is connected and works in dual-booted Windows. I ruled out networkmanager idiosyncrasies of "managed" and "not managed" because I configured it both ways and tried also with ifupdown and directly with ifconfig up and dhclient. And then I changed the model to another ethernet USB adapter and it worked. This is the dmesg entry for the ASIX adapter: [ 31.137223] usb 1-6: New USB device found, idVendor=0b95, idProduct=772a [ 31.137225] usb 1-6: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [ 31.137226] usb 1-6: Product: AX88x72A [ 31.137227] usb 1-6: Manufacturer: ASIX Elec. Corp. [ 31.137228] usb 1-6: SerialNumber: 000002 Model no: KY-AX88772ALF on the side of the device. - I am currently reporting this bug without the adapter connected, because - I would have no network. So if you need additional data from it just say - what you need, I am using Ubuntu 17.04 64 bits. + I am currently reporting this bug without the adapter connected, because I would have no network. So if you need additional data from it just say what you need, I am using Ubuntu 17.04 64 bits. + --- + ApportVersion: 2.20.4-0ubuntu4 + Architecture: amd64 + AudioDevicesInUse: + USUÁRIO PID ACESSO COMANDO + /dev/snd/controlC0: patola 20818 F.... pulseaudio + /dev/snd/controlC1: patola 20818 F.... pulseaudio + CurrentDesktop: Unity:Unity7 + DistroRelease: Ubuntu 17.04 + HibernationDevice: RESUME=UUID=43970c80-83be-4fe7-95d3-ff85da5efe72 + InstallationDate: Installed on 2012-11-16 (1629 days ago) + InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) + IwConfig: + enx00e04d680249 no wireless extensions. + + lo no wireless extensions. + MachineType: System manufacturer System Product Name + NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia + Package: linux (not installed) + ProcFB: 0 VESA VGA + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.10.0-20-generic root=/dev/mapper/raizvg-rootlv ro quiet splash crashkernel=384M-:128M ehci_hcd.ignore_OC=1 usbcore.autosuspend=-1 vt.handoff=7 + ProcVersionSignature: Ubuntu 4.10.0-20.22-generic 4.10.8 + RelatedPackageVersions: + linux-restricted-modules-4.10.0-20-generic N/A + linux-backports-modules-4.10.0-20-generic N/A + linux-firmware 1.164 + RfKill: + + Tags: zesty + Uname: Linux 4.10.0-20-generic x86_64 + UpgradeStatus: Upgraded to zesty on 2017-05-03 (0 days ago) + UserGroups: adm autopilot cdrom daemon dialout dip disk input lpadmin plugdev sambashare sudo tty + _MarkForUpload: True + dmi.bios.date: 06/12/2010 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: 1102 + dmi.board.asset.tag: To Be Filled By O.E.M. + dmi.board.name: M4N68T-M LE + dmi.board.vendor: ASUSTeK Computer INC. + dmi.board.version: Rev X.0x + dmi.chassis.asset.tag: Asset-1234567890 + dmi.chassis.type: 3 + dmi.chassis.vendor: Chassis Manufacture + dmi.chassis.version: Chassis Version + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1102:bd06/12/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM4N68T-MLE:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion: + dmi.product.name: System Product Name + dmi.product.version: System Version + dmi.sys.vendor: System manufacturer ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1688081/+attachment/4871613/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1688081 Title: USb-Ethernet ASIX A88772 stops working after kernel 4.10 Status in linux package in Ubuntu: Confirmed Bug description: I have an USB-Ethernet dongle ASIX AX88772 USB 2.0 Ethernet, which uses the asix.ko module. I just updated from Ubuntu 16.04 to 16.10 then 17.04. When I updated to 17.04 it just stopped initializing the dongle; in ethtool and mii-tool it shows no link detected, although it is connected and works in dual-booted Windows. I ruled out networkmanager idiosyncrasies of "managed" and "not managed" because I configured it both ways and tried also with ifupdown and directly with ifconfig up and dhclient. And then I changed the model to another ethernet USB adapter and it worked. This is the dmesg entry for the ASIX adapter: [ 31.137223] usb 1-6: New USB device found, idVendor=0b95, idProduct=772a [ 31.137225] usb 1-6: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [ 31.137226] usb 1-6: Product: AX88x72A [ 31.137227] usb 1-6: Manufacturer: ASIX Elec. Corp. [ 31.137228] usb 1-6: SerialNumber: 000002 Model no: KY-AX88772ALF on the side of the device. I am currently reporting this bug without the adapter connected, because I would have no network. So if you need additional data from it just say what you need, I am using Ubuntu 17.04 64 bits. --- ApportVersion: 2.20.4-0ubuntu4 Architecture: amd64 AudioDevicesInUse: USUÁRIO PID ACESSO COMANDO /dev/snd/controlC0: patola 20818 F.... pulseaudio /dev/snd/controlC1: patola 20818 F.... pulseaudio CurrentDesktop: Unity:Unity7 DistroRelease: Ubuntu 17.04 HibernationDevice: RESUME=UUID=43970c80-83be-4fe7-95d3-ff85da5efe72 InstallationDate: Installed on 2012-11-16 (1629 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) IwConfig: enx00e04d680249 no wireless extensions. lo no wireless extensions. MachineType: System manufacturer System Product Name NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 VESA VGA ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.10.0-20-generic root=/dev/mapper/raizvg-rootlv ro quiet splash crashkernel=384M-:128M ehci_hcd.ignore_OC=1 usbcore.autosuspend=-1 vt.handoff=7 ProcVersionSignature: Ubuntu 4.10.0-20.22-generic 4.10.8 RelatedPackageVersions: linux-restricted-modules-4.10.0-20-generic N/A linux-backports-modules-4.10.0-20-generic N/A linux-firmware 1.164 RfKill: Tags: zesty Uname: Linux 4.10.0-20-generic x86_64 UpgradeStatus: Upgraded to zesty on 2017-05-03 (0 days ago) UserGroups: adm autopilot cdrom daemon dialout dip disk input lpadmin plugdev sambashare sudo tty _MarkForUpload: True dmi.bios.date: 06/12/2010 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1102 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: M4N68T-M LE dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1102:bd06/12/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM4N68T-MLE:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1688081/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
